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10AM - 8PM
357 E Townline Rd, Vernon Hills
Mattress Stores
“Our sales guy was extremely nice . When we walked in he took us through all the beds for our needs .At no time did he try and push us to buy out of our price range and that was nice . We for sure to go back to see him if we ever need another bad .”
“Friendly and professional service. No high pressure to buy- although I did buy during my first time visit to the store. Appreciated the military discount. My sales representative Michael is a wonderful ambassador for Mattress Firm.”
“Jean Paul was our sleep expert and did a fantastic job in serving our needs. He was knowledgeable, kind, and patient during the process.He deserves a raise & and promotion.Thanks”
10AM - 8PM
1007 E Rand Rd, Arlington Heights
Mattress Stores
“Eric was extremely friendly and knowledgeable, and made the mattress buying experience incredibly simple! Was in and out of the store in less than 15 minutes with my new mattress (which he insisted on helping me to load into my car). Nice job mattress firm, and nice job Eric! You rock!”
“So helpful and knowledgeable!Update: friends that have stayed over loved the Nectar mattresses in spare bedrooms. Recent house guests stayed in main bedroom. They said they slept great on Beautyrest hybrid. This was a fabulous purchase and we were treated so well! Thanks!”
“Very good service. Great selection and great quality. Wish they would have more sales on certain items that I am looking for. The sales person was great. She went way out to help us. Now we have to look for some more chairs. I will definitely go back.”
“Pain free, pleasant buying experience with Sohail at Mattress Firm. He is clearly well versed in the art of good customer service. Was in and out with a new mattress in no time. Will return for future mattress needs.”
“Adam is awesome! He knew exactly the type of mattress I was looking for. He explained the differences between the types of mattresses and what the importance of the coils are compared to the foam. Adam answered all the dozens of questions I had with patience, kindness, and professionalism. American Mattess is lucky to have Adam as they store manager! Thank you!”
“Call to inquire about a split box spring for a queen mattress and within 10 minutes I had all the information placed and completed my order. Scott at Lake Bluff was amazing.”
“I had a wonderful experience & ended up purchasing the PRO-breeze 2.0 medium mattress. Harris, the store manager, is amazing!! One of the best customer service experiences I’ve had in a long time.”
“I have worked with Abt appliances for years. They have an incredible store and I have been impressed with their service. Until, they made a mistake installing an ice make that caused thousands of dollars in damages for repairs when it leaked and ruined the floors causing about $15,000 in costs. They only offered a fraction of it to settle the dispute. I now use Grand Appliance. Not as "fancy", but they have the same products, great service and a more understanding staff. They also include typical extra charges like removal of an existing appliance at no cost.”
“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“Victor patiently worked with us over 2 separate visits and a lot of research on the purchase of two full mattresses. His services cannot be beat, super pleasant experience thanks to Victor and his excellent salesmanship.”
“I knew what I was looking for, but Tom was excellent in helping me locate and also informing me about the sales and options - no pressure and super helpful. Looking forward to some great rest in my new bed.”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
“Just had the best start to a new year at the American Mattress store in Buffalo Grove with the help of Jack. He knew exactly how to narrow down which mattress to show my sister based on asking just the right questions. It was fast and Jack really made it a great experience! Thanks so much!”
“I had the best experience today at American mattress. Brian, whom I had the pleasure to work with was extremely helpful and very compassionate about my financial position—I would highly recommend working with him and visiting this store.”
11AM - 6PM
1474 Butterfield Rd, Mundelein
Mattress Stores
“Just purchased a mattress from Anthony the manager yesterday. He was very knowledgeable and professional working with my wife on choosing the right mattress for our needs. Coming from someone who has been in the sales industry for 10+years, Anthony is a true professional and understands the importance of building and maintaining positive relationships with his local market. I will definitely return for future purchases and recommend him to anyone looking to purchase a mattress.”
“Go to Mattress Firm before you go to anyone else. They only try to sell you what you need and will only charge you for what you want, and their delivery company is a local one and is not FedEx - meaning that you will actually get your mattress. I can't say enough good things about this place - shop with Mattress Firm first.”
“Worker Eric Toledano, was very helpful,kind and HONEST!!My wife and I wouldn't mind to redoing the whole process of buying a mattress there! Best customer service!!!”
“Excellent place. Nice person who helped me. I told him what I was interested in he helped me with great options. He was very nice and professional and new alot every question I asked he had a answer. Thank u so much”
“Kelly was a tremendous help to my family and me. Took the time to show and explain all the information we needed regarding the items we were interested in. She’s very kind and courteous.”
“Walk in to welcoming staff that helped me choose exactly what I was looking for except that I came to find something even better! Wide selection of furniture and beautiful decor pieces for a reasonable price.”
“From the moment I entered store and was greeted by a soft spoken woman who brought me to the sofa bed on display i didn’t feel pressured.I bought this one right away after she let me open, close, and lay down on the mattress. I went back the next day to buy two more items.Bob’s Furniture has much to choose from. The prices are surprisingly low compared to the other 5 stores I visited. The construction was sturdy and the mattress is thick and comfortable.I recommend Bob’s Furniture highly. I wish I had gone there first”
10AM - 8PM
555 E Townline Rd, Vernon Hills
Mattress Stores
“Can't say enough for Evette L who is a guest specialist here. Originally, we ordered stuff for our shop (I have gotten at least 3 orders from her) she remembered details from Oct 22 this last time we were there. She is an asset of knowledge & care. She gives us direction to what we are looking for then checks in occasionally for questions. I can't thank you enough for making this an easy task. We have looked at multiple furniture stores, and the quality/value range is made for the "new" middle class who have inflation stabs at every turn.”
“I want to start off by saying that I called Penny Mustard customer Service about a question on how to get a king size mattress which I had "inherited" up my stairs. The mattress (which was purchased from Penny Mustard by a friend who decided to move out of state) sat in my living room for a month before attempting to hike it up the stairs. I called Penny Mustard to ask if they had any advice and spoke to Donna who not only was friendly and very knowledgeable about mattresses. She took the time to speak to me about "folding the mattress in half" and getting it up the stairs. And she was so right! We got the king size mattress up the stairs like professional movers.Thank you Donna for taking the time and sharing your wisdom in mattress moving and for an excellent customer experience.”
“I had visited multiple mattress stores and felt a bit burnt out by the time I got to Hasseless Mattress. The experience at this store was unique and worked well for the process. Everything was as advertised including timeliness of delivery. The delivery guys, Jauron and Nathan were quick, accommodating and professional. Oh, and the Albany mattress was a solid choice.”
“Karim Taha was absolutely amazing. He guided me through everything. His customer service skills are exceptional. I felt like a priority and he was very patient with me. It made my experience smooth and comfortable.”
“I am very happy with my new Verlo Xtra-Firm mattress! I had been putting off replacing my mattress because I was not at all keen on the new foam style mattresses. Verlo's innerspring coil mattress has removed all the pains and fatigue that I woke up with every morning and felt throughout the day!Manny was very helpful in understanding my preference and guiding me to pick the option that best suited me. I was happy to meet Jon & Si who made the mattress and box spring- they set up everything perfectly!I am so pleasantly surprised both with my experience at Verlo and with the mattress that I will soon purchase another mattress from them for the guest bedroom.Thank you again!”
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“I wish I could remember his name, but the man that helped us was great! He was very knowledgeable, he helped us lower the cost as much as he could, and he gave my mom and I space to try out as many mattresses as we wanted. 5 stars!”