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“Lineage is also “Millard Cold Storage”The only bathroom they provide is the portapotty.Park on the side of the building, walk to door. If you come here in snow season, BE CAUTIOUS! Extremely slippery!It’s a small place and small dock, took them three hours to load me.”
“This is a super well run and clean facility. Ron, the manager, is amazingly nice and helpful. I had never rented a storage unit before and he explained everything. 10/10 - would recommend.”
“This place is amazing and the staff is fantastic Maryanne was amazing and super quick. She was very polite and helped me wirh everything I needed top notch customer service.”
“Very, very clean! Ryan was super helpful with the setup process (: he walked us around accessing the building and showed us to our unit! There was an AC bump out in our unit (which ended up not being a problem), and he was willing to accommodate us and switch the unit if need be. Highly recommend, and the prices were pretty decent as well! Especially considering it's a temperature controlled building!”
8:30AM - 5:30PM
1205 S Neltnor Blvd, West Chicago
Self Storage
“Craig was incredibly helpful & courteous! He made the process of renting very quick and easy. The property is clean & dry with a lot of units to choose from. I am moving my belongings from another storage facility where the roof leaked and many of my belongings were damaged. While I had insurance that was a hassle and losing sentimental items was disappointing. So I’m happy to have my things here now.”
“Arrived at location and was greeted by Kevin who was very helpful and friendly. The site was clean and accessible! Thanks again Kevin for giving me the help I needed and making the process much easier!”
“Patrice is just an amazing woman!! She was so helpful and kind. Huge bonus that she is a pleasure to talk to. She made my experience really easy, fun, and helped ease a stressful moment in my life. Sounds strange for a storage unit review - but she’s just an awesome lady and makes this place great.”
“First time renting a storage unit, I had no idea what to do or where to go. Ginger who was in the office, was very helpful and kind! She walked with me to my storage unit and showed me where to go next time.”
“I called to renew my storage unit, and the process was seamless and easy. The woman I spoke with was kind, helpful, and even found me a discounted rate. I really appreciate the excellent service and assistance.”
“The women at the front desk was so kind and helped me and my wife a lot especially since it’s our first time using a storage unit and walked us through everything kindly and efficiently !”
“Shannon provided me with great customer service and thoroughly explained everything in the process of renting a parking space for my trailer. She was very courteous and answered all of my questions. Process was quick and easy.”
“We had a great experience with David at Public Storage in Aurora. He was very helpful, friendly and takes pride in his work. We appreciate his attention to detail and his customer service was exceptional.”
“I leased a space online and then went to the facility. Manager Brent was very welcoming and took the time to show me the space and explain the process. The building looks almost new, although it's been there several years. Far above the average.”
“Hillary and Kevin really got me out of a jamb. I sold my house and learned at the last minute that my new place wouldn't be ready in time. With their help, I was able secure two storage units and move in within 24 hours. Definitely would use again!!”
“Caprice just rocked the service at this facility. I stopped in and she helped me with my issue. I’m a happy customer and plan to stay with the facility specifically because of her help. Every time I stop in she is knowledgeable and helpful.”
“From the initial visit and quote to the last box and set up, Jackson and Moving and Storage were outstanding. Very professional and true to everything they committed to accomplish.”
“I've had a storage unit here for over 2 years and we Love it the staff is always friendly and the storage facility is clean. We were at another Extra Space Storage place moved to this one so we have been with them for over 4 years. I would highly recommend this place.”
Open 24 hours
248 N Randall Rd, St. Charles
Self Storage
“Valentin was a really helpful and kind guy! Showed me the units I was in question about.. I just wanted to ensure I was making the right choice and he helped me figure it out and change my move in date. Thank you so much for coming in right after the holiday too.”
“David is a wonderful help and very very kind and totally thorough, David made sure we knew absolutely everything needed for this rental process. He is a rare find for sure!”
“Adriana is consistently kind, welcoming, and helpful. She always has a smile on her face and creates a positive atmosphere the moment you interact with her. It’s clear she genuinely cares about doing her job well and making sure people feel comfortable. She’s attentive and patient, and her positive attitude really makes a difference. It doesn’t go unnoticed. Thank you for hiring employees like Adriana. I’ll definitely be returning.”
8AM - 12PM
1543 Hecht Dr, Bartlett
Self Storage
“Brent and his crew has been amazing. I just wanted to thank your team for the excellent job they did with my move. The movers were professional, on time, and very careful with my belongings. They worked quickly, stayed positive, and made the process so much easier for me. Please pass along my gratitude to the crew—I will definitely recommend your services to others.”
6AM - 9PM
184 US-30, Aurora
Self Storage
“Alayah was very courtesy and thorough with the entire process. She helped me set up app and opening the gate. Love this feature!!! Definitely recommend service from her she was fantastic and very speedy!!!”
“I had the opportunity to work with the team over at Prager and I have to say their process and way they do things is top notch, compared to others I have seen. The staff is also very friendly and communicative. I was able to get a hold of someone right away when I needed to. Would recommend using them for all your moving needs!”
“I've been storing with Public Storage for 12 years, and I can honestly say that my experience with Sally has been the best by far! From the moment I walked in, she made the entire process so easy and enjoyable. Her professionalism, friendliness, and attention to detail really stood out. Sally went above and beyond to ensure that I had everything I needed and that my storage unit was secure and accessible. I’ve used other Public Storage locations over the years, but no one has ever provided the level of service that Sally has. If you're looking for a stress-free and pleasant storage experience, I highly recommend reaching out to Sally. She's truly the best!”
“I came in to get an outdoor apot for my boat, Brittany was very helpful and went above and beyond to secure my spot. I'm very pleased with the entire process.”
“Nick at the 2324 Gary Lane in Geneva, IL location was super great in helping me to plan for my move financially and logistically. He answered all of my questions perfectly, was super knowledgeable and even offered up information that was really important that I didn't know I needed in helping me to plan everything!
Thank you Nick! I cancelled my reservation at the other storage unit and am staying with Public Storage thanks to you! :)”
“In the months I’ve been a customer here, there have been only a few hiccups. Each time, I’ve found my concerns heard and quickly addressed by the facility manager, Adam. Helpful and constructive, Adam proves that an outstanding manager elevates the facility. Recommended.”
“Just starting a shop project that will take 4 containers. We only had about a 60 hour windows to get the first one placed. It only took Rob and his team about 20 hours to get us one in perfect condition exactly squared up on our slab! Thanks guys, we're getting ready for #2!”
“I really enjoyed the gate feature they offer here makes me feel safe and secure with my old Holliday decorations . They had excellent customer service Kim was delightful. Would definitely recommend! ”
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“AMAZINGLY quick response! Initial contact was VERY helpful & front office was VERY responsive to initial referral, calling me immediately to make direct contact. Very friendly, helpful staff!”