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“John and Chris came out for a service call today on fireplace that NW had previously installed. Fortunately it was an easy fix. Both guys were on time, polite and knowledgeable. Thank you!”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“Great customer service from Dan! We were able to schedule delivery for the same week. The delivery service was right on time and very efficient with the set up of both recliners.”
“Cristian the design supervisor was very helpful, patient, and super knowledgeable with helping us pick out products for our bathroom! Highly recommend this location!!”
10AM - 7:30PM
531 S Rand Rd, Lake Zurich
Home Decor
“George at the Lake Zurich store was wonderful. He helped me make the decision on which firmness I need and had me try out the mattresses in the store.
Very pleasant gentleman”
“I had such a great experience at Value City Furniture! The staff was helpful, patient, and made sure I found exactly what I was looking for. My furniture was delivered on time and looks even better in person. Highly recommend!”
“Used a groupon for the pyramid-making class. It was fun, interesting, and just hands-on enough to feel like what you created was truly yours. I highly recommend using the groupon to try it and I will definitely be returning for future classes.”
“Sheryl was an exceptional representative of Lazy Boy ~ she generously gave us a lot of time and suggestions to help us find just the right sectional . We are so appreciative of Sheryl’s professional customer service”
“I had a great experience at the Sleep Number store. Mia was a wonderful sales consultant walking me through the process of the purchase and demonstration of the bed. My mom will love her bed when it is delivered. Thanks so much, Mia.”
“We had such a wonderful experience with this store. Tom was incredibly kind and genuinely helpful as we worked to find a lift chair for my dad, who is currently facing terminal cancer. We were visiting from Montana and on a tight timeline, and they went above and beyond to expedite delivery for us. The assembly was excellent, efficient, and handled with real care. We are so grateful for the compassion and support we received during a really difficult time. Highly recommend.”
“I had purchased some autographed photos years ago that I had professionally framed. Recently, I decided to sell them, and a collector desired the photos but without the frames.
I didn't want to extricate the photos myself due to their rarity, so I decided to have them removed professionally.
After contacting a number of framing shops by phone, I happened across The Great Frame Up in Niles and spoke with an extraordinary associate named Michael. I told him what I intended to do and sent him photos of the framed autographs. He informed me that they could, indeed, remove the photos.
I walked into the shop and was immediately greeted by both Michael and Maria --- another spectacular employee. Sandy, the owner, also greeted me warmly, and I showed her the framed pieces. She informed me that she could definitely take care of this within the hour. I had other things to do, so I told her I would come back later that day. It worked out perfectly! Really loved Sandy --- she definitely knows her stuff and was just terrific!
When I returned, Sandy was gone for the evening, but Michael and Maria were there. My friend was conversing with Michael, and Maria showed me the photos which were removed expertly. I was delighted! Both Michael and Maria were an absolute joy, and I felt like I was a guest in their home.
Understandably, my situation was rather unusual, but the professional skill necessary to remove the photos was handled with surgical precision and great care.
The extraordinary talent and magnificent customer service provided by Sandy, Michael and Maria at the Niles location set the bar for framing companies. I have had many photos framed over the years from other companies, but this particular Niles shop is far superior to all the others I have been to. Bravo to them!
The store itself is stunningly beautiful. It looks like a professional art gallery, and one of the gorgeous works displayed was actually done by Michael which I think is a brilliant concept! This really shows the framing and artistic virtuosity of the staff to a spectacular level.
I highly recommend the Niles Great Frame Up for everything frame-related. Your photos and art will be given the greatest respect and attention by a staff who really make a difference.”
10AM - 5PM
800 US-45, Mundelein
Home Decor
“Great custom cabinet with concrete countertop and beautiful floating wood shelves to match. Kyle also created a double sided barn door solution to create privacy within our home. Creative, responsive, reliable and good quality.”
“The staff at the Sleep Number store in Schaumburg were very friendly, helpful, knowledgeable, and thorough. I really enjoyed working with Mary D. and I look forward to getting my new bed. :)”
“Mohamed provided exceptional service. After visiting three furniture stores with unsatisfactory customer service, we chose Bob's as our final destination. Thanks to Mohamed's excellent assistance, we successfully located and purchased the items we desired.”
“Reclaimed Artisans is a gem of a business. Can't say enough good things. Eric and co. do a great job of finding sellers with a great selection of furniture and home items. Always find something great and my house is filled with items from RCA. Love finding excuses to keep going back even though I don't always need something. Love that there is a good mix of antique originals and rehabbed items. The perfect place to shop for unique gifts and for my home built in 1915. If you get lucky and go when a seller is working on their section, you can get some deals too.”
“My bed didn't change after 5 years of use even though I have 2 cats ! I'm ready to share my experience since I'm waiting for new delivery to have more in addition to the bedroom set. I attached below photos of new stylish black chair with loveseat that's gonna go to the office once i fully prepare the room. That looks modern and fantastic! Also I'm waiting for that cozy ans soft sectional with those unique looking and easy cleaning consoles! I gonna get it in orange instead of blue and in different size. But let me share with the last 2 photos I attached of my bed, where first photo is made 5 years ago and the second one - is current. As you see, there's no changes with the bed even though I have cats and I moved my bed 3 times since I purchased it !Now I got delivered new Tempur-Pedic hybrid "Luxe-Breeze", love how it has 2 layers of the cover besides the waterproof protector I use on the top of it. Outstanding level of look and sleep quality. My spine was never so relaxed as now and it got so easy to sleep straight on the back instead of changing position all night long. Definitely recommend , I'm obsessed with how my bedroom looks like and can't wait for the sofas coming in! Thank you Maya for helping me with everything and RoomPlace for getting these styles available to be delivered to my home?”
“I had been searching for a dresser like this for a long time, so when I finally came across this one, I knew it was the perfect fit. The quality and style are exactly what I was looking for, and it looks great in my space.
Qais made the entire buying process incredibly smooth, from purchase to delivery, everything was easy and stress-free. I’m excited to continue furnishing my home and will definitely be returning to this location in the future. Highly recommend!”
“I had a last-minute need for flowers to be sent, and Edwards was able to fill my order with just 24 hours' notice. The online ordering was easy, and I ordered the Designer's Choice, which essentially allows them to create a gift with the available flowers on hand. This can be a gamble, but I also wanted to be realistic since I was asking for help in a very short time frame.
The arrangement arrived as hoped, and I think it is beautiful! There is an obvious designer's good eye in the finished product, and I was pleased with my purchase.
The other part of this order I appreciated was the communication. I ordered easily online, got an acknowledgement for the order, and then also a notice (can't remember if it was email or text) letting me know when the delivery was made. I was very pleased with this service and will remember Edwards for my future floral needs.”
“I just love Upscale so much! The sections are organized so you can find items based on what you're looking for- from clothing to kitchenware to furniture and lighting. I love their mission, and they have half off sales relatively frequently. The inventory changes and I find new treasures every time I go! Especially recommend to anyone looking for interesting furnishings.”
10AM - 8PM
20771 N Rand Rd Suite F, Kildeer
Home Decor
“This is my go-to Christmas shopping one stop for all my loved ones. I like giving unique gifts and waking the aisles of Painted Tree I can usually find something fur everyone at a good price. I'm already planning this years shopping trip.”
“I love visiting this Garden Center! I don't live in the area, but when I visit, Pasquesi's is on my list. The plants and shrubs are excellently taken care of. It's a wonderful place to find a gift for my pet sitters. The products they sell are top notch. Definitely add Pasquesi's to your shopping list!”
“Bill provided an incredible experience at Apple Frame Studio. He framed a picture in such a short turnaround. Will absolutely only go to The Apple Frame Studio for framing needs.”
“Kim was so helpful in helping us find the right chair and ottoman for our sapce. She was especially helpful when it came to fabric selection. If you are looking for high quality, made in USA, furniture the I highLet recommend Penny Mustard.”
“We had a wonderful time at Steinhafels, kids and all. There are so many options with a comfortable layout to stroll around. Top it off every employee was kind and supportive. We especially enjoyed Calvin, top notch! We bought a couch!”
“Great instore experience, the staff were great. I have been skeptical about buying a sleep number, now I am happy that I did. Great product! Start saving your money now and buy a Sleep Number bed!”
9AM - 8PM
1055 Golf Rd, Schaumburg
Home Decor
“The **Hobby Lobby** at 1055 E. Golf Road in Schaumburg, IL, is a craft enthusiast's paradise tucked into a convenient shopping area near Woodfield Mall. This spacious store lives up to the chain's reputation for vast selection, offering everything from seasonal home décor and faux florals to art supplies, fabrics, picture frames, and party goods. The aisles are well-organized (mostly), making it easy to browse for inspiration—whether you're planning a wedding, DIY project, or holiday display.
Prices are competitive, especially with frequent 40-50% off coupons on one item, and the home décor section stands out with trendy, affordable pieces that feel higher-end. Staff are generally friendly and helpful, though the store can get busy on weekends. The framing department provides solid custom options at reasonable rates.
While some sections (like certain fabrics) feel limited compared to specialty shops, the overall variety and value make it a go-to spot. Clean, bright, and inspiring, it's perfect for creative minds in the northwest suburbs. Highly recommend for anyone who loves crafting or decorating on a budget.
Thank you”
9:30AM - 9:30PM
3000 W Illinois-60, Mundelein
Home Decor
“Update:They have changes the store layout a little. Seems they have moved clearance to the front. Not liking the selection.. may have missed what i wanted as there were not full sets of plates..Still on the lookout for those elusive golden franchise's. Love to visit ans see wht they are trying to hide each day.”
“This whimsical store is an absolute delight! From the moment we walked in, my preteen daughter was captivated, exclaiming she wanted to own 'the whole shop!' It's a place where you can happily lose yourself for hours, as every shelf and display is brimming with character and holds a charming new discovery. The local jazz band Quintessence was playing this particular night which was an extra treat :)”
“Britt Carter is a wonderful place to shop! We have worked with Shaun to redo our family room and living room- he is knowledgeable, personable and wonderful to work with”
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“We recently had a piece of stain glass that we made but needed some repair. In addition to repairing the glass he also correctly installed a proper lead frame so that we can hang it without causing damage again. This guy is the real deal. He does beautiful work.”