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“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“Work trips and car accidents always lead us to this enterprise. It doesn’t always have the most attractive selection but it doesn’t get you to point a to point b. Just make sure you are outside when they inspect it before you rent it. One car had a ton of scratches. The man didn’t mark them but we sure made she that he did. I wasn’t going to be the one suckered into that repair bill.”
“The entire team at this location is really exceptional! Always friendly, always helpful, and as efficient as one could ever ask for, all with super reasonable costs. Highly recommend!!”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“I brought my gls 450 to Tony Auto Collision. They did a very nice job and deal with my insurance and fight for me to got me the original part not after market. Very satisfied.”
“I had the pleasure of working with Aleah at Enterprise, and I couldn’t be more impressed with her customer service. Due to some unexpected weather conditions, my travel plans were delayed, but Aleah was incredibly understanding and accommodating. She went out of her way to assist me with a later drop-off time, ensuring that I wouldn’t be stressed out by the weather situation. Her professionalism, empathy, and willingness to go above and beyond truly made a difference in turning a stressful situation into a smooth and pleasant experience. I highly recommend Aleah and appreciate her exceptional service!”
“All around CUSTOMER SERVICE FROM START TO FINISH .
UPSTAIRS GUYS ARE AMAZING DOWNSTAIRS GUYS WITH THOMAS LEADING THE PACK BEST EXPERIENCE ALL THE TIME
KEEP UP THE GREAT WORK.”
“Staff professional, check the fix a flat if the rental has no spare tire, ours was missing, fortunately we did not need it.
Vehicle ran fine, easy drop off at destination airport.”
“My experience was fast, effective, & informative! My rep walked me through the entire process & explained everything in detail. Retrieving my vehicle was simple & easy as well!”
“Beautiful customer service they have best guy ever in the town. His name Kevan in and out he know what he doing. he give me the car I want easy to deal with always smile if you go there, ask about Kevan trust me you’ll see it by yourself”
“Very friendly agents unfortunately this location only had a few compact cars and mini vans from the two I choose a compact car ( I drive an SUV)to my luck it had less than a quarter of gas. In future the selection if vehicles could be more clear.”
“I love this location! The staff are amazing, and they took really good care of me. I went to high school with the manager Sydney, and she's doing an amazing job running her branch. Every employee knows everything down to the "T," and they answered all of my questions professionally as well. I will most definitely continue doing business with them at this location moving forward.”
“I had an excellent experience renting from this Avis/Budget location. It was all thanks to Nestor’s phenomenal service. It was like having a friend in a new city. He kept my best interests at heart and shaved invaluable tips and made the experience a very friendly, smooth, and enjoyable one. I will happily visit this location anytime I’m in Chicago. Thanks, Nestor!”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
8AM - 12PM
7630 Roosevelt Rd Ste 73, Forest Park
Car Rental
“Very kind staff. I had to get a rental while my car was in the shop.They always called me and followed up. They were very helpful! Only issue was they take a while to answer their phone, but it’s because they’re always busy. Overall, very good service!”
7AM - 3:30PM
203 N La Salle St, Chicago
Car Rental
“We had a crazy morning after our Amtrak was cancelled and they tried to put us on a bus instead. The competitors were no help and Alamo was so easy.
I showed up to the garage and Mickey went above and beyond to help make the day easier. We got a great car in great shape and had plenty of viable options to choose from.
It might not be the fanciest place but the service was 5 star 5 diamond caliber”
“My husband and I rented a car from Brookfield Enterprise Rent A Car last weekend. Everything went wonderfully. Both of the employees we dealt with did a fantastic job going through our rental agreement, ensuring we had a clean and safe vehicle and then a quick return experience. I would definitely recommend using Brookfield enterprise rent a car whenever you’re in that area.”
“I really needed a nice truck for my family reunion. They gave me the perfect truck size I needed. I was worried they might not have a size I needed. Turn out the Jeep Cherokee was great. 2024. I'm definitely renting from Alsip location again. I'm so glad I picked this location bc the ladies there made the rental process so seamless. It was a small wait but good things come to those who wait. Plus, she practically checked me out at curve side. That was the best part to me. Thank you ladies...”
“Great experience the Employees treated me well , I walked in they greeted me once I got the car everything was explained to me I was also picked up at the collision shop where I dropped off my car i will always rent cars from this particular company especially this location behind Meijer’s grocery store on 159th in Orland Park Illinois Thank you enterprise”
“I just had a short rental experience last weekend at this place. The staff were super helpful, shout out to Connor especially for being patient and efficient to every customers. It's my first rental here in Chicago, there was not a lot of places to choose in downtown area so will definitely mark this spot for my future trips. The car that I got wasn't like brand new (32k mileage) though but might just be bad timings.”
“Great customer service!!! Nice larger inventory,also they are about 45% cheaper than most car rental agencies.No discrimination or credit checks!! Just valid license and major bank card and deposit,and your on your way”
“George is able, knowledgeable and courteous. He will inspect, advise and get you on your way without the problem that brought you in! Three cheers for a good neighbor.”
“Went in today to return my rental that I had for three weeks. The gentleman that assisted me was extremely polite and helpful. There was another woman there who was being rude to another employee. The gentleman assisting me stepped in to help his colleague with her. The return process was quick and efficient. Gave 4 stars because there is an evident foul smell as you walk in. It was also there three weeks ago when I picked up the car. How terrible that the employees there have to be there all day with that horrible smell.”
“The Staff and Store Mgmt. are exceptionally nice, Very Professional and Customer Service Friendly.. If I call and tell Ahmad the Store Manager what I need he’ll call around and find it for me and call me and make Sure I get it.”
“They are absolutely the best team ever. I have no complaints about anything. They are kind, professional and friendly. I won't go anywhere else. They are simply the best! I highly recommend them! Thank you!”
“They gave me a car that smelled like cigarette smoke and mentioned that it is already in their system. This was the only mid sized car they had and we needed one so we took it. Fast forward to return time and I get a letter stating that the car smells and that they will charge me for it. This location does not answer their phones and return calls to rectify this issue. I will not be renting with Avis again.
Edit: I was able to get in touch with the location and they were able to help me out. 4 stars!”
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“I’ll be honest — the name “Rent-A-Wreck” gave me pause at first. But after Hertz unexpectedly canceled on us, they were the only ones with availability, so we gave it a shot. I am SO glad we did.
From the moment we hopped on the shuttle, everything felt easy and welcoming. Derek, who picked us up and also works the counter, was incredibly hospitable. He shared the fun, cheeky history behind the company name, which immediately put us at ease. He also managed expectations up front: these aren’t brand-new flashy cars, but they’re solid, efficient, and get the job done. And he was right — check-in was quick, and our car ran perfectly with zero issues.
I was traveling alone with my son, and the entire experience felt breezy, comfortable, and safe — exactly what you hope for in a stressful travel moment.
The real test came at return time, when Chicago was hit with a full snowstorm. Despite the weather, the team welcomed us warmly. They told us to stay in the heated car while they handled everything outside so we stayed warm, dry, and safe. Because the storm had their entire fleet sold out, including their shuttle, Lou personally drove us back to the airport in the same car we had rented. That level of care is rare.
After dropping us off, we realized we’d left a bag under the seat. Even with the blizzard still going, they handled it immediately and responsibly. They’re holding the bag safely for a family member to pick up in a few days — no hassle, no attitude, just genuine kindness.
These are hardworking people who truly take pride in what they do. Rent-A-Wreck ended up being the unexpected hero of our trip, and I couldn’t be more grateful.
Highly recommend. Thank you, Derek and Lou! ?”