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“Very sweet girl Their she helps me so much. She’s very nice every time I’m there. She spends time with the customers and helps them out the middle eastern girl so sweet.”
“Nick and Jackie helped me out with my fingerprint scan appointment. They were friendly and allowed me to do my scan earlier than my appointment time. Recommend them strongly”
“Just had a run in for the first time here, and Yvonne is truly a delightful person. She was very kind even when the label for my package was improperly put on, she put on clear tape to correct it, very quick as well. We made a little enjoyable small talk as well. I have never felt the need to review a place ever but she's different, she's something else. If you have the option, definitely come here over other places, I promise you won't be disappointed”
“This is a fantastic UPS store. If you are helped by Omar, you are seriously in good hands. He is friendly, super knowledgeable, and will ensure that your package gets delivered appropriately and handle any problems that happen along the way. We shipped several packages across the country and he helped us tape them together and send them out all at the same time so that they would also deliver at the same time. The service at this UPS store is fantastic and I’m really glad I shipped my packages with this store.”
“Karen provided traveling notary service for me because I'm disabled. She was an absolute pleasure to deal with and I cannot express how much I appreciated her help and service with this.”
“BB showed exceptional presence on what I needed for my packaging and got me set up in a matter of minutes and it was very painless and we will be shipping here again”
“I went to several different locations for a Notary and I was turned away but thankfully Bob decided to take care of me even though it was after the cut off time and he was working by himself. I watched him take care of customer after customer without hesitation! I truly appreciate you!”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“I have been using Mercury for my shipping needs for years and have never had a single issue. My rep is quick to respond to any questions I have. I am highly satisfied!”
“The staff here are very helpful and kind. Carmen delivered great customer service and the atmosphere here is light, friendly, and welcoming. Definitely will be revisiting for my printing & shipping needs.”
“I would like to thank and greet Mrs. Bożenka from DOMA Palos Hills
With whom I flew from the airport in Krakow to the United States to Chicago 2 years ago
Even though our flight was delayed for 4 hours, thanks
I felt safe and taken care of, I am grateful to you.
Thank you for traveling together and taking care of me at the airport in Krakow and in the United States.
Thank you and best regards from Podhale ???”
“Sylvia from AEC Parcel Service customer service is amazing! Incredibly helpful, polite, and patient.
It really helps customer retention when you have service agents like Sylvia. Thank you again for your comprehensive information!”
“I came to this location on and off for the last few years and the service staff WERE mediocre at best. Recently though the staff has been super helpful and friendly, which makes a huge difference in getting questions answered for some of these tricky international shipments.”
“Great service! Very welcoming and helpful staff. I came here for fingerprinting and I was beyond grateful for their assistance. I had been to other UPS locations for fingerprinting and staff were not helpful neither were they knowledgeable at the process.
There was also no wait time here ✨”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“I saw some negative reviews about this place closing early so I tried to get there well before closing. Today I ended up cutting it too close and arrived at 4:59pm (store closes at 5pm) and they still took me in and helped me. They are always so friendly when I come in but this was just great because it was my fault for coming so late but they still took care of me. Thanks so much again!”
“Great customer service at this UPS store, always quick and they take care of your shipping needs. Big thanks to Nora for what she does. I live between two ups stores and this is the one i choose to go to everytime.. 5 stars...”
“This UPS store is outstanding. Always pretty quick even with many people in line. They will package your box and have it ready And out the door. Is one of the comments mentioned the fact that the same service represent this have been there for years is a good sign that people like their job”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“Great customer service! Alaynna was wonderful and very nice to print out my label with no cost. I will definitely be coming back and will recommend it to all my friends and family members.”
“Discovered this gem a couple months ago. So much better than shipping packages at the post office, UPS Store, or FedEx office. They move through customers very quickly so you aren't waiting in a line for a half hour like the other establishments I mentioned above. Also, the customer service is top notch. Highly recommend supporting this small business with all your shipping needs.”
“I have been to this location twice and both times the employees were extremely friendly, personable, and helpful. They went above and beyond to assist me. Excellent, excellent customer service.”
“The Amazon Locker at Clark & Lake is a convenient solution for package pickup in the heart of the city. The lockers are easy to access and securely located, making it a hassle-free experience. The instructions for retrieving your package are clear, and the process is quick and efficient.
The location is perfect for those who work or live nearby, allowing you to pick up your items on the go without worrying about missed deliveries. The surrounding area is lively, so it’s easy to combine a visit to the locker with other errands or activities. Overall, the Amazon Locker at Clark & Lake is a reliable and practical option for anyone looking to streamline their shopping experience!”
“I only go to this UPS store. The owners (I think) Kate and Michael are hustlers! :0). If there is a line they keep it moving. They are efficient, knowledgeable and kind! Mike is currently helping me ship something odd shaped and is going above and beyond trying to help me find the most cost effective way to ship it. It's a huge (UPS) company with a small boutique feel and costumer service. Thank you ?”
10AM - 4PM
1440 W Taylor St, Chicago
Shipping Centers
“The woman who owns this business is super super super nice and patient. I came in to get a something packaged up from the Italian market next door and other stuff. I would have had her ship it out but I needed to use brown which she does not have as an option. She directed me to walk east down the block to the brown store. Her boxing and packaging prices seem to be more economical than the brown stores and Fdx Office. I would support her business again if I happen to be back in Chicago. Personally I prefer to patronize small business owners.”
“Was greeted immediately upon entering with my package to return - the kindest male employee walked me through the self-service kiosk and it was the quickest thing. Came here after being completely ignored at the office Depot down the street (they have FedEx drop-off). Great service here.”
“The guys working the counter at this location are NOT PLAYING lol, the efficiency and speed was incredible, there were two very nice gentleman working three different registers and I witnessed them serve five customers including me, one with multiple packages in about 5 minutes. Like, wow. You guys are awesome.”
“The sales rep to personally tour me through several departments to purchase all the items I needed, and he even checked me out at the register. He was very knowledgeable and personable.”
10AM - 4PM
805 Lake St, Oak Park
Shipping Centers
“i’ve had to come here a few times to drop off online return orders, including some from amazon. the front desk people are very helpful. one woman helped me last time and she walked me through how to get amazon on the phone promptly so that i could get more return labels (they hadn’t sent me enough) and then she helped me quickly print those labels in the store. parking out front is somewhat difficult due to limited street parking and busy street but i’ve been lucky every time i’ve come.”
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“The people are very nice they will package your items for you and the shipping always gets there when expected Good location great service i recommend to anyone And I will definitely return there They give you 2 options for shipping when is by sea is by air The error option is about 3 times the cost of the other option but it took 4 days to get to Poland”