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“I had a wonderful experience at Xtra Mile! Both the owner Chris and the associate Kevin who I worked with were super resourceful and patient in helping me find the right running shoes for me. Appreciated the gait analysis they do at the store (having you walk/run on the treadmill and analyzing your video) and shoe recs. Ended up getting Brooks Glycerin Max on sale, which I’m liking so far. Chris is very involved in the community too and tries to be a resource for runners of all levels. Highly recommend this Xtra Mile Running!”
“If you're looking for comfortable, high-quality leather shoes, I recommend Euro Shoe. You'll meet very friendly service and buy shoes that you'll love and that will last for years.??”
“My daughter and I worked with Robby to find a shoe that can support the amount of running she is doing. Robby was personable and incredibly knowledgeable. He presented us with a comprehensive understanding of the shoes she was trying on and the ones she currently owned. I am so pleased with our visit and left feeling confident about our purchase. Thanks for the great shopping experience.”
“Devyn is very knowledgeable about the shoes and how they fit. He also know the anatomy of the foot and how each shoe can be of better support. Kind and helpful.”
“I came here while I needed scrubs for school and they had AMAZING options, along with all the colors you may need or are looking for, it is most likely available. Along with different pricing and brands available, you can not go wrong. I would recommend double checking your sizing before making a purchase, depending on the scrub type, it does shrink.”
“My fiancee always highly recommended naperville running company... I decided to stop by and give it a chance, and they did not disappoint. I had Robby helping me & Robby was absolutely fantastic! He took the time to understand exactly what I needed and helped me find the perfect pair of running shoes. His knowledge, patience, and attention to detail made the whole experience easy and enjoyable. I walked out feeling confident in my purchase and excited to run again. If you’re looking for someone who genuinely cares and knows their stuff, Robby is the one to see. Highly recommend!”
11AM - 7PM
54 W Lake St, Addison
Shoe Stores
“Amazing place to shop for fits! They have great selection and the staff is super helpful in helping pick out right things. 10/10 recommend if you are looking for unique clothing.”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“Please keep shopping here. Great service,hardworking, respectful, kind and honest. Just like the customers that buy here. I just ask you dont go to jmd sox outlet and in the photos I will share why. Red wing all the way. God bless”
“Armando was very knowledgeable kind and patient giving us all of our options and ensuring we were comfortable with our choices and insured that we knew about the deals and sales going on. He was very helpful and accurate.”
“I came to the Allen Edmonds store at Oak Brook with a pair of Allen Edmonds Park Avenue shoes that I’d snagged during the Anniversary Sale. Given that I’d ordered the shoes online and that this was my first pair of nice dress shoes, I wasn’t 100% sure they fit properly, and I was looking to get some advice from one of the sales associates on the fit. Michael dispelled my fears by having me try on the shoes in-store and inspecting the fit by hand, explaining each facet of the fit and why my current size fit well. For extra reassurance, he also brought out a pair in the other size that I was considering to try on, to which he explained why the size I didn’t go with didn’t quite fit properly. Lastly, he explained the recrafting process when the time comes and the different sole options that would be available. Overall, Michael made the visit quick and easy, and reassured me that I’d made the correct choice. Knowing better for next time, I’ll be sure to visit the Allen Edmonds store in Oak Brook for my next pair!”
“Marissa was absolutely wonderful. My 6yo daughter has exceptionally high sensory feelings on the top of her feet. It's extremely hard to buy shoes for her. Even brands that offer Wide Width don't always miss that zone on the top of the foot by the toes and she just can't wear them. Vans collaborated with Kpop Demon Hunters and my kids wanted them sooo bad.
Was able to get their sizes and when I brought them home .... Like I feared, she wouldn't be able to wear them. I went back to the store to return them with daughter in hand to try on other shoes praying we could find something that she would be able to wear.
I explained my concern to Marissa and she absolutely understood and patiently went through box after box after box after box with not even a hint of frustration (a pure Saint). She found a high top that was even in the Kpop DH collection in a different size to give her that extra wiggle room (Thank you @Vans for being one of the few brands to offer 1/2 sizes) and that smile my daughter had when they fit and were comfortable is the reason us parents will go out of the way for. That smile was everything! Thank you, Marissa for having such patience and understanding with the dedication to help us get a pair of shoes today. It meant the world to me!”
“I got there at 6:45 pm and they stay past their closing time. They did not rush me at all we finished at 7:20 pm. I thought they closed at 8 pm. But they close at 7 pm. That is great customer service. Thank You staff.”
“They are ready and prepared to help you find the right boot and the fir. Amazing technology in-store. I learned things about my feet I never knew. Great people. Great product.”
“The associate (I think his name was Herbie) that helped me was professional and helpful. He did a lot of tests before picking 4 different shoes for me to try on. After trying on all of the shoes, I made a choice without being pressured. I will go back when I need to get more shoes.”
“I had the most wonderful experience at GotSkins! Andrea helped my son Ibrahim get his very first walking shoes, and I honestly couldn’t have asked for a better person to guide us through such a special milestone.
She was so kind, patient, and gentle with him. She really took the time to make sure the fit was perfect and that he was comfortable every step of the way. You can tell she truly cares, not just about what she’s selling, but about the people she’s helping.
As a mom, that meant everything to me. She made the whole experience feel so easy and memorable, and I’m so grateful we found her.
Highly recommend GotSkins and especially Andrea—if you’re looking for someone who goes above and beyond. We’ll definitely be back!”
“I love my Red Wing boots. But I come to the location in Lombard because of Sonya Garrett, she is truly a rockstar!!! She is so kind and knowledgeable!! I highly recommend these boots and this location!!”
“Took my sisters to get their shoes there and Bryan helped us out and he was patient and extremely helpful. Total vibe. Helped ME score tons of points! Thanks my guy! See you at Fox valley!”
10AM - 8PM
1650 Premium Outlet Blvd #925, Aurora
Shoe Stores
“A Catholic gentleman named John assisted us right away when we walked in. His manner of speech and quality of service made the impression on me that this is what customer service ought to be. The quality of the product was unmatched. He gave me important tips for dress and maintaining the shoe. I’ll certainly go back when I need important shoes, because I will remember the experience as “The Perfect Shoe Store.”
(I mention “Catholic” because when I walked in, he asked what I was wearing it for, and I told him it was for the Latin Mass. He then told me he was Catholic and we talked about it. That’s a part of customer service I think is forgotten: being genuine and charismatic.)”
“This is an amazing collection of over 100 individual shop owners who have curated or handmade a selection of goods you will not likely find anywhere else. If you are on the lookout for unique gifts, home decor, clothing accessories or just about anything else you can't go wrong stopping in to see what is offered.”
“The manager at this store was so helpful I was so happy I don't think I got her name but I ordered a pair of Crocs online that were too big and she was able to track down the same style in a smaller size at a different location and she had it sent to her store for me😭. The customer service was amazing and I appreciate the other workers who helped me when I came in to exchange the crocs! Thank you”
“This Cole Haan outlet store has a good selection of casual and sport shoes, handbags, wallets, glasses, socks and shoe cleaning supplies, and although sometimes my size is not available at the store, the employee(s) always offer to order it for me, and have the item(s) shipped for free to my home.The back of the store has a clearance section where I’ve been able to find pretty good deals.”
“Nike has long been my favorite brand of sportswear, but especially running shoes. I entered this store more or less out of curiosity. The store is very well stocked, it is quite large, clear and clean.
Service staff attentive and friendly. Thank you very much for the pleasant moments.”
“This is the place I always go to whenever I need shoes. After signing up for membership, coupons come frequently and the price is further discounted. You can freely try on and choose from the wide store.”
“I had a wonderful experience shopping for shoes at Bartek. The seller, Miroslav, was extremely professional, attentive, and knowledgeable. He helped me choose the perfect pair of shoes, patiently answered all my questions, and made sure the fit was just right. You can tell he truly cares about his customers and knows his products well.
The store itself is clean, well-organized, and offers a great selection of high-quality shoes for every style and occasion. The customer service was outstanding from start to finish — polite, helpful, and efficient.
I highly recommend this store to anyone who values professionalism, quality, and excellent service. I’ll definitely be coming back again!”
“Jaz was SO helpful! My sibling and I both had very specific ideas in mind and she was an awesome stylist for us. She gave us all the time we needed to be satisfied with the looks we picked out, and she called a manager in another store to make sure we could get the right size of a pair of shorts. Thank you Jaz!!”
“I had an amazing experience at Journeys Kidz Store #7161 thanks to Iseah (salesperson #725989). He went above and beyond to help us find exactly what we needed, making the shopping experience enjoyable for my child and me. His exceptional customer service skills and dedication to ensuring we were happy make him truly stand out. Iseah has the qualities of a great manager, and I hope to see him in that role soon! Really impressed with that level of customer service!”
“I had a great experience at the ALDO store in Woodfield Mall thanks to John. He was incredibly professional, friendly, and attentive throughout my visit. I also noticed that John warmly greeted every customer who walked into the store, taking the time to help and explain things to everyone. It’s rare to see someone who consistently provides such genuine, high-quality customer service. He made the entire shopping experience easy and enjoyable. Thank you, John, for such excellent service — I will definitely be happy to come back!”
10AM - 7PM
55 S Main St, Naperville
Shoe Stores
“Nicole was so awesome and helpful! I’m unfortunately extremely petite and have a very difficult time finding clothes that fit me, but Loft actually carries a lot of clothes in petite sizing. Bought several tops and a few pairs of pants because I need salon appropriate attire. Nicole was super sweet and found me so many options. I only wish the measurements on the pants were a little more accurate because I get my clothes custom made a lot, so I know my measurements but sadly Loft’s measurements are a little off. They sadly didn’t carry a 23 inch waist (I’m a 24) so if you know your waist measurements maybe go down one inch. I felt like the tops were pretty true to size though and very flattering on me.”
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“I had such a great experience here. They spent about 30 minutes with me, trying to find the best option for my feet. A couple of weeks later, I received a handwritten card thanking me for my business and a coupon towards my next purchase. You really don't see that level of customer service anymore :/. I will definitely recommend this place to everyone I know.”