“If you have been cheated by phone stores before go see Issac and Jeff. They are the opposite of every interaction I've had in phone stores. Great service, great personalities, great care.”
9:30AM - 6:30PM
760 E Division St, Coal City
Mobile Phones
“Great interactions from 3 of the salesman. Anthony in the end was the one to complete the process and was friendly, explained my payment and walked my son & I through setting up our new phones.”
“Well first and foremost i'd just like to say the representative named Jazz was very patient, polite, and extremely professional P.S. I honestly both believ as well as think she is definitely 1 of the best managers I have ever had the pleasure of assistin me.”
“These guys are the real deal. I brought in a Dreamcast, thinking it would be too old for them to work on. Instead, they were able to fix it right up. Great business! I’ll be sending all my friends/family there.”
“I go here to buy all my electronic toys. Nobody can beat their prices, staff is very helpful & knowledgeable. Much better than Best Buy, and more cost effective.”
“Mr. Justin T. gave us an excellent customer service. I couldn't fix my phone by him because we are traveling but he gave us good advice and made an appointment for us in our area. Can't be more grateful to him.
I recommend him .??????”
10AM - 7PM
963 Brook Forest Ave I, Shorewood
Mobile Phones
“We came here after multiple bad experiences at the Crest Hill store.
The experience was night and day!
This store was clean and well organized, the rep in the store was friendly and knowledgeable. They had the phone we were looking for and had swapped out my son's old phone with the new one quickly.
This is how all Cricket Stores should be run!”
“Outstanding customer service at the Boost Mobile store @1350 W Jefferson St in Joliet. IL!!!ALEJANDRA is a courteous, patient, knowledgeable and FLUENTLY BILINGUAL professional who canhelp you upgrade to a 5G Samsung @ a very good price!She activates a new phone w/successful transferral of all contacts, photos...& even guides to become comfortable with the new technology.Phenomenal shopping experience! (I specifically came to this store - even though I live in Chicago)”
“Located in a modest strip mall is this local favorite. The meat here is fresh and local- you can get 3 different size burgers- allows hearty and dainty eaters to visit exist We had a 1/4 pounder with Swiss and grilled onions- bun was fresh but would have been nice toasted. Bottled beer available with fountain drinks. Would return”
“Jacob, the rep that took care of us is incredible! Calm, knowledgeable and worried about assessing what you need!! He is the diamond in the rough of lack of customer service these days! Any organization would be so lucky to have him!!!”
“If you are getting a new phone, and are technologically challenged, like I am, head over to Boost Mobile on Larkin Ave. and ask for Alex. He switched all my info over to my new phone for me (not his job) and even offered to go out and sync my new phone to my car (certainly not his job). I declined his offer to sync it to my car, but that offer was so going above and beyond in the area of customer service! The next day I went back because I needed help with something and Alex fixed it by pushing 2 buttons (embarrassing for me). He told me to enjoy my vacation, which he remembered I was going on from the day before. Alex is a wonderful asset to that store!”
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Very nice experience I like the set up they have tables to sit at. All staff was extremely helpful and courteous our sales rep Leo did an amazing job getting us all the promotions we qualified for. He was very patient would definitely be my store if I lived in Joliet.”
“Today the great pros at Verizon Shorewood were heroes. They helped my wife and I upgrade our phones and then transfer our old phones to my in-laws (age 84 and 89). They dealt with four phones and did a great job with patience and professionalism.”
9:30AM - 7:30PM
1701 N Larkin Ave Suite 601, Crest Hill
Mobile Phones
“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”
“Carlos was very knowledgeable and helpful! He made my store visit pleasant. He listened, recommended and demonstrated the devices that best suited me. I left home as a very happy customer with a brand new iPhone. This location just gained one new loyal customer!”
“10/10 Stars!!! KJ Is awesome! I’ve been to numerous t-mobile locations. This one in Shorewood has the most friendliest and helpful staff, always. My Iphone was having some major issues and KJ did everything he could to get it back and running. KJ and another guy working also had a lobby full of customers come in right after I did, and were able to assist everyone in a timely manner. Favorite Location by far”
“Kyle was awesome, he helped me out with a super confusing phone problem and was there for every step of the way, he managed to take care of other customers at the same time which was impressive.”