Verizon provides excellent customer service, with staff described as very helpful, knowledgeable, patient, and super friendly. Employees resolve issues in a timely manner, go above and beyond, and clearly explain plans and products. They are adept at multitasking in a busy environment, ensuring everyone is taken care of while providing a phenomenal and pleasant experience. The service is highly appreciated, leaving customers very pleased and likely to recommend Verizon to friends.
This Charleston store is the best! They have wonderful workers and great products.
August 2026
Audrey was awesome. She got me a great deal on upgrading my devices
August 2026
Alex was amazing. She answered all of my questions. Helped me with every step of the process of getting a new phone even though it did take some time. She was understanding and extremely helpful. Would highly recommend her!