Extra Space Storage at 4995 N Elston Ave in Chicago, IL, is known for its clean, well-maintained facility and wide selection of storage units. The location offers drive-up access, all-hours access, and climate-controlled units, making storage convenient and flexible. The large drive aisles and lifts allow easy movement of vehicles, and vehicles are permitted in drive-up units. Security is a priority, ensuring stored belongings are safe. The staff is friendly, helpful, and professional, with many reviews highlighting the exceptional customer service provided by the store manager and team members. Customers appreciate the clear explanations of available options and the attentive assistance both in person and over the phone. The store's location offers easy freeway access, and the on-site manager lives at the facility, contributing to its well-maintained and secure environment. Overall, Extra Space Storage is praised for its cleanliness, helpful staff, and excellent service, making it a recommended choice for storage needs.
Max took good care of my move in process and made sure we were set up well to access the door and moving carts. Really appreciate the relative ease of using this location compared to other more traffic heavy spots in Chicago.
September 2026
Great customer service and a generally clean space. There could be some improvements though with the space itself. They should have more carts and one of the door could be a full size loading dock.
August 2026
Feenando is a friendly and really a helpful customer service. Highly recommemded
