The Fairmont Chicago - Millennium Park is a hotel located near Millennium Park, offering convenient access to downtown Chicago. The hotel features beautiful Christmas decorations and spacious, nicely appointed rooms, especially those upgraded to a Gold level, which provide great views and a quiet environment to relax or work. The staff, including attentive team members like Kenton, are consistently friendly, warm, and helpful, ensuring guests feel welcomed and well cared for throughout their stay. The Gold Lounge offers a lovely space to unwind with light food and drinks, adding to the comfort of the experience. However, many guests find the hotel to be overpriced for what it offers. The hotel is an older building in need of renovation beyond its first floor, which is beautifully decorated. Some amenities, such as the elevators, in-room heating units, and soundproofing, are not up to modern standards. Dining options and other services inside the hotel, including the restaurant and parking, are considered expensive, with some guests feeling that they do not provide good value. Additional charges, like high fees for parking and bottled water, contribute to the perception of overpricing. While the overall cleanliness and staff service are praised, the hotel’s prices and surcharges overshadow some of the positive aspects. Guests who stay here often appreciate the location and friendly service but note that the hotel could benefit from updates to improve comfort and value.
Gabriel made this stay so much better! Great location within walking distance to the riverwalk. Can’t wait to visit again
August 2026
The hotel was beautiful and the food was great but the service is what did it! Jenson, Dion, and Rajeet all treated us so incredibly from the start and made the whole experience unforgettable. The hotel stay was honestly the best part of our city visit thanks to them! Thanks guys again!
August 2026
We had a nice time at the Fairmont. The view from our room was beautiful. The room was quiet despite a lively Saturday night in the park and surrounding areas and several hotel events. The blackout curtains worked very well even in a lake-facing room. The room was very clean. The staff was great, particularly Megan at the... read full comment