The Home Depot at Kimball & Addison is dedicated to helping customers with their home improvement projects, whether they are big or small. Located in Chicago, IL, this store offers a variety of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the knowledgeable staff who provide expert advice and assistance. Positive experiences are noted with employees like Shantee at checkout and Maria in customer service, who are recognized for their helpfulness and friendly demeanor. While many customers enjoy the improved checkout line and friendly service, some have expressed concerns about the new self-checkout system. Despite this, the staff continues to be described as helpful, with particular praise for associates like Adrian and Octavio, who go above and beyond to assist customers. Overall, The Home Depot provides a supportive environment for DIY enthusiasts and professionals alike, ensuring that customers have everything they need for their projects in one convenient location.
Just wow. Walked in, so well staffed. Everyone’s on the move and the ones who aren’t are looking for someone to help. Felt like I was in twilight zone but in the best way possible. My local HD ain’t got nothing on this location. Bravo Addison HD!
March 2025
Very friendly and helpful staff. Made for a quick and easy shopping experience!
March 2025
Customer service has always been great. Very helpful and usually stocked with things I need.
