The Home Depot at Kimball & Addison is dedicated to helping customers with their home improvement projects, whether they are big or small. Located in Chicago, IL, this store offers a variety of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the knowledgeable staff who provide expert advice and assistance. Positive experiences are noted with employees like Shantee at checkout and Maria in customer service, who are recognized for their helpfulness and friendly demeanor. While many customers enjoy the improved checkout line and friendly service, some have expressed concerns about the new self-checkout system. Despite this, the staff continues to be described as helpful, with particular praise for associates like Adrian and Octavio, who go above and beyond to assist customers. Overall, The Home Depot provides a supportive environment for DIY enthusiasts and professionals alike, ensuring that customers have everything they need for their projects in one convenient location.
Manager on duty and staff on sunday night deserves a paid day off, raise and a lunch, went above and beyond my expectations.
January 2026
So friendly and helpful staff. I was in and out. And I couldn’t be happier :)
January 2026
I was looking for an item that was in low availability in multiple stores. They found one of the items buried in-stock, in store and took the time to call multiple other locations looking for another. Sarai and Bill went above and beyond. Thank you again for your help.
