Old Navy in Chicago, IL offers a wide range of clothing for the whole family, including women's, men's, kids', and maternity wear. Customers can find casual basics, seasonal items, dresses, pants, and shirts, often at very affordable prices, especially during sales and clearance events. The store has friendly cashiers and a convenient online shopping option with in-store pickup. While the selection and size options are sometimes limited, many shoppers find good deals and quality clothing that has improved over the years. Some customers appreciate the variety and the fact that they can find items for their children, granddaughter, and themselves. However, there are some concerns, such as the store's new site replacing a more convenient location and non-functional powered doors for disabled customers. Overall, Old Navy is seen as a good place for affordable fashion with friendly service and good sales, making it a popular spot for families and bargain shoppers.
Last minute Christmas shopping 🛍️ at this location Caeli D. Showed me where the matching pajamas was she was so sweet and patient with me. She will definitely be the reason I will come back to this location she also had me sign up for rewards thank you so much for giving me an amazing shopping experience.
November 2025
Excellent customer service. The casheur was pleasant, patient and helpful.
September 2025
I loved this store. Found lots of items. Good quality good price. I love my new cloths. Got about 5 pairs of pants and 5 shirts/blouses.
