Rag and Bone in Chicago is a well-regarded fashion retailer known for its high-quality clothing and exceptional customer service. The store has a charming, tucked-away location in the Gold Coast area and offers a decent selection of fashionable items and basics. Customers particularly praise the store's jeans and tees, which are considered better than those found at local retailers. The staff at Rag and Bone are consistently described as friendly, helpful, and knowledgeable. They go above and beyond to assist customers, even those who may not be dressed for a typical shopping trip. The store's team, including individuals like Rachel, Jay, and Leslie, are praised for their genuine care and ability to provide a welcoming experience. While the women's clothing selection may be somewhat limited, the store is still considered a go-to destination for curating a simple yet effective outfit. Overall, Rag and Bone in Chicago is a fashion destination that combines quality products with exceptional customer service, making it a favorite among local shoppers.
Super friendly and helpful staff—I bought 3 pairs of jeans, took 2 home that day and Andrew ordered a pair that was out of stock and had it shipped to me. Followed up with shipping details and was extremely helpful.
November 2025
Great customer service. Nice jeans fit and finish. Freddy provided excellent customer service.
October 2025
Thank you for not only being a delightful retail store with gorgeous goods, but also for your charming, welcoming, down to earth staff who always makes me feel comfortable when I walk through the door. Hospitality is everything! 🥰
