Total Wireless in Chicago, IL offers wireless freedom, premium perks, affordable plans, and no long-term contracts. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, they help customers find the right fit for their lifestyle. The store has a wide selection of the latest devices and accessories, and customers can even keep their own phone and number. Reviewers praise the excellent customer service provided by Sandra, who has been described as patient, attentive, and helpful in explaining plans, transferring accounts, and ensuring a smooth transition.