Total Wireless in Chicago, IL offers affordable wireless plans with no long-term contracts and access to the Verizon network. Customers can choose from a wide selection of the latest devices and accessories, and have the option to keep their own phones and numbers. The store provides friendly and professional service, with staff members like Daisy, Lizeth, and others going above and beyond to assist customers. They help with transferring contacts, setting up new devices, and finding the best deals. Customers appreciate the helpfulness, kindness, and knowledge of the staff, making each visit a pleasant experience. The store is clean and welcoming, creating a comfortable environment for shopping and support. Whether switching from another provider or upgrading devices, customers feel satisfied with the smooth process and attentive service. Total Wireless is committed to providing a positive experience, helping customers find the right fit for their needs and leaving with smiles. Overall, the store is highly recommended for great deals, excellent customer service, and a friendly atmosphere.
Great job and thanks 🙏 I’m saving 142 dollars a month. The lady took care of me. Was really helpful and professional
November 2025
Nelly, went above and beyond to help me transfer my phone. It got a little complicated when my contacts didn’t transfer, but she worked with me until it happened. And thankful to Daisy who also lent a helping hand. It was a pleasant experience.
September 2025
Good customer service by Daisy and her coworker Nayelly..
