The UPS Store in the Swissotel Chicago offers expert packing, shipping, printing, and mailbox services. Reviews consistently highlight the very convenient location in the hotel's basement. Customers report always having the most pleasant experience, with no unpleasant or negative experiences mentioned. The staff is repeatedly described as friendly, efficient, kind, helpful, and awesome. They make everything easy and provide A+ service. The store itself is noted as organized and clean, running very well. Visitors are grateful for the efficient and kind assistance they receive for shipping, returns, and other needs.
The lady was very helpful even though I came in with a big package right at closing
December 2024
Lissa, the employee that assisted me, provided quick and professional service. She was able to answer all the questions that I had, and she made it easy to ship my package out
October 2024
Always the most pleasant experience at this location. The staff is friendly and efficient. I have been here several times for Amazon returns and shipping packages. I have not had even one unpleasant experience. The ladies at the desk are kind and helpful.
