This Verizon store provides excellent customer service, with staff described as extremely patient, friendly, professional, cordial, and helpful. Employees are noted for quickly solving complex problems, going above and beyond to assist customers, and providing a pleasant experience that inspires confidence. The store offers solutions for mobile phones, 5G home internet, and business needs, including fixing issues with SIM cards and accounts. Customers can visit the Chicago location or schedule appointments online. Options include in-store pick-up for online orders, free 2-day shipping, express lockers, and same-day delivery where available.
Carlos and the manager were so helpful in the purchase of my new phone and in the recycling of my old one. They were friendly, patient, and courteous, and Carlos even handed out cookies to the customers. Their kindness and professionalism are much appreciated.
May 2025
Thank you Julio for all your help, you made this transfer quick and easy.
April 2025
Thank you Julio for all your help. Great customer service
