Xfinity Store by Comcast
Xfinity,
Internet Service ProvidersHours:
1322 E 53rd St, Chicago IL 60615 Hours
About Xfinity Store by Comcast
At the Xfinity Store by Comcast located at 1322 E 53rd St, Chicago, customers can subscribe to a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. They can also make payments or pick up and exchange equipment. The store has received mixed reviews regarding customer service. Many customers praised specific employees like Deja, Mike, Chris, and Xavier for their helpfulness and friendly demeanor, particularly in resolving issues like phone repairs and explaining service bundles. One customer shared a positive experience involving a cracked iPhone screen, highlighting the efficiency and effectiveness of the staff in guiding them through the repair process. However, several reviews noted inconsistencies in service, indicating that front desk experiences can vary based on the staff present. Some customers reported long wait times and suggested that the store could benefit from more staff and better training to enhance service speed and attentiveness. Despite these challenges, many customers expressed loyalty to Xfinity, appreciating the overall service and support received during their visits.
Most Recent Reviews
April 2026
Very welcoming great customer service made me want to switch just for the customer service
April 2026
Hello I had to go up here two times to return and pick up when they use to bring it you and u use to drop it off now they want you to sign paper and look up the account they don't no if oeoptno how to read or not just do better on customer service at the place.
February 2026
Xfinity has quick connection,with plenty of varieties
More Comments(177)
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