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“IStorage I would like to thank your representative , Daja at your crestwood location for their excellent Customer Service I was provided. It made the decision easy I will recommend this company to family and friends,”
8:30AM - 5:30PM
9800 S Harlem Ave, Bridgeview
Self Storage
“The call center grossly messed up on the type of unit I needed. I asked was he the manager of the 9800 S. Harlem location and he said yes but truly he was only the call centerI told him exactly what I needed and he gave me an extra large one the manager of 22 years here at the 9800 S. Harlem location fixed my problem and instantly provided us with the correct size.”
“Jacob assisted me with setting up my storage unit. He was professional, funny and very helpful! Jacob even went so far as to waive one of the fees and made sure the unit was tidy and met my expectations. Made my experience 10/10!”
“Debra at the Tinley Park location was so helpful and completely understood what I needed. She went the extra mile for me, and I’m grateful. The place is spotless and run very well. Cannot recommend enough!”
“My overall experience so far has been very nice. The gentleman I dealt with his name is Rennie. He was very informative and helped me through the process. he explained everything very open and easily, and guided me through my decision-making. This is my first time with a unit. So I’ll keep you posted.”
“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”
“This is my first time here at Extra Space Storage and Ms Carla is so informative, helpful, and hands on. The place is very clean well organized. I have no worries at all. Thanks Ms Carla!”
“Spoke with Barbara at Public Storage (10024 Harlem Branch) She was very courteous and knowledgeable about the service I was Inquiring about! Such a pleasure to talk with.”
“Leon and James are most professional and kindest managers since I opened my unit in 2023. The unit was ideal size and location since I moved and downsized my stuff from Bridgeview, plus it's so accessible to Midway if I need it. They are super responsive and accommodating and make everything a breeze to answer your questions- so helpful! They actually pick up the phone and are on site unlike other places where I have to wait and chase a human being!”
“The facility is clean, well-maintained, and easy to access, but what really stood out was the customer service. Alex went above and beyond to help us—he was friendly, professional, and patient while answering all our questions.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“Staff is very friendly, professional and efficient with getting you a storage unit, auto pay and moving out. Also saw them walking the property during business hours. Gated area. They resolve any issues quickly.”
9AM - 12PM
15331 S 70th Ct, Orland Park
Self Storage
“Excellent company. From the minute they arrived John M,Mark and JP were so friendly and professional. They moved everything with such care. They had everything moved within 4 hours and the price was very reasonable.”
“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”
“I had a fantastic experience with CubeSmart! From the moment I walked in, the customer service was outstanding friendly, professional, and incredibly helpful. The entire process was quick yet thorough, with everything clearly explained, making it completely stress-free.A special shoutout to Edward in the office he was amazing! I’ve had a unit here in the past, and he was just as helpful and friendly back then. This time around, I was hoping to run into him again, and I’m so glad I did. He consistently goes above and beyond and truly makes a difference.CubeSmart is lucky to have someone like Edward on their team. I’ll definitely be saying hello every time I stop by. Highly recommend this location to anyone looking for exceptional service and a smooth experience!”
“Katrina was absolutely amazing! She was so helpful, friendly, and kind—truly a God-spirited individual. Our conversation was refreshing and uplifting. She patiently asked and answered every question I had, making sure I felt confident and well-informed throughout the entire process. Her genuine care and professionalism ensured that I had the best experience possible.
I left beyond satisfied! I know my stay here while I navigate this new chapter will be smooth and stress-free. I’ve been a Public Storage customer for about five years off and on at different locations, but this has been the absolute best experience by far. Thank you so much, Katrina!”
“Dawnya is great she is always willing to assist; her customer service & skills should be rewarded!!!!
I give her 5 Stars ?????!!!!!”
9:30AM - 5PM
8320 S Cicero Ave, Burbank
Self Storage
“Patricia is amazing.
I left my phone on that gate entry pad. Patricia found my phone and looked up gate entries on the computer to find my name, and help reunite me with my phone.
Thank you! Very clean and well kept storage.”
“I swear I don’t believe reviews because I have had people to ask me to do a review for them and I knew nothing about them but I’m gone start off by saying the young man that works in the office name Antonio he is amazing , helpful and understanding to everyone’s unique needs and I like an love that about him … he needs a raise a big one an know he ain’t tell me to get on here an say this but we really need more people like him in the world that we live in today ?Thank You Much ??”
“Maurisha L.’s courtesy, professionalism, and going the extra mile to sort out an online rental issue really provided an exceptional customer service experience! My unit was ready as promised and even the ridiculously difficult to open lock packing was precut for easy access when I got to my unit! She thought of everything! ??”
“The accessibility to my storage space is great. I have been taking furniture at my pace and when I needed a cart I called the front office and was assisted within minutes.”
“Thank you, Sarah, for your outstanding help! I had some questions about my storage unit, and she quickly and efficiently resolved my issue in just about five minutes. She was kind, professional, and made the process seamless. I truly appreciate her excellent customer service!”
8:30AM - 5:30PM
1909 W 95th St, Chicago
Self Storage
“Sheila was incredibly kind and helpful! She patiently walked me through all the available options for renting a unit and guided me step by step through the process. I truly appreciated her support—thank you, Sheila!”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“Ms nique is literally the reason I stay with this company, everything i look up they are charging new prices and I get upset.but nique the store manager is great at what she does. Update:Nique is still one of the best employees that they have,a manager calls me 5 mins ago to basically verbally tell me why I keep getting an increase on rent on a place of business that doesn’t need upgrades or anything done to specific unit and mentioned market rate and competitive pricing and I simply mentioned his competitors are charging me lesser for the same unit but he definitely didn’t offer to match it if that’s the excuse we are using to keep price gouging on a standstill place that needs nothing or justifys the comp of keep raising the rent on a unit I’ve kept for years….the storage game is becoming like the insurance game…my social media outlets reach close to 100,000 followers in total combined and I wonder which one can point me to a place that isn’t gonna keep almost doubling the price on a stand still product and keeps its rates locked in,I can work the system by simply moving out and renting another unit online but who has the time to keep moving”
“Amazing service! I called and had questions about a 5x5 storage locker and Alicia helped me with everything from start to finish. I came in and she showed me the space and offered if I needed a size up! She was super sweet and helpful through my whole process! Definitely will recommend to other family and truck drivers! Thank you so much!!”
“In reality I had a real good treatment and experience since the first day I went in. I specially want to thank Mrs. Pat Mcclendon for her good treatment, for her Great help. She is a very efficient person. She knows what she does... She does her job very, very well.. Once again, THANKS MRS. PAT MCCLENDON
YOU ARE DOING GREAT!!!! ♥️♥️ YOU ARE THE BEST!!!! THE NO 1!!!! A VERY WONDERFUL PERSON!!!!”
“Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.”
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“This was my first time using a storage facility. I reached out to a couple for pricing but they were higher than I could afford. I walked into SmartStop and was greeted by Eric. Eric was very patient, professional and knowledgeable. The price was affordable and i even received the promotional price which was even better. He made me feel at ease with storing my belongings. I had to make a couple of nearby runs and couldn’t make it back until after the facility closed. Eric waited for me to return. Great customer service and I appreciate his help and assistance. I would recommend SmartStop for storage.”