{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
8:30AM - 4:30PM
1000 W Pershing Rd, Decatur
Banks
10AM - 1:30PM 2 - 6PM
4224 Prospect Dr, Decatur
Banks
“CJ was the one that helped me out. I applied online, however, my application hadn’t gone through yet in store. CJ made so many calls on my behalf to figure out the status etc. (got nowhere) but it wasn’t his fault. He was super patient and very respectful and informative! Thanks CJ for trying and showing you care about your clients. There was a couple other ladies but I don’t know their names they were smiling and nothing but friendly as well.”
“I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!”
“I have been with the Credit Union for 15 years and I have no complaints. They have helped me achieve many things in that time and I am grateful for that. They are always respectful and helpful, if any problem were to arise.
I highly recommend 1st Mid America Credit Union.”
“The associates that work here show you that they are concerned about more than your business of banking with them. They remember you and will ask and have conversations about your past experiences while banking with them even if it's not the teller in front of you. I recommend going inside for banking. Don't forget they can only do so much within their capabilities and are powerless to help you if you've made a mistake outside of those capabilities.”
“I am treated EVERY time as tho we were on personal terms! Like a small-town bank. The customer service and treatment is outstanding compared to another bank I have used for 20!! Count em: 20 years!! Pershing location is just the BEST!”
“Sonja C. helped with a home loan and made the process seamless. She was incredibly patient and helped work through the bumps in the road to get everything finished up with first-time buyers!”
“Wonderful customer service. I am not even a member and they were able to assist me with my questions and transaction without blinking an eye. I recommend them as a bank!”
“We live in Dallas, Texas area and have kept our account with Staley Credit Union when we relocated here 10+ years ago after living in Decatur. Recently I had a major issue with a Virus on my Computer which resulted in Staley CU having to shut down my account.. Within one day all of their fraud issues were resolved and a new account was established. The entire team ( including Katlyn, Sherry and Kim) did an excellent job in helping us get the issue resolved, new account set up and our on line banking issues resolved. Customer Service and concern for us was outstanding. Would seriously recommend Staley's for your Financial needs. I am not a friend of an employee or relative.. just a very very satisfied customer.. tks again”
“Great people for sure ? Sarah and Kyle are always friendly and helpful. This bank has definitely exceeded our expectations ! We Always recommend their services”
“I wish I could give more than just 5 stars for the service and staff at LLCU Water Street, Decatur, Il branch! Special shout out to Mrs. Rashanda Bond-Partee for her knowledge, expertise, customer service, and willingness to go above and beyond for her customers. My family have enjoyed the many banking services offered at LLCU such as the kids accounts (Paying for A’s, summer book club, etc), loan rate incentives, mobile/online banking, drawings for prizes, EVERYTHING! I can put my money wherever I chose, but we love LLCU and feel valued as customers here. I will continue to highly recommend them to family and friends!”
9AM - 5PM
350 N Water St, Decatur
Banks
“Regions bank is a dedicated investor to the Central Illinois CEO program, a business program for High school students that teaches life skill that aren’t taught in a classroom. Without the help of our investors, our class would not exist. Bart Rose is a board member of our program and is always willing to help us out in anyway.”
“Just got off the phone with Paige G. from DECU. Awesome person to talk to and extremely helpful. She did an outstanding job guiding me on setting up my online account. The best part about this is we lost connection somehow and she immediately called me back. Keep up the good work Paige!”
9AM - 4:30PM
4855 Aldi Dr, Decatur
Banks
“Arrived at the credit union with an issue with my account and Chloe took excellent care of me even though I was very frustrated. She did an excellent job explaining the issue and doing everything she could to help me. This is by far the best branch to visit.”
“This is the best Busey banking location, I see why it's so busy! The folks here are extremely courteous and patient - the manager was very involved with helping customer as well!”
“I have my home mortgage through this bank. I especially like Joseph Springer he's very helpful and patient. I'd recommend this Bank if you're looking for a mortgage.”
9AM - 5PM
2965 N Water St, Decatur
Banks
“I just wanna give a big shoutout to the staff at PNC in Decatur. The staff is always pleasant and helpful. Today, I opened up a business account with the help of Jessica Powell. She did an extraordinary job helping me grasp and understand the steps. She was very helpful, patient, and professional. She’s definitely a good example of someone who knows customer service.
Thank you PNC staff and Jessica for your help!
Christian Cler”
“Love the bank, plus all the employees are awesome, I use the one on Pershing the most, the online service is awesome, they've stopped fraud on my card many times, so very greatful”
9AM - 5PM
130 N Water St, Decatur
Banks
“Anita has been so great to work with on a vehicle loan. She made the whole process so easy and quick. I highly recommend giving her a call if you are shopping for a vehicle!!!”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Ashley Hawkins was our loan officer @PSB. We worked with her for nearly two months for our new home purchase. She is the nicest, warmest, most helpful, professional, supportive and understanding bank officer that you WILL EVER WANT TO WORK WITH!!! Make sure that you ask for Ashley, whenever you go to Prairie State Bank!! BDP”