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8:30AM - 4:30PM
1000 W Pershing Rd, Decatur
Banks
“I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!”
“I have been with the Credit Union for 15 years and I have no complaints. They have helped me achieve many things in that time and I am grateful for that. They are always respectful and helpful, if any problem were to arise.
I highly recommend 1st Mid America Credit Union.”
2 - 6PM 10AM - 1:30PM
4224 Prospect Dr, Decatur
Banks
“To type anything customer service was lovely that's why I bank here and I always will from now and forever even when I leave Illinois cuz I'm definitely going to leave and then you”
“We live in Dallas, Texas area and have kept our account with Staley Credit Union when we relocated here 10+ years ago after living in Decatur. Recently I had a major issue with a Virus on my Computer which resulted in Staley CU having to shut down my account.. Within one day all of their fraud issues were resolved and a new account was established. The entire team ( including Katlyn, Sherry and Kim) did an excellent job in helping us get the issue resolved, new account set up and our on line banking issues resolved. Customer Service and concern for us was outstanding. Would seriously recommend Staley's for your Financial needs. I am not a friend of an employee or relative.. just a very very satisfied customer.. tks again”
“Regions bank is a dedicated investor to the Central Illinois CEO program, a business program for High school students that teaches life skill that aren’t taught in a classroom. Without the help of our investors, our class would not exist. Bart Rose is a board member of our program and is always willing to help us out in anyway.”
“Sonja C. helped with a home loan and made the process seamless. She was incredibly patient and helped work through the bumps in the road to get everything finished up with first-time buyers!”
“Wonderful customer service. I am not even a member and they were able to assist me with my questions and transaction without blinking an eye. I recommend them as a bank!”
“I wish I could give more than just 5 stars for the service and staff at LLCU Water Street, Decatur, Il branch! Special shout out to Mrs. Rashanda Bond-Partee for her knowledge, expertise, customer service, and willingness to go above and beyond for her customers. My family have enjoyed the many banking services offered at LLCU such as the kids accounts (Paying for A’s, summer book club, etc), loan rate incentives, mobile/online banking, drawings for prizes, EVERYTHING! I can put my money wherever I chose, but we love LLCU and feel valued as customers here. I will continue to highly recommend them to family and friends!”
“That always have a smile on their face whenever you walk in. A lot of places don't but they do. they make you feel like your business is worth taking care of.”
“Just got off the phone with Paige G. from DECU. Awesome person to talk to and extremely helpful. She did an outstanding job guiding me on setting up my online account. The best part about this is we lost connection somehow and she immediately called me back. Keep up the good work Paige!”
“This is the best Busey banking location, I see why it's so busy! The folks here are extremely courteous and patient - the manager was very involved with helping customer as well!”
8:30AM - 5:30PM
3130 E Mound Rd, Decatur
Banks
“Anita has been so great to work with on a vehicle loan. She made the whole process so easy and quick. I highly recommend giving her a call if you are shopping for a vehicle!!!”
“Love the bank, plus all the employees are awesome, I use the one on Pershing the most, the online service is awesome, they've stopped fraud on my card many times, so very greatful”
9AM - 5PM
130 N Water St, Decatur
Banks
9AM - 5PM
2965 N Water St, Decatur
Banks
“Thinking about closing my accounts. I like PNC , but on the weekends, the ATM is always out of cash. Also, i get a credit card offer in the mail from PNC, only to be denied. So why did i even get sent this? I have a credit score of almost 800 . Why did i get denied? I dont need your card anyways. The reward program is laughable.”
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“Ashley Hawkins was our loan officer @PSB. We worked with her for nearly two months for our new home purchase. She is the nicest, warmest, most helpful, professional, supportive and understanding bank officer that you WILL EVER WANT TO WORK WITH!!! Make sure that you ask for Ashley, whenever you go to Prairie State Bank!! BDP”