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“Such a wonderful experience! George Hernandez is the best representative I’ve ever met. He was professional, friendly, and extremely helpful from start to finish. He made everything simple and stress-free, answering all my questions with patience and clarity.”
“This review and the 5-star rating are for “Ethan” - a gem of a person who helped fix my gaming console and ensured I was in and out within a couple of minutes. Absolutely no fuss or pretence, only great service! Loved seeing the priceless smile it brought to my son’s face!”
“This young man Mason AT AT&T WAS AMAZING THE WAY HE TREATED EVERY CUSTOMER THAT WALKED IN THAT STORE. THEN ON TOP OF THAT HE WAS VERY GOOD AT FIXING THE PROBLEM I CAME IN WITH.Mason was great at explaining At@t direct tv service we switched from Comcast”
“We came to AT&T the day after Christmas and hands down the BEST service! Gaby was so kind, informative, and helpful. She went above and beyond to even check our current account to see if there are opportunities for savings. Gaby has a warm and welcoming demeanor, just overall someone you can ask questions to and joke with. I highly recommend this location for all of your ATT needs.”
“Great and friendly staff. Quick service as well. Recommend going here if you have kids as the manager has plenty of games/toys to keep them busy while you're there.”
“I came in to this location because wanted to upgrade my phone from a 15 to the new 17 Pro Max and Joey helped me a lot with getting this done. We also were able to upgrade our WiFi and save! I was able to get a good deal for this upgrade and Joey was patient and answered all the questions I have. I definitely recommend this location and working with Joey. He was great and very nice!”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“This place is great. I called to inquire about a problem with my phone. Within 10 minutes I was there getting my screen replaced for free. They let me know about a possible extended warranty. Saved me 350$ and in about an hour I had a new screen.”
“Went in for a new phone/upgrade at this location and Lisa provided me with possibly the highest level of customer service I've ever experienced. She was cordial, very knowledgeable about each product and plan, trustworthy, and she explained everything in a clear and concise manner. She went above and beyond helping me with the transfer of data which saved me a ton of time and aggravation. She turned a transaction I was dreading into a pleasant and easy experience. Lisa is the reason I will remain a loyal customer AND I will recommend her to my family, friends, business contacts, and more.”
“My store experience was phenomenal all due to an employee named Shani! I was nervous about upgrading phones because I didn’t want to lose all my photos and other personal data. But Shani really broke it down for me and helped me transfer all my data onto the new phone. If you’re looking to get a new phone I highly recommend talking to Shani she really knows her stuff! I will definitely be back for future upgrades!”
9:30AM - 7:30PM
1129 N Salem Dr, Schaumburg
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“I went in to get my screen fixed for my iPhone 14 Pro Max and I spoke to Michelle and she was very nice and welcoming for my first time there. Very fast and professional work, I was able to be in and out in about 30 minutes. Satisfied customer.”
“I love Ximi and hope they reopen soon! They are my go-to for gifts & stationery at Woodfield Mall. I love going in to look at the cute accessories, stickers, & figurines. ?”
“Absolutely extraordinary customer service today. My phone is outdated, I had more than a couple questions today and Giovanny helped me with every one, was VERY polite and patient with me. Would HIGHLY RECOMMEND THIS CRICKET. TY.”
“Did not get names unfortunately but the team of ladies who helped me and my mom was wonderful! Basically cut our bill in half and went above and beyond setting me up on a new phone. I wish I knew more people in the area to recommend them to!”
“I’m really grateful to Nicholas and his peers for helping me out with a family member’s phone issue. They tracked it down quickly and got me going in minutes. Thank you for the quick initiative and expertise demonstrated at this AT&T location on a late Sunday afternoon!”
“She was very helpful and really went above and beyond to help me out. It is really rare to find that type of help now a days. Highly recommended this location you will not be disappointed.”
“I have been to this location so many times because every time I go, the store manager Mauricio is so helpful and informative and I recommend this location each and every time!”
“Went from Cricket to Scamfinity back to Cricket. Tired of the lies, more lies and regular price increases from those con artists. The team at Cricket was nice, honest, helpful and trustworthy. Cricket all the way!”
“At apple wood field store I saw the staff help customers with apple phones and apple computers. Also inside apple woodfield the staff teaches customers with different products that apple stores offers.”
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“Brandon is chill I already knew what I wanted really and he almost persuaded me to upgrade my phone but that's not a knock on him but Brandon is solid and I appreciate his service with me 5 out of 5.”