Mobile Phone Accessories near Rolling Meadows, IL

30 locations found near Rolling Meadows
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“Paris was great at explaining everything that exists about my phone and my son phone and all the accurate numbers and prices of everything very helpful and very polite and professional to speak to great for your company thank you very much awesome doing business with Paris G....”

4.8 Superb166 Reviews

“I came here the other day to find a phone for my father because it was time for an upgrade and better service. Owner was super friendly and helpful. Got us an awesome phone and a great rate plan. Didn't feel that she was pushing anything extra like in other stores. Highly recommend this place. Plus it's that folks are bilingual which came in handy when having to explain things to my father on how to use the phone.”

3.5 Good17 Reviews

“Randy was so amazing! He helped my mom and I pick that best plan for our family! Very grateful for his patience and kind attitude! He also spoke Spanish which made my mom feel more comfortable which was greatly appreciated”

4.9 Superb84 Reviews

“George at your Elk Grove Verizon Store was an excellent representative for your company. He provided us with outstanding customer service. Not only was he very knowledgeable but also demonstrated professionalism. Both my husband & I upgraded our iPhones to the iPhone 15. We couldn’t have been more pleased with the service we received.”

4.8 Superb60 Reviews

“The BEST customer service EVER!!! Thank You Peter A. from the Schaumburg Store! I appreciate all the time and patience you had with us!! I know it was a process and Thank You!!”

4.6 Superb123 Reviews

“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”

5 Superb16 Reviews

“Incredible experience yesterday! My 85-year-old Mom bought a new cell phone from AT&T. But, before she could activate it, she lost it somewhere in her house... over a year ago. She finally found it and asked me to take it to AT&T so that they could activate the phone for her. One, she was embarrassed, and two, she couldn't hear the rep BECAUSE she's hard of hearing!I went into the Schaumburg store yesterday and the staff was wonderful and understanding and didn’t laugh at either myself or my Mom. I watched them troubleshoot various aspects of the phone and it was working in 22 minutes minus the 15 minutes needed to charge it so they could work on it! Incredible customer service and support..friendly and honest staff..integrity abound and they explained why they were doing the do!I guess there is "no dumb question" because I asked Alex, "is this thing supposed to talk to me like Alexa?" No...but I have been wearing my "Google Pixel" watch for six months WITHOUT it being properly connected to my Google account! The staff here "meets you where you are" in technology and teaches you how to use the equipment.. I'm a meteorologist and federal disability Advocate and I'm clueless about using cellphone technology. "Thanks, AT&T!"Feels like a future AT&T commercial...doesn't it!?”

4.5 Superb42 Reviews

“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”

4.3 Superb121 Reviews

“They stayed late after the store closed to make sure my 4 phones were setup and working correctly. Leron is the guy to goto, he was great. Straight forward and will tell you how it is bluntly. Kept us entertained and laughing while he was working. Will be going back here for his assistance with phone issue going forward”

4.5 Superb33 Reviews

“Vanessa G. did such an amazing job. She came up with quick and effective solutions. I was in a rush, and she did such a great job in such a short time, all while being very positive and helpful! 5/5 recommended!”

4.3 Superb69 Reviews

“Great experience! We came in to upgrade our plan and purchase two new phones with Frank and he’s the best. Very knowledgeable and attentive. Mauricio explained the process and was so helpful. Highly recommend this location!”

4.4 Superb33 Reviews

“I upgraded my iPhone at the Buffalo Grove store and the rep helped me understand the costs, and transferred my information as well as installed the screen saver. Overall a great experience and I will definitely return for all my future phone needs.”

4.2 Good69 Reviews

“Kind staff. We're welcoming, asking if help was needed with good manners. Prices are clear. Nice selections.Have a sweet selection for pets too! No big and tall shoe socks 13+ size, they do have one size socks. Every time I go, I have fun. 5 & below is a treasure.”

4.4 Superb25 Reviews

“Great place and very helpful people both Manuel And Jonathon helped me in getting a new phone with also lowering my bill they are very nice and helpful young men. This store is better most store I've been too.”

4.2 Good31 Reviews

“I have been in the Cricket location in Palatine several times and Ana has always been very pleasant, helpful and efficient! No matter what issue/question I arrive at the store for, she never makes me feel inept or inadequate! I'm also quickly in and out when I need to make an in-store trip! Love our Palatine Cricket store!”

4.1 Good41 Reviews

“My salesperson was extremely helpful and polite. I came in 30 mns before closing and she was able to get me switched over with a new phone in no time. I'm very happy with my phone and with boost.”

4.1 Good38 Reviews

“Amy the rep who helped me provided service exceeding my expectations. She helped me by reducing my bill and completing a claim form to get a replacement phone. Shop here in confidence!”

4.1 Good26 Reviews

“I needed special help because my voicemail stopped working. I was in the store for a while and witnessed how Isabel Valentina helped each person that came in a caring way. Everyone had problems and she patiently helped them. You are lucky to have such a great person representing ATT. I will find Isabel when I need to get new phones or services. And. She dug in a fixed my voicemail. I had called customer service on the phone and after more than an hour, they could not help me. A big thank you to Isabel.”

4 Good99 Reviews

“Emily and David are amazing. Spending over 2 hours with me figuring out the best for my family to save money. It is so refreshing bc every penny counts in this economy. They are not willing to sell me the most just so they benefit. They are absolutely looking out for their customers. So glad I picked this location to come to!”

4.1 Good21 Reviews

“I’ve been coming to this AT&T store for years. I always get the best customer service here. Everyone is very welcoming and knowledgeable. The store was busy but they still helped me in a timely manner. We got our three upgrades done and they saved me $50 a month on my internet bill. Thanks for everything!”

4 Good42 Reviews

“This is a small store and when I come here it most of the time is packed full with little to no space to move. The workers are nice they usually roam around invade if anyone needs help and are very friendly. The puzzle pieces from Rokr are my favorite part of the store. They are also quite cheap (in my opinion) and are beautiful. The selection of accessories, pens, and other items are great too.”

4 Good24 Reviews

“The employees of this store helped me tremendously a few months ago. I was in need of a new phone & plan quickly and they not only helped me get it figured out but they stayed late to transfer all of the data from my old phone to the new one. Very grateful for their patience!”

3.8 Good25 Reviews

“Would recommend this place to anyone.got my phone wet and went in to get a new one and they were able to recover everything for me I am so happy with the service the manager berenice and alexis gave me.”

3.8 Good45 Reviews

“We've been here twice and had a wonderful experience both times. The first time was to upgrade our phones and the second time was to get help with minor issues with software and bluetooth. I'm an Android guy and have all Galaxy, she's all Apple. They were quick to fix our issues with both phones and were great to deal with.We moved here from Santa Barbara and the AT&T store always had a long wait to get a technician to help us. It was refreshing to get help the moment we walked in the door.”

3.7 Good25 Reviews

“I can’t say enough good things about this mobile shop! My iPhone 6s was in dire straits after it got water damaged, and I was concerned about the potential repair costs. To my pleasant surprise, the charges at this shop were incredibly reasonable, making it a real budget-friendly option.What truly sets them apart, though, is the outstanding service they provided. From the moment I walked in, their staff was courteous and attentive. They assessed the damage quickly and provided me with a clear explanation of what needed to be done. They didn’t keep me waiting long, and the repair itself was done with precision and expertise.The best part? My iPhone 6s is now as good as new! The repair was not only affordable but also effective. I’ve had bad experiences with mobile repair shops in the past, but this place has restored my faith in the industry.I even changed my battery as the old one was completely gone and they gave me a free screen protector as well.If you’re in need of mobile repairs and want a shop that offers both great service and affordability, I wholeheartedly recommend giving them a visit. I couldn’t be happier with the outcome, and I’m grateful for their professionalism and skill in bringing my phone back to life. Thank you to the fantastic team at this shop!”

3.7 Good47 Reviews

“Same day battery replacement on a Pixel 5, ended up with a problem with something shorting the device when the bottom of the screen was touched. They found the problem and fixed that too very fast. While I was there both times they were helping others with small problems without hassle or charge. Great people, good repair process!”

3.7 Good52 Reviews

“Great experience shopping for noise canceling headphones, and I’m happy to support them. The sales representative, Jacob, was very knowledgeable. He introduced me to high end brands I hadn’t heard of, and he let me try on several options. Much better than shopping at a big box store. I wasn’t expecting to buy anything here because their prices, like everything at an airport, are higher. The Sony headphones I liked were $30 over list price. But they had an open box unit for 20% off, which ended up being a great deal. Thanks!”

3.6 Good27 Reviews

“Going the extra mile to say the least! Tony is an excellent Exceptional associate for cricket wireless. He didn't have to spend two hours just to get a transfer pin so we could transfer to a different wireless company but he went the extra mile anyhow ! Amazing person! Not many people practice the extra mile principle or the golden rule ! But he does not expecting anything in return ! I recommend buying a phone or any of your data plans from Tony? ! It's was a pleasure and an honor working with him! Thanks Tony God bless you your family and company ?Sincerely Cricket customers! Make sure to come on Saturday!!!”

2.5 Average8 Reviews

“Thank you Brittany for all of your help! You were such a pleasure to work with. We appreciate your patience and guidance throughout getting our Mom’s phone set up. We will for sure be coming back to your store. The service was excellent!”

3.1 Average19 Reviews

“My iPad screen cracked for no reason.There was no apple care on my iPad so I just visited there to know why the screen was broken.When I made an appointment, one of the staff told me that the warranty doesn’t cover the iPad screen so I was waiting for the repair team without any expectation for compensation.Despite visiting on walk-in, I was able to meet the repair team in 5 minutes!The repair team found a way to get an exchange for me even I didn’t have apple care. So now I’m waiting for the replacement because they don’t have that iPad in-stock.I could feel that the staff were doing their best to help me.Super fast work process, friendly staffHighly recommended?+ I got a replacement and the model number starts with M so I believe its not refurbished unit”

3.1 Average84 Reviews

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