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8:30AM - 5PM
14212 Cottage Grove Ave, Dolton
Post Offices
“We were given excellent help by Arlene for completing passport photos and assisting in completing renewal passports. Wayne has also been very helpful. We are lucky to have such a good staff at this location.”
“Best customer service ever! Visit after visit, year after year these guys provide consistent Great customer service. They are knowledgeable, efficient and PLEASANT!”
“Showed up on a Saturday and there were 10 people in front of me. I thought it was going to take forever but I was in and out in less than 5 minutes. Also, the ladies were super nice as well.”
“I've been to this location three times recently, and each time there was no line and the service was fast and friendly. One of the best kept secrets on the south side. If you live in the area, this is the post office you want.”
“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“My business depends on a post office that works as one should, and this is the best post office I have experienced. They don't have a self-help kiosk or a big bin for packages, but they quickly scan in prepaid packages that you place on the counter. More importantly, they have some of the best customer service in Lansing. Bob is always helpful and Roscoe is a day-brightener!”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“Parking can be a challenge at times since it’s located between resident homes. Best to use your hazard lights when parked in a non parking spot. The closer it gets to 3pm and closing time theres more traffic due to 2 schools being let out so be patient. The full time employee that works there is amazing. She’s very informative and is straight to the point. Treat her with respect and kindness & you’ll get treated the same.”
“Had a passport appointment today for my son, Ashea helped us and she was amazing! Super friendly and explained the next steps for my son's passport. It was super quick and easier than I thought it would be. Thanks Ashea, keep up the great work!?”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“I am impressed with this office! It was a very pleasant experience. Passport application appointment went well. The postal clerk was friendly and efficient! The whole process was fast and problem free. Be nice to our fantastic federal civil servants, especially during the nonsense that is going on in our government right now. Skip the lines at other offices that may be closer to your location. Enjoy a visit to the quaint downtown of Whiting Indiana and this old fashioned Post Office.”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I have a practice that when I receive exceptional service, I immediately speak to a person in management to compliment the employee. Today my wife and I had to renew our passports and we needed assistance. Denishia was extremely patient, professional, and knowledgeable about the passport process. We did take the time to speak to her supervisor and manager to let the know how much we appreciated the services we received at the Matteson, Illinois post office. Thanks again Denishia!”
“I’ve been to this post office a few times and always have good service, however today I receive EXCELLENT service. Markeisha went above and beyond to help me get my wedding invitations out. She went one by one to add additional postage that I was missing due to the contents of the envelope. She took her time and was so nice”
8:30AM - 4:30PM
19 W Main St, Glenwood
Post Offices
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
“I had package delivered to my neighbor house (my original mail Lady was training someone new) they swore me up and down they didn’t have it my mail carrier pulled right up pointed the person out who she gave it to and got my package back every item I love her for that……….”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“I had a situation and Donta sent me off. I went to another post office and they told me to go back to Harvey. Raven was a gem and I appreciate her going to the extra effort. I had to come back and edit this review. Because I received a follow up call from the post office and they made sure that I issue was resolved. If I remember the rep. who me was named Darryl. He was professional.”
9:30 AM - 5:00 PM
3638 W 111th St, Chicago
Post Offices
“Every time I come in this location they are friendly, fast and efficient. There is always a smiling face. I've been coming here lately for my small business to drop off my orders to customers. Never a problem. There is a post office not too far from this location that needs improvement but no issues with this location at all.”
“I’m very pleased with this location and highly recommend visiting. My experience today was with Kiera and Deante. Both very pleasant and professional. Very welcoming and clean location. The postal reps answered all my questions and made my transaction a smooth one. Would visit again. I was a little Leary about some of the complaints but being in there today showed me it’s a lot of mad unsatisfied people in the world. They go into these establishments with that energy and not knowing it can be reciprocated at any time. Be mindful people.
I even took time and did the survey after my visit to ensure a decent rating”
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“EVERYTIME I frequent this place, I'm treated with such high levels of respect, & they helped me set up my p.o. box. In thankful. The lady whose picture is shown here is ALWAYS pleasant, & helpful. Even the men are courteous, & complimentary. I'm thankful that we all have a postoffice near us. The place is neat, & have an array of shipping boxes, & gift cards. Thank u all, & keep up the good work.”