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“Susan was great, she really made my experience and solidified service purchase. She was very professional, well informed and extremely helpful. Susan had a great can-Do-attitude and made me really love my experience.”
Open 24 hours
2556 Bernice Rd, Lansing
Self Storage
“Clean facility, very friendly staff, convenient and easily accessible. Mike is very knowledgeable and helpful, he went out of his way to assist me with a situation and I am very appreciative. Super friendly guy.”
“Happy to say this has been a wonderful experience being helped by Leticia here at 2740 w 79th she has been a great help in helping me understand everything that i needed to know about my contract ,I'm very satisfied with the service thank you,”
“Extra Space Storage on 1040 e 87th street in Chicago. Representative Dominique was so helpful and informative. She was such an angel. I’m glad I decided on Extra Space Storage. I will continue to use them in the future and send more clients their way. Ms. Dominique truly made my day.”
“Brandon was very helpful, giving me options and helping me understand how to get the best price. He’s also friendly. The space I got is so convenient to load in! Jackpot!”
“Shanel Johnson is an excellent advocate for the Extra Space Storage facility on
79th street in Chicago.
She has a very professional demeanure.
I was blown away on how clean the facility is.
5 star rating as far as I am concerned.”
“Wonderful organization, we rented an office space with Extra Storage and the staff really took great care of our needs. They hold our mails and reach out when anything comes in! Highly recommend if you need an office space or storage. Tim K is the assistant manager of the Bridgeview location and he’s been great to work with!”
“First time renting a storage space! Dez was an absolute great site manager to deal with! Very professional, patient, kind and helpful! Definitely would recommend him for anybody scared to rent something!”
“I have rented from this location for the last 10+ years. This property is run very professionally and with great customer service. Thank you Antwon and your team for all you do!”
“The Manager was very helpful and super nice. She was able to get me into another unit after my reservation expired. She made what could have been a terrible experience a very pleasant experience ^_^
Update: I’m back here again in 2026 and I received great service from Alex!!!!!”
“Aida is soo amazing and helpful to me and my husband, and i recommend her for a great high promotion and she shows you around and give you great comfort and ease in transitioning into their properties thank you soo much Aida ⭐️⭐️⭐️⭐️⭐️??”
9:30AM - 5:30PM
249 Kenwood St, Hammond
Self Storage
“The entire rental process was quick and painless. Aaron was very knowledgeable and friendly. He gave me a full tour of the building while explaining some of the beautiful old building’s history as well as storage facility policies. There are several drive up docks for loading and unloading as well as numerous carts available for indoor transport. The entire space was clean and well-lit. Overall very happy with my decision to rent here.”
“I wanted to take the time to leave a review for Pat at Public Storage in Burbank. These days, genuinely good customer service can be hard to come by, so when you speak to someone who is truly kind and professional, it really stands out.
Pat was an absolute breath of fresh air. She was polite, patient, pleasant, and incredibly helpful throughout the conversation. You can tell she truly cares about helping customers and takes pride in her work. Her customer service skills are exceptional, and she made the experience feel easy and stress-free.
Public Storage is lucky to have someone like Pat representing their company. Thank you again for your kindness and professionalism.”
“I was the Primary caregiver for my Big brother. Between my other brother, his son and my Big brother's son and my son and my younger sister we have been there for him from the beginning. We finally had to put his belongings in a storage facility. I thought that was going to be the hardest thing in the world. But the people at Extra Space Storage were so nice to us on day one we did not even seek another place. My main person of contact was Destiny. All of our questions were answered, we were always treated like old friends. Our storage facility was clean and we had a space 10x10 for a one bedroom apt. No stove or refrigerator or big sofa. And every thing fit perfectly. We had in and out privileges that came with a sturdy lock and two keys. It was so great knowing his items were safe!! And only about 10 minutes from my house. I would recommend Extra Storage Space to any friend or family member that needed a safe place to store anything.”
“OMG! Katrina wins employee of the year!!! Highly professional, patient, and very helpful. She exemplified what customer service should look like everywhere. Totally appreciated.”
“Positive. Personable. Professional. Patient.
I can't say enough about the staff at 105th in Chicago without using a barrage of 'P'-words. Both Kashimia and Jacob were VERY positive, personable, professional and most of all, PATIENT. They both went above and beyond to help me properly manage three storage units (over quite some time), and both were especially helpful in transitioning and evacuating my units. With every phone call..., and every visit..., it has been an absolute joy to work with the both of them. {EXCELLENT JOB GUYS~!!}”
“I want to recognize Brittany and Stacy outstanding work of the team at CubeSmart. Their professionalism, attention to customer needs, and commitment to maintaining clean, secure. I was undecided on the size of unit I needed but I was shown a few before settling on a decision. The dedication and hard work of their staff make a real difference and set a high standard for customer service.”
“This place is amazing and the lady that works there is a sweetheart. She helped me set up what I couldn’t finish doing on the app, walked me to my storage space and showed me how everything operated. The place is great, but the service is even better.”
“Just want to share this wonderful experience with Joann she is very professional as well as being caring about her customers ? Ty please keep head up and your positive attitude ?”
“The clerk Joyce is very nice, thank you for your support and services. Certainly public storage is a wonderful storage company. I have moved my sister from Pasadena California to LasVages. And used there storages, at that time. Thank for the staff at Lincoln St in Pasadena. And the store I n Fair Oaks, in that town. Thank you so much.”
“Theresa was the best from my telephone experience right to meeting in person a very pleasant person sitting and talking with her made my experience very enjoyable especially the environment very clean
With all being said thank you Theresa”
“Dawnya is the best!!! So helpful and accommodating. My first time renting and she took all the time I needed to walk me through the process, show me my unit, and explain the billing so I understood everything! Love her!”
“Her knowledge of the app and as well as information about my account was superb ? if would come back it would be this location cause she gives a general feel of she's taking care of you. Great customer service”
“I needed to downsize my storage from a 10 by 15 to a 10 by 10... I was stressing earlier this afternoon but when i got to the storage... Mr.Eduardo assured me that everything would be ok. He made things easier for me ... He talked to me and calmed me down... I seen two storage spots and picked one. I was in and out of there... I have to honestly say he was nice , polite and concerned with my mood and made me Feel better. You Need More People like him... He explained everything to me and took care of everything and had me out of there quick...
Thank you Mr. Eduardo you saved me from worrying thank you?? This Man should Get a Promotion for Great Customer Service Skills. Y.M”
“Stopped in a few days ago to talk about my Rent but no one was there at the time and I was about to leave and Tina pulled up. She asked what i needed and if she could help and asked if i could wait until she got inside and apologized for no one here and she really help me out this day and she answered all my questions. It looked like this day was a long day for her even though it was 10:30am, but As we were talking she stated that she is from another district and this will be her last week in the district. I told her I'm coming over to where you are from now on to ask questions and pay if I need too. She is SOOOO FRIENDLY and doesn't mind answering any questions or helping me fix any problems I've been having!!! It will be sad to see her leave!!!!!”
“There is a lot of security, which I like. There is an elevator and it's climate controlled. There also are dollies to help you move you items from the car to the storage which is a blessing. Much appreciated to all.”
“Very nice personnel, gave me a brief tour and offered first month rent discount. Maria was patience with me considering my mobility limitations. Rates are reasonable and insurance was competitive to my renters insurance policy I was offered. Neat and convenient location. I would recommend this facility if you are local and not going to be long term.”
“Sheila was incredibly kind and helpful! She patiently walked me through all the available options for renting a unit and guided me step by step through the process. I truly appreciated her support—thank you, Sheila!”
“I was praying to the Lord where I can find somewhere affordable where I can keep my things until Iget moved into my new place God blessed me with the most wonderful lady responsible-minded congenial just all around professional and caring person.I feel so comfortable now I know I can go ahead on and take care of my business because my things are in good hands with the Lord straight up all the way around this is the place to come Praise The Lord Jesus The Christ Our Savior Amen!!!”
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“My experience was quick & very outstanding, Michiah was very helpful, pleasant and a great help. Although I definitely think she needs some air conditioning in there, but she makes it work, as outstanding of a job she does, she needs some cool air in there. Overall clean facility and excellent customer service. Well done Michiah.”