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12:30 - 4:30PM 10AM - 12PM
6S404 Old Eola Rd, Eola
Post Offices
“I had an issue with few of packages saying they delivered but didn’t and Jessica helped me out went above and beyond and made sure my package was delivered that evening. Her costumer service was amazing. Very skilled and professional! Thank you Jessica for your help
And also thank you Lodi for follow up! Best post office when you have great people working to insure everything gets addressed!”
“My partner and myself went to two other US Post Office locations, Plainfield and Lisle, in which, we were told we were not able to access the passport services as a walk-in. The Warrenville Post Office both actually accepted us as walk-ins and were extremely helpful. The staff was friendly, responsive, personable, and knowledgeable. We waited for a family, who was having trouble completing the application, and the staff at the post office ensured we would get our passport that day. They took us into the passport office, even after the service was suppose to be done/closed for the day. The team handled us with care, accommodated the family before us and ourselves, and had the most amazing staff full of energetic and kind personalities. Truly, the best customer service experience both my partner and myself have ever experienced! I cannot express how grateful and appreciative we are for the individuals working on the day we stopped in. I can’t thank them enough for the hospitality and guidance offered!”
“Honestly the best and only great interaction I've had with the postal service. I came here because most offices have terrible ratings. It's clear why this location stands out above the rest. The employees here are great, the service is excellent and efficient. Take this and repeat it everywhere.”
8:30AM - 6PM
1899 Village Center Pkwy, Montgomery
Post Offices
“Raquel went above and beyond to provide me with great customer service. Always look forward to her assistance. Does an amazing job greeting and helping customers throughout the process. Thanks again for the great service ?? 10/10”
“Nice friendly neighborhood Post Office! The people are always pleasant, helpful, and call the regular customers by name. Amanda cleans the lobby on her own time! That’s 5-Star customer service.”
2 - 5PM 9AM - 1PM
616 E Main St, St. Charles
Post Offices
“Patrick is the friendliest and most helpful USPS employee I’ve ever met. It doesn’t feel like a typical “DMV” style environment, I’m so glad that this is the store that’s closest to me and doesn’t feel gloomy going to”
“On the positive side, the workers were helpful when I had questions about international shipping. On the negative side, only two employees were working in the front, and I stood in line for about 10 minutes before receiving help. In comparison to other USPS locations, I would say this staff was more polite and helpful, and the wait time was about average.”
“Had to go and complete a Change of Address in the office, parking was easy to find. Only one person was ahead of me but once a line started to form they were very quick to open another kiosk. Very polite and everything took less than a minute to complete, quick and painless!”
“I had to send a package internationally. I did not know what I was doing. Two postal workers were so very kind and helpful. I saw gentleness and compassion with each customer served. It was a pleasure to be there.”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
“Rashmi helped me today after another women refused to help me during passport walk-in hours. Rashmi was very kind, patient and informative! I was In and out in under 25 minutes.”
9AM - 5:30PM
1130 W Washington St, West Chicago
Post Offices
“Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!”
8:30AM - 5PM
5 S Washington St Ste 105, Naperville
Post Offices
“I've sent packages occasionally in the past two years at this location and always had good service. Since I rarely use the postal service, I usually had questions on how different kinds of mail service work. Each time the employees there answered my questions patiently and helped me find the best rate. The packages I've sent so far have all reached their destinations in the time frame promised.”
“Really great to have an knowledgeable person available. The person who helped me today had an excellent attitude to all customerd, I observed her while in the wait line and she moved it fast with efficiency”
8:30AM - 6:30PM
500 N Randall Rd, Batavia
Post Offices
“I had an excellent experience at the Batavia USPS office while getting my passport. Ronda, the clerk who assisted me, was absolutely fantastic! She was professional, knowledgeable, and incredibly patient throughout the entire process. She took the time to ensure all my documents were in order, answered all my questions with a smile, and made what could have been a stressful experience smooth and hassle-free. Her friendly demeanor and efficiency truly stood out. Thank you, Ronda, for your outstanding service! I highly recommend this USPS location for anyone needing passport services.”
8:30AM - 6:30PM
3900 Gabrielle Ln, Aurora
Post Offices
“The USPS provides an invaluable service to all US residences that is not replicated with other commercial delivery services. They are also typically the best price option. Thank you postal workers :)”
“I think the people complaining about their mail are shouting into the wind. There are always complexities with sending letters and packages, and people love to complain. I would just like to say everytime I go to this post office there are a number of kind, helpful, friendly ladies who take care of me. I don't know what else this location is supposed to do. They can't control all the mail from all over the world. Thank you kind ladies of the Carol Stream Post Office.”
“Nice staff and good service. We went there for my son's passport. We had an appointment. The associate did not make us wait at all. He was very helpful and courteous.”
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“Reading the reviews I just want to share a little history. My family moved to Eola in 1963, I was 10 yrs old. I moved back to Eola in 1997 to care for my elderly parents. The post office was a small little bldg on the opposite side of the road about a block up. The current post office was a general store. The kids that lived here and there was about 40 of us in the 60s use to ride our bikes and buy a bottle of pop out of the cooler along with other items. The original lil bldg now sits over on 4th st at one of the residences.”