“Perfect place for a newbie! I went not knowing much about bikes and was helped by Sprite. Sprite was patient, took the time to educate me on bike necessities, size me, and let me test ride until I found the perfect bike. She was extremely helpful and kind!”
“I'm really happy with the quality and speed of service.
The gentleman that owns a place is very nice, personable, and wonderful.
I don't know if it's the most affordable, however, I'm happy with the quality of work and the price I paid. I found it fair.”
“I love this place! I purchased my first bike at the original location from the original owner, Frank (great guy. Interestingly, he didn't originally open the Pony Shop to be a bike shop, but rather a bookstore. In the bookstore he also stocked a couple of folding bikes. The bikes caught on, and now look).”
“There are probably three or four bike shops between my house and Mack's. I happily go out of my way to get to Mack's. Great expertise across all bikes and excellent service. Can't say enough good things about the shop. You won't be disappointed.”