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“Mike at J&D Whirlpool was a pleasure to work with. He helped us source sinks and other essential parts for our dental office and made the entire experience smooth and stress-free. He was incredibly friendly, warm, and always quick to respond. Pickup was fast and easy. We highly recommend working with Mike and look forward to doing business with him again.”
“This Menards location is the one I visit most often and I know I can always count on it for plants and garden supplies, seasonal decor, and a killer snack aisle! Just need to remember to turn in those 11% rebates more often!”
“The AKB team is just top-notch. In late 2020, they redesigned two bathrooms and a kitchen for me. The end results were incredible! They were fun to work with, supportive along the entire process from design, manufacturing, and installation. And when there were elements involved that they did not sell (fixtures, appliances, etc.) they helped with referrals to others in the area that they had great working relationships with.I sold the condo they helped me re-design earlier this year, and I miss it everyday! I look forward to the day we renovate our house, just to work with the AKB team again.”
“Flawless homes helped me find my dream condo! Everyone I worked with was so friendly and professional. They really listened to my wants and needs and worked endlessly to find the perfect place for me to call home. They took the time to answer all my questions and helped me thru the buying process. They made it so easy and seamless. Thank you guys again I'm forever grateful!”
“I went to Menards to grab some mulch for our flower bed and Gary approached us as we were looking puzzled. We were trying to find the right one that would be safe for our puppy. Gary helped looked up the ones they had and informed us that the natural cedar chips would be best. He was not only super helpful but very kind and took time to educate us.”
“He was a great experience. Customer service was great. Everything we need for our apartment fix it was in perfect and it was a lot of help for the people inside the store.”
“The staff has repeatedly helped in finding the right things. The prices for orchids are relatively lower than in other stores. The assortment of orchids is large and of high quality.”
“Shout out to Miguel and Charlie, I believe their area of expertise is in plumbing. They helped me figure out what I needed to hook up a portable washer to my bathroom water line. Thank you so much for all of your assistance. I would not have known what I needed without your help. I successfully did it and I have zero experience in plumbing. God bless you both.”
“Jerry provided excellent service in the paint department. He was knowledgeable, helpful, and made sure we chose the correct paint color. We even ended up purchasing more than we originally planned thanks to his great recommendations. Highly appreciated!”
“I was very lucky today by a gentleman named Art and another helpfull and skillfull who helped me carry items into my car. Excellency on customer service care and very caring compassionate associate.”
“Jackie with customer service is amazing! The spray head on our faucet stopped working and she quickly worked with the vendor to get us a replacement part. I highly recommend using Studio41.”
“Great place for all your home improvement needs especially CABINETS! They have the biggest, and the best selection. The kitchen studio sales manager, Edyta, is knowledgeable, friendly, and patient. She has the BEST design ideas that turn your kitchen into a beautiful showroom!”
“This is the store I usually go to for garden supplies. The store is always clean and well organized, with friendly associates. I had great experience at the store today when picking up 8 bags of garden soil by myself. The store associate Umar generously helped me haul the loaded cart to my car and loaded all of them into my trunk. I would highly recommend this store to anyone in the neighborhood.”
“Anca Sirbi rose to the challenge when I needed assistance replacing a medicine cabinet with odd measurements. She took the time to look through many, many options and found a cabinet that would meet my needs. She was pleasant, patient, polite and funny throughout my experience. I will return to Anca in the future.”
“The customer service at this location is the best in the city. I have been in this store multiple times this month, my last visit was 01/19/26 and two team members assisted me by walking with me and searching for what I needed. When I bought large water bottles and sidewalk salt, a team member approached me and asked if they could help place the items in my cart. Amazing and so appreciated! The team members are kind and helpful. I avoid the location at 1232 North Avenue; the worst customer service I have experienced. They need to learn from the management running the Elston location.”
“Five stars employees. Especially Tara and Diane, these ladies helped me today. Tara went above and beyond to help me find the items that I was looking for, from one department to another. She was great. Diane also helped me finding something and still was eager to help more. Excellent customer service by these two ladies today. I have lots of respect for them. Thank you so much.”
“Selma is the best customer service rep ever! She’s kind and respectful and really good with customers! People like her make myself a returning customer to this exact location! Thank you!”
“Had to leave a review because Diana and whoever was the supervisor tonight (March 4th) just made my life soooo much easier. Superb effort and customer service to assure I left with what I needed. Thank you Diana & Team! :)”
“Just returned from home Depot
Every employee I met were very helpful and nice
But
Matt, Carlos, and Irving were outstanding
Went above and beyond and couldn't be nicer”
“I just had one of the best experiences at any home improvement store. I am very new to all Home projects and I really wanted to start with painting my bathroom. Michael in the paint department was very helpful and answered the thousand questions I had and was super kind and even made recommendations. I can’t wait to do more projects and he made me excited about taking more challenges and home improvement. Thank you so much.”
“First off there customers service is top notch Mr Terrell in lumber went out of his way to help me find the wood I needed he cut it and had me ready in just a few mins I just wanted to say thank you what great employees you have !!”
“Last week, at Home Depot, North Avenue/Cicero, there were security officers inside and outside the store. I was provided with great service by Angel. He walked me directly to what I was looking for...the cashier Sherie provided me with pleasant check out service.”
“Vanessa was very helpful when I had to return my products, there were 3 other people at the return desk but she was the only one taking care of the 3 people who were waiting to return their items. The other people did not do much and Vanessa was easy to talk to and did not have any problems with my return, it was easy to find it with my credit card.
As for picking up my products, the application made it easy to find them since it showed me on where exactly they were in the store. Nobody else offered to help even at checkout but I did not need any help so I was ok on this visit.
There is plenty of parking.
The store was clean and it was easy to find the products I was looking for.
They have convenient hours.
Easy to checkout
Lowes also offers plenty of promotions all year long.”
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“I had the pleasure of working with Jaime Espitia, Appliances Specialist, and I can’t recommend him highly enough. From start to finish, Jaime demonstrated not only incredible knowledge about appliances but also unmatched kindness and patience. He guided me through the purchase of my new washer and dryer, helping me navigate every issue that came up along the way. His dedication, professionalism, and genuine care made what could have been a stressful experience smooth and even enjoyable. The world truly needs more people like Jaime. Thank you for your excellence in service and support!”