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“Best pet store in Chicago! I've been going there for 35 years. Healthier fish than any other store in this city! Tony is alright! Everyone has a bad day sometimes! And he has been working on his feet for 8 hours! Hey lady have some compassion for him, imagine if you worked on your feet for 8 hours and he came to your job and stopped you from going home at the assigned time? How would you treat him? Next time go earlier. I think Tony's last job was a bouncer in a lounge. Lol.just kidding. I love goldens pet store and everyone in it. Tony is a hard worker, he is very helpful to Mr Golden. And he is loyal to Mr Golden. That's what matters the most! If you want healthy fish; then go to Golden's. if you don't then go somewhere else!”
“I just want to say the way some of these customers treat some of these wonderful and friendly employees is purely disgusting and disrespectful!!! I witnessed a customer talking aweful to a groomer and I had to put them in their place!!! I’ve been coming to this location for years!!!!! I hope Petsupply plus can agree some customers are not always right some are completely miserable and looking for an altercation especially at this location because that wasn’t the first time I witnessed this and props to the employees for keeping their cool and letting the customers talk down to them instead of lashing back. Whoever is in charge, protect your employees with all costs. My family been getting our dog groomed here for a very long time and all the groomers are amazing from the employees that been there long to the new ones I’ve never had a Problem!!! I highly recommend this store to anyone in the area. My German shepherd loves it here.”
“Was referred here by an associate to get help with tank repair and ended up not needing the repair I thought was necessary. So, I ended up taking a chance on buying a marine fish. Although, my wife was getting tired of losing fish we'd purchased from a store in Tinley Park and was losing interest from the hobby. I explained my dilemma to the store owner and he agreed to help me win my wife's trust back into the hobby. Let's say I haven't lost any live stock since working with him. Wife is back on board and excited to redecorate the aquarium. Thanks for the great store experience and future endeavors.”
“Junior is the best Groomer there at the Pet Supplies I’ve been going to Junior for 4 months and he never disappoints me I love his work I wouldn’t want no one else to touch my Dog!”
“First of all, this store looks great. I had not been at this location before till 8/2/23. I had an issue with an online order and had to go in to resolve it. From the moment the phone was picked up till the moment I got my items, the staff, store manager and district manager, all were pleasant and super helpful. Needless to say, I may just come into the store going forward. The reason why I avoid retail stores now days is because of the lack of customer service. This store knocked it out of the park. Big THANK YOU to Kevin and Noe.”
10AM - 7PM
8520 Brookfield Avenue, Brookfield
Pet Stores
“Xavier was the most helpful person I could ever ask for. In the recent winter freeze I realized my dog needed snow shoes, after going to MULTIPLE stores I called this location. Not only did he tell me that they had them in stock but also told me how to measure my dogs feet for the right sizing and explain everything to me so well. Genuinely so thankful for urban mutt and their employees!”
“I honestly don't understand the bad reviews based on my own personal experience. I have never dealt with the company directly. However, I have seen the results with the food. I have a Doberman who is used to eating home cooked food, but it was just too much work. She is fussy. I have tried all the premium brands and even imported food on Amazon that was not locally available. I literally bought this food out of interest and desperation. I was expecting to dump in the garbage. Was I surprised! She devoured it and has kept devouring it. The vet has commented on her excellent condition and many other dog owners as well. Whatever you are doing, keep doing it. I understand that you are in a highly competitive industry worth billions of $$$. I trust my dog to choose what is best for her. You have a client for life unless to sell to one of the big conglomerates.”
“The groomers took great such care of Winston. We greatly appreciated the attention and patience that was spent. Winston is not even 1 1/2 so he is still getting used to being groomed.”
“I have loved Animal Krackers my whole life! This local business is by far much better than your standard chain pet stores. All the employees are very nice and helpful and their prices are great! The environment too is just so wonderful, I love the decor in the fish department. :)”
9AM - 9PM
3145 S Ashland Ave #102, Chicago
Pet Stores
“Love washing my doggie here lol he’s a pittie and it can be very hard sometimes to wash him at home! I come here for the self wash and sometimes buy my pups some baked treats. We both love this place. Super clean the times I’ve gone tbh”
11AM - 7PM
1700 E 87th St, Chicago
Pet Stores
“I bought a puffer for a really good price because of a moving sale. The owner was welcoming and gave me his card to let them know how the avocado puffer does. I will be back next year and visit the new location.”
“Love this storeThey where so helpfulAnd helped meThey knew I was driving home several hrs and put the fish in huge bags with enough oxygen to make it home safelyLove all my purchasesEach and every one made it safely homeAnd survived the trip”
“I brought my dog in here for a bath&trimWe booked with “Luigi R” My dog has anxiety, and Luigi was very patient with me and her. He explained the services perfectly and kept me updated throughout the services.I highly recommend booking haircuts & trims with him!”
“They do a good job on the haircut for your furry companion. Variety off salt water fish and very cheap prices on the fish there the best prices in chicago and suburbs. Come and shop. And see for yourself”
10AM - 7PM
702 W 35th St, Chicago
Pet Stores
“Our boys love it when we bring them here. The woman who works at the front is always SO sweet to our babies, giving them samples and plenty of pets. The treats are top-notch. We trust the selection that they stock, which is harder to do at big stores. Plus it's great that we get samples, so we don't end up buying a load of treats that they don't end up touching. We've gone in for baked treats, fish oil, poop bags, chews, training bites, etc. Next time we stock up on food (we buy Open Farm), we'll probably get it from here. Support local!”
“We've entrusted Pedro with grooming our miniature Bernedoodle since she was just 7 months old, and the care he provides is exceptional. With her beautiful merle patterned curly fur and the typical puppy energy, Pedro's gentle approach has left a lasting impression on our entire family of dog lovers. We've never considered taking her anywhere else, and as long as we're in Chicago, Pedro will be our go-to groomer. Alongside his staff, Pedro exudes kindness, clear communication, and a dedication to delivering exactly what you're looking for in terms of grooming services. Their consistency is truly commendable, and I wouldn't hesitate to recommend Pet Palace Grooming Salon a thousand times over. Trust me, your pet will be in excellent hands here”
“GREAT SERVICE! I walked in with my young son just to look and walked out with some fish for his tank. They answered ALL of his questions, and there were manyyyy. They were attentive and treated him with respect. I loved the way they treated him so much that we walked out with several fish, snails and food. We are both excited to go back!”
“I love the puppy shop! My fiance and I have taken our dog, Leo here for years. The owner is so kind and so talented. Lovely lovely lovely place, can't recommend highly enough. Thank you!!!”
“Lissa and team are the best! My dog loves going there and always comes out looking and smelling great. Highly recommend if you're looking for an experienced groomer!!”
10AM - 6:30PM
1013 E 53rd St, Chicago
Pet Stores
“A friend told me about this place. Fabulous place for dog and cat food. Plant base and the environment is so laid back, you'll find yourself in there longer than expected just because they have so many natural supplements for your pet. Try them out you won't be disappointed.”
“Went to this place and they're great. Customer service is great. The store may be small but they have EVERYTHING from supplies to exotic animals. I will continue to shop here.”
“Visiting my local PetCo was as smooth as it always is. My customer service interaction was with Eddie Campbell, who is always friendly and super helpful. He’s usually my customer service experience and is always flawless. Great experience at this store always!”
“I enjoyed both visits. The support staff is so knowledgeable and loving of my pup ?. He was only on his second day of rescue and I learned so much from Santa and her Elf. We will be loyal!”
“Located as a stall inside the "Discount Mall", not where pictured. Mostly birds stuffed into cages too small for them, some without water. Quaker Parrots, Love Birds, Finch, Budgie and doves. Cages were pretty clean.”
“No long wait, but it appears to be more dog friendly than cat. Also I thought when I paid for services I wouldn't have to go home and do anything myself but I had to do the tick/flea treatment and to me if I'm paying for a service or something comes with that services than the servicer should do whatever comes with that”
“What can I really say about PerSmart...except they have a large variety of cat food...which is what pertains to us...and a heck of a lot if other stuff u can find for ur cats too...and also a karge dog selection if food and items...they have birds there and sometimes other adoptable small animals...and i even think i have seen cats there for adoption too...very friendly and helpful associates...and it is nice that people can also bring their pets into the store too...never used their clinic...so do not really know much about that...defenitely worth giving this place a chance....much luv...k”
“I love this place! My husband and I use to bring our boxer Chance here, but he transitioned. We now have a Rottie and I called to bring her in and Sandy gave me some helpful information.They are not only in it for the business. She saved my new dog from a potential hazard. Thanks Sandy!!!Yes you should bring your dog here because they really do a great job and I love how their oatmeal bath made his coat smell and feel.”
“THEY TOOK GREAT CARE OF MY BOY. I took my Golden puppy over to Armor park and he got himself all muddy. Now I never thought I'd pay for a dog bath because that's something I can do myself but when I dried him off he had a bunch of little knots and after a couple weeks my sister said they were getting bad and I needed to take him somewhere. I always get coffee next door so I gave this place a try. I thought they were gonna have to chop him up but when I got him back he looked real neat and smelled fresh. They even brushed his teeth and I think it's the first time his breath didn't knock me out at night. Anyway, the people in there are great, I'll get there names the next time cause I'll be back for sure”
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“The employees are nice. I just wish they had more staff there to get things done faster they onlybever have a couple of staff in the store at once they are friendly, but its hard to get to everyone quickly when they have to go back and fourth from one end of the store to the other”