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“The frontdesk was lively and attentive. They also have a person updating the wait times and explaining the delay, which we greatly appreciate. The car we had was awesome. The system is organized and easy to navigate.”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“Not much of a writer on these things but because of the great experience I had with enterprise I figured why not, they deserve it. From the beginning to the end everything was quick and easy… perfect! To add after several flight delays and hotel imperfections that I had to change my room it was good to have one non issues experience in my travel so thank you Enterprise, keep up the great work and thank your staff!!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“I’ll be honest — the name “Rent-A-Wreck” gave me pause at first. But after Hertz unexpectedly canceled on us, they were the only ones with availability, so we gave it a shot. I am SO glad we did.
From the moment we hopped on the shuttle, everything felt easy and welcoming. Derek, who picked us up and also works the counter, was incredibly hospitable. He shared the fun, cheeky history behind the company name, which immediately put us at ease. He also managed expectations up front: these aren’t brand-new flashy cars, but they’re solid, efficient, and get the job done. And he was right — check-in was quick, and our car ran perfectly with zero issues.
I was traveling alone with my son, and the entire experience felt breezy, comfortable, and safe — exactly what you hope for in a stressful travel moment.
The real test came at return time, when Chicago was hit with a full snowstorm. Despite the weather, the team welcomed us warmly. They told us to stay in the heated car while they handled everything outside so we stayed warm, dry, and safe. Because the storm had their entire fleet sold out, including their shuttle, Lou personally drove us back to the airport in the same car we had rented. That level of care is rare.
After dropping us off, we realized we’d left a bag under the seat. Even with the blizzard still going, they handled it immediately and responsibly. They’re holding the bag safely for a family member to pick up in a few days — no hassle, no attitude, just genuine kindness.
These are hardworking people who truly take pride in what they do. Rent-A-Wreck ended up being the unexpected hero of our trip, and I couldn’t be more grateful.
Highly recommend. Thank you, Derek and Lou! ?”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“Great company. I had to cancel my reservation more than the company policy of 24 hrs prior to pick up which they will need to take out my reservation fee Upon calling them and explaining that i had a death in the family and needed all my resources to be able to go to new jersey for the funeral they were kind enough to to return the whole amount, it's seldom now a days to actually talk to real people and reason with them and actually understand what your going through. Thank you very much! Highly recommend company. Good customer service..”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
“Great car and great customer service. Was running a bit late to return the car and called ahead. Was very accommodating. Would definitely recommend for car rental.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“I want to give out a shout-out to Victor pineda,he was very polite and very helpful and the rest of the staff was very nice as well smiling and saying hello?❤️”
“Quick, kind, and polite. Brian set me up with the right car for the trip and advised me on toll booths, as I’m not familiar with the area.Thanks to Brian and his professionalism, I would highly recommend SIXT to anyone needing a rental.”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“I reserved a car online and was able to pick it up without any hassle. Anthony took care of me, and he went above and beyond making sure I got a rental that met my needs. When dropping off the car, he remembered who I was and followed up by asking about my weekend and extending sincere comments and wishes to my replies. The customer care experience these days across many industries is so impersonal, I am glad to see that’s not the case at this Enterprise location. Additionally, the lot had plenty of cars available, and while I was there, I observed everyone in the office always on task taking care of customers.”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“I searched for a 24 hour car rental and came across multiple rental agencies but chose to go with Alamo (Ohare Airport) location and they did not disappoint. I did everything online which was a breeze to navigate through. Reserved the type of car I wanted head out and to Alamo showed my license to a smiling representative and they directed me to a selection of clean ready to go SUV's. When I was done the return process was just as easy . Pull forward the attendant scanned the car in and said have a good evening and thank you for choosing the Alamo. That was the easiest and most pleasant experience I have ever had renting a car. Thank you Alamo!”
“It was pretty crowded the day that I picked up the car, although in all fairness it was the morning after Labor Day so it was probably much busier than usual.
It was nice to get a ride to the enterprise office from the body shop and again nice that the body shop handled the car rental return.”
“My experience here with Scott has been top notch!
He did his very best with what he had on hand & made sure to let me know that I can reach out to him if I’m not satisfied with my rental, He took the time to make sure my phone was connected to the bluetooth. He listened well to my needs and he always lmk what to expect. I really reviewed my experience with him. Was treated like a valued customer! Thank you Scott!”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service.
I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
“Personnel at Elmhurst location were helpful, great attitudes, and quick to get us a rental car, so we could be on our way. We will always choose Enterprise, and refer friends and family to them!”
“There was an issue with the car leaking a little oil so when I was sure it had enough oil I drove it back to Enterprise and although they didn't have another rental for me at the moment they got it fixed as quickly as was possible and I was back on the road. The assistant manager was absolutely great.”
“My experience was fast, effective, & informative! My rep walked me through the entire process & explained everything in detail. Retrieving my vehicle was simple & easy as well!”
“Disappointed that the car i had reserved and confirmed wasn’t available but a genuine thank you to the man up front who called to ensure i would have another at a nearby location as nowhere else in the city had any available.”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
“Awsome rental car experience they made it so easy picked me up from auto shop and made my reservation fast and when dropping off rental made it easy also and took me back to the auto shop awsome customer service experience love the drop off and pick up service also”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“The service was awesome. We used Paragon to move our son to his dorm. The van was clean, fresh, and well maintained. The owners treated us with kid gloves and we felt like family. We will use the services again for our daughter's move in next year. Thank you Paragon!”
“"I always choose this location when I go on vacation. The staff is very nice and helpful.
I've never had a problem with the rental car. I highly recommend this location."”
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“I Loved working with Grace at Enterprise in Elgin. I had car accident and had to rent through insurance. She was so caring and kept me informed through the whole experience...”