“The Forest Park staff made renting so amazing from start to end. Even when I had to extend my rental, it was easy no problem 😊 the staff all work together as a team. It seems that they treat all of their customers like family. And this was my first time renting from Enterprise.”
“Total superior effort by the team at O'Hare from Nation Rental Car Especially the agent who checked us in when we returned the rental car. Customer Service at it's best”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation! -Anthony & Daniela”
“Rental pickup/drop off very convenient. The vehicle was really good to drive and buying the Toll Pass worked out well. The personnel were courteous and helpful, thanks!”
“Best deal in town! Very fast and professional service. Mohamad and Lou were so helpful and friendly. And they offer a free shuttle which was clutch! If you need to rent a car this is the best place!”
“I love the executive service at National! They have thought of everything to make everything simple from booking online to picking up the car to returning the car. My only complaint is that the representative was a bears fan and tried to smack talk my chiefs!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“I was pleased with the fast and polite service at the check-in counter, as well as the quick vehicle pickup and return. The staff at Midway Airport, Illinois, were very attentive and courteous.”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“Had to rent a car, the reservation was for a luxury vehicle but they didn't have any when I arrived but the rental agent John was very accommodating and took care of us. Thanks for good customer service.”
“Great company. I had to cancel my reservation more than the company policy of 24 hrs prior to pick up which they will need to take out my reservation fee Upon calling them and explaining that i had a death in the family and needed all my resources to be able to go to new jersey for the funeral they were kind enough to to return the whole amount, it's seldom now a days to actually talk to real people and reason with them and actually understand what your going through. Thank you very much! Highly recommend company. Good customer service..”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
“Every single individual at this location is consistently professional, accommodating and a pleasure to interact with. And it's evident in how they interact with not only customers but also with one another. They treat everyone so well. I have never had such a positive experience with renting a vehicle and I highly recommend this location for all your rental needs.”
“I've used Enterprise for decades. I stopped for a couple of years because there were always issues when I would rent from the Oak Park location. There were bad attitudes, they wouldn't have cars, after I'd made a reservation well in advance, it was just an undesirable business atmosphere and I don't do business where I'm not treated well. I had to travel for a family emergency 2 months ago and without thinking, Enterprise was the first company I called out of habit. Before I knew it, I was there and having an amazing experience. Everyone was a delight to deal with. They were welcoming, friendly and very professional, which had not been the case for far too long. Ryan, Sam, and a gentleman whose name I believe starts with a T and has long hair, we're all amazing! They we're all extremely pleasant, efficient and made sure I was completely taken care of and had everything I needed. It really was a welcomed change. I made sure to tell Ryan how pleased I was with their services and that whoever or whatever was responsible for the change, should be commended immensely! Last week, I found myself needing to rent again for the same family situation I originally had 2 months ago. I didn't think twice about reserving from Enterprise! I got the same wonderful service and I appreciate being so well taken care of. Congratulations to Ryan and his staff, they are all doing an amazing job! I hope the company appreciates them as much as I do! I will continue being a loyal customer!”
“Love it, recommend it to anyone. Everything went smooth and easy. The cars are new and clean. No waiting time, all workers are nice and polite. Pick up like 5 minutes, and return even shorter , so 10/10”
“Nextcar was great with regard to service and information. They provide curb pickup and dropoff and were very helpful with local driving, sight seeing tips. Have not used them before, but will gladly again.”
“Pickup took a bit longer than expected; car promised drove away as I walked up to it! Replacement drove up 10 minutes later and I was good to go. What's the point of reserving a specific model car at a specific time if Alamo does not honor the reservation specifics?”
“I rented it for one day—picking it up Friday at 3 PM—and returned it on Saturday; since they close at 12 PM, I returned it at 1:30 PM, and now they’re charging me for three days. It’s not fair.”
“Tyler was phenomenal during the vehicle return process. He was professional, courteous, and very helpful, taking the time to make sure everything was handled smoothly and efficiently. His attitude and customer service really stood out and made a difficult day much easier.”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“Was very pleased with the customer service in this location. I was working with Kole and he was a really pleasant person and worked with me for a couple of hours trying to find me a van after a different location failed to provide one (and I made the reservation months ago). He called multiple locations and was really considerate of the situation. Thanks to him our family vacation went well.”
“Outstanding Experience – Highly Recommended I had a great experience with Sally Rental and would absolutely recommend them. The customer service was truly outstanding. I had the pleasure of working with Fred, and wow—his attention, professionalism, and care throughout the entire process made a huge difference. He really elevated the experience. I’ve used Avis before, and I can confidently say that Sally goes above and beyond in comparison. Their communication was clear, proactive, and very supportive—they walked me through every step, which made everything seamless and stress-free. Another highlight is their technology and systems—you can easily check availability, explore options, and they also have a national support line that complements the local Chicago office. That combination makes a big difference. The car itself was very clean and well-prepared, which I appreciated. If I had one small suggestion to make an already great experience even better, it would be to pay attention to a few minor details in the vehicle to make it truly “superstar” level. Overall, an excellent experience. Big thanks again to Fred and the team—I’ll definitely be back.”
“Thanks to Scott and his colleagues I forgot his name was. It was all smooth and seamless fast & furious friendly and professional service! Definitely recommend this place for car rental. Great service guys👍🏼!”
“5 star service. There was a small issue with my reservation, but Connor and the team really went out of their way to make it right. Above and beyond. I would definitely rent from this location again.”
“The gentleman that picked me up at Gerber and glass was was very nice and answered all my questions about things inside the car that I was not sure how to use and make sure he told me how much gas to put in before I returned it which was very helpful. The gentleman that helped me when I return My car was also very friendly and helpful.”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service. I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
“Amed ensured of such an accommodating experience. Let me choose between cars was very patient and informative throughout the choice process. Made sure I picked a vehicle that was the right size for my family and even showed me some great features about the car. I was so impressed. Go here if you need a rental good service and courtesy within your experience.”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“The service was extremely excellent even though it was a last minute rental Amed had a great sense of humor and take care me I really appreciate the help and the service”
“I had a great experience with Enterprise Rent-A-Car thanks to Zoe and the entire team. Zoe was professional, friendly, and went above and beyond to make the rental process smooth and stress-free. She answered all my questions, got me into a clean vehicle quickly, and made sure everything was handled efficiently. Customer service like this is hard to find these days. I truly appreciated her patience and positive attitude. Highly recommend this location and especially Zoe for anyone needing a rental car!”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
