“Noah C at Xfinity in Frankfort provided truly OUTSTANDING customer service. He stepped in and took over our account when our original representative was out and we were preparing to leave for vacation. Additionally, we were dealing with a major error related to our phone service switch. Noah immediately took ownership of the situation, thoroughly corrected all the issues, and ensured everything was handled properly from start to finish.
What truly set him apart was his dedication, he stayed after hours to make sure our phones were ready and personally delivered them to us before we left for our vacation. His professionalism, problem solving skills, and commitment to customer satisfaction were exceptional!!!! If you’re considering making the switch, I highly recommend visiting the Xfinity location on LaGrange in Frankfort and asking for Noah C. You will not be disappointed!!! 5 stars for Noah C!”
“Kara was very patient and helpful in getting the transfer from my old phone to my new phone set up. Prior to that she explained all of our options to help us decide which phone and package to choose. I have Resound hearing aids and got a Samsung 26. It took 24 hours to successfully pair up my hearing aids with the phone. Just an FYI to other Resound Hearing Aid wearers.”