Internet Service Providers near Mokena, IL

22 locations found near Mokena
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“I went in to get a new phone for my daughter. Norman was very helpful and made the whole process quick and easy. We were in and out. Will definitely visit again if needed.”

3.2 Average21 Reviews

“Could not have been more pleased with Mike and the service we received on Thursday. He took the time to check out the phone and run some tests. He was wonderful explaining all of it to us.”

2.3 Poor6 Reviews

“what a great experience. we went in to check on upgrading our internet box. the team was so great. we not only upgraded our internet but we also got an phone upgraded. they we so knowledgeable and even drove to another store to get our new box. highly recommend”

4.9 Superb62 Reviews

“I sent this to the CEO this evening.Dear Mr. Vestberg,I am writing because you have an exemplary employee here in our hometown of Frankfort, Illinois. We don't know her last name, but her first name is Kara. When we entered this store years ago, we were not sure we wanted to stay with Verizon. I had had terrible experiences in New Lenox, and while upgrading to my former phone, many photos etc. were lost. Kara promised us she would never take my phone out of sight, and would have me check each item and make sure I had everything before exchanging and cleaning that phone. Kara was true to her word. We totally trust her with our phones. Often,she is the only employee and she attempts to service several individuals at the same time. While something is transferring or uploading here, she is fixing something there. Sometimes we are there a long time while sharing her with others. She is patient, informative, calm, and genuinely caring. At 74, and 75, we are not always treated so well. My husband happily came home with his new phone today.If there is some way for you to honor or compensate her in some way, please do so.”

4.7 Superb80 Reviews

“Many thanks to Mital Gandhi, Verizon store Manager in Lockport. She knew the ins and outs of all Verizon promotions, and was clearly very knowledgeable about their product lines. She assisted us in the upgrade of both my wife's phone and her tablet. The process was smooth and was completed in short order. She also worked with Verizon customer service to clear up an issue with a tablet that I no longer own. She was friendly and warm and easy to work with, and we left knowing we got the best deal available.”

4.8 Superb64 Reviews

“Came in for an upgrade but no stock. Alma and Shari assured me phone would come to my house in 2 days abd it did. They both were so nice and made me feel good as a customer. Came back to them to activate and have old phone changed to 2nd line. Eric helped me with this. Very friendly and took time to explain things. A nice employee. This store would be my go to luckily. I was afraid to go anywhere after the extremely bad experience at the Orland store near Mall. Customers should go to Tinley.”

4.5 Superb61 Reviews

“Solid performance, good reliability and quick responses to when issues come up ( which is rarely). Their focus is local so the attention is right here which you're not going to get from some giant faceless provider.I'm happy and satisfied and glad they are making the investment to provide solid internet.”

4.3 Superb33 Reviews

“5 stars only because Alex was super helpful and actually was able to carry an entertaining conversation. She is highly intelligent with both apple and Android tech. I was dreading going in, but both times I visited and had her helping us, the process was seamless and enjoyable. My wife and I really needed that considering we had 2 tired kids with us?Give her a raise, promotion, whatever.... Just don't let her leave and have her train the other staff (some of them really need it there)!!!”

3.9 Good33 Reviews

“Great internet and great service overall. I’ve been a client for 5+ years and have received such great care. Apps Corp has been assisting me with all my needs and more recently with some web design. I’m grateful for how helpful they’ve been and how reliable my internet is. If you’re thinking about switching providers, DO IT. You won’t be disappointed.”

4.1 Good18 Reviews

“The nicest staff at this location. Jack and his team were very kind and helpful. I ran into some issues with my son’s phone and they were nothing but kind and patient throughout the whole process. Thankyou so much to this team here!!”

3.9 Good18 Reviews

“I needed to get a new phone . I was able to get an upgrade. Islam Elgar was extremely patient and helpful. I also noticed he was really patient with the person before me. He made this very easy. It took about 1 hr for my data to transfer. He recommended me doing some errands and it would be done in about an hour. I did and it was all set. Highly recommend him and this location. I went to Lockport and the employees didn’t show up at that location so I went to Lemont. Both employees were great at Lemont. Thanks Islam”

3.9 Good15 Reviews

“I had the pleasure of being assisted by John at the Xfinity Comcast store, and the experience was nothing short of exceptional. John's knowledge and professionalism were outstanding. He patiently answered all my questions and helped me find the perfect package to suit my needs.John's attention to detail and his ability to explain complex technical concepts in a clear and understandable manner truly set him apart. He made the entire process smooth and stress-free, going above and beyond to ensure I was satisfied with my choices.If you're looking for a dedicated and friendly expert at Xfinity Comcast, John is the go-to person. His commitment to providing top-notch customer service deserves nothing less than a 5-star rating. I couldn't be happier with the assistance I received from John – he made my day!”

3.4 Good54 Reviews

“You may have a wait, but the staff here is helpful and knowledgeable. Jon helped us solve a couple of issues with our DVR service, and he was able to lower our monthly fee without us losing anything.”

3.5 Good11 Reviews

“This place is nice and clean and don’t smell like marijuana.They representatives are very nice and informative andThe Manager went out his way to help me walked over to UPS and was able to mail out my return5 stars⭐️⭐️⭐️⭐️⭐️I’m a FAN!!!!!”

3.2 Average57 Reviews

“I used to go to another TMobile location but they were always busy. So I decided to try this Homer Glen Store. Best thing I've ever done. The store manager Sam is super helpful. Recently I dealt with Mo and Aman (sp) who were both super nice and patient. I'm very happy with this TMobile Store and would recommend it to everyone.”

3.1 Average17 Reviews

“I went in at 10:15 to upgrade my phone. The guy who helped me ran the card on file instead of using the one I gave him. This is after I told him not to. He refused to see his mistake saying he didn’t. It wasn’t until I showed him on my mobile banking app that he apologized but said he couldn’t fix his mistake. I’m giving this place four stars because Tachi stepped in to assist and made everything better for me. She was apologetic, patient and very helpful. She also kept the line moving while multitasking with me. There were only two people working and she was on it. She assisted so many customers and me while the gentleman who helped me was with a customer for an hour. She is a true gem to this location. I really appreciated her today. I left at 12p but because of her I wasn’t upset anymore. Great customer service Tachi!!!!”

3.1 Average71 Reviews

“We just recently had our 2nd visit at this location. Both visits were to upgrade cellphones. We had the distinct pleasure both times to be able to deal with "Z". He was AWESOME!! Very knowledgeable, professional, and personable! The second time we decided to wait until he was done with another customer just so we could deal with him! Thanks Z for the wonderful experience!”

2.6 Average5 Reviews

“Went in the other day to get help setting up my new Samsung device. Kimberly B was so helpful and answered all my questions. Such a nice change to have someone with a cheery attitude help me in a customer service setting! Definitely recommend going to this location”

2.2 Poor20 Reviews

“My experience at new Lenox Verizon was much better than in Joliet. Finally they had a deal for Long term customers that was equivalent to that for new ones. Got a new samsung s24 ultra which has awesome camera.”

2.3 Poor32 Reviews

“I visited this store (Orland Park, Il) a few days ago to have data transferred from an old phone. I was immediately greeted by Xavier. He took care of my problem very quickly. I had a string of questions regarding a new phone that he answered. I was very pleased with the service at this location. I drove pass two Verizon stores to come here and I will make this my go-to store. Staff were very friendly and have great expertise.”

2.3 Poor53 Reviews

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