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“The frontdesk was lively and attentive. They also have a person updating the wait times and explaining the delay, which we greatly appreciate. The car we had was awesome. The system is organized and easy to navigate.”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“Rental pickup/drop off very convenient. The vehicle was really good to drive and buying the Toll Pass worked out well. The personnel were courteous and helpful, thanks!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“I was pleased with the fast and polite service at the check-in counter, as well as the quick vehicle pickup and return. The staff at Midway Airport, Illinois, were very attentive and courteous.”
“Great company. I had to cancel my reservation more than the company policy of 24 hrs prior to pick up which they will need to take out my reservation fee Upon calling them and explaining that i had a death in the family and needed all my resources to be able to go to new jersey for the funeral they were kind enough to to return the whole amount, it's seldom now a days to actually talk to real people and reason with them and actually understand what your going through. Thank you very much! Highly recommend company. Good customer service..”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
7:30AM - 5:30PM
540 N Cass Ave, Westmont
Car Rental
“The Enterprise car rental process was completely seamless. I arrived at 8 o’clock for a reservation early, which was booked for nine, but since I was the only one there, the woman at the counter was able to process and get me in my car within five minutes. I also had a very nice rental car which was upgraded. The process of returning the car on the weekend was also seamless. There’s no doubt that Enterprise hires the nicest and competent staff that is delightful to customers.”
5:30AM - 12AM
Rental Car Center, 10255 W Zemke Blvd, Chicago
Car Rental
“Love it, recommend it to anyone. Everything went smooth and easy. The cars are new and clean. No waiting time, all workers are nice and polite. Pick up like 5 minutes, and return even shorter , so 10/10”
“We had a great experience renting from this location. The overall process was simple and fast. The vehicle we needed was not available so we were offered an upgrade. All questions and concerns were addressed and taken care of immediately. Noah was very helpful and we would definitely rent from here again.”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“Pickup took a bit longer than expected; car promised drove away as I walked up to it! Replacement drove up 10 minutes later and I was good to go.
What's the point of reserving a specific model car at a specific time if Alamo does not honor the reservation specifics?”
“Tyler was phenomenal during the vehicle return process. He was professional, courteous, and very helpful, taking the time to make sure everything was handled smoothly and efficiently. His attitude and customer service really stood out and made a difficult day much easier.”
“Park Ridge Location is definitely clean, convenient, staff are friendly and professional. Will definitely use this Location as my future preferred Enterprise. Thank you”
“We have repeatedly used this particular rental center and have always had the best of customer service. We have been happy with the personalized attention and the vehicles we rent. Never any issues with anything!!!
This last trip coming home we actually had to use roadside assistance for the very first time. What could have been a very stressful situation........wasn't!!! What a very delightful experience dealing with that roadside company......and we were back on the road in no time.
So for us, everyone involved in this latest trip........more than 5 stars!!! We will continue to use Avis in St. Charles, Illinois for any and all of our vehicle rentals.....Period!!!!!!!”
7:30AM - 6PM
5151 Dempster St, Skokie
Car Rental
“Moe and his team are smart, friendly, and great at their jobs. It's nice to be able to deal with these people directly instead of speaking to the nameless faceless phone void.”
“I reserved a car online and was able to pick it up without any hassle. Anthony took care of me, and he went above and beyond making sure I got a rental that met my needs. When dropping off the car, he remembered who I was and followed up by asking about my weekend and extending sincere comments and wishes to my replies. The customer care experience these days across many industries is so impersonal, I am glad to see that’s not the case at this Enterprise location. Additionally, the lot had plenty of cars available, and while I was there, I observed everyone in the office always on task taking care of customers.”
“Alexia was very helpful going through details about the rental. Adam was very professional handing the car over. Rayan has an extremely professional skills dealing with customers. I would highly recommend this location ??”
“Used enterprise after I got rear ended while my car was getting fixed across the street. It was seamless. Go see Dan the man! I should’ve taken him up on the pickup ? dang car seats.”
“This Enterprise location often works with a nearby body shop I trust (Addison Auto Body). The car I was picked up in was very comparable to my car, and the pick-up was very timely with very little wait time. As we drove safely from the shop to the Enterprise store, the representative explained features that may differ slightly from my car to make sure I was comfortable with the car and fielded any questions. The representative made the paperwork process painless, getting me on the road to my next appointment within 10 minutes of arriving at the shop. The time for my car's repair was unknown, and they made it very easy to contact the manager directly to extend my rental. I had a few questions after driving the car for a couple days, and my calls were always answered with patience, reassurance, and understanding. Being able to leave the car at the shop without worrying about calling in or adjusting drop-off times due to unforeseen traffic took even more stress away from the process. Overall, they made a stressful situation involving my car much less stressful with the rental process. I hope I don't need their services for the same situation again, but if I do, I will not hesitate to call. Thank you!”
“My experience here with Scott has been top notch!
He did his very best with what he had on hand & made sure to let me know that I can reach out to him if I’m not satisfied with my rental, He took the time to make sure my phone was connected to the bluetooth. He listened well to my needs and he always lmk what to expect. I really reviewed my experience with him. Was treated like a valued customer! Thank you Scott!”
“The gentleman that picked me up at Gerber and glass was was very nice and answered all my questions about things inside the car that I was not sure how to use and make sure he told me how much gas to put in before I returned it which was very helpful. The gentleman that helped me when I return My car was also very friendly and helpful.”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service.
I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
“I had a great experience with this Enterprise location. The staff was extremely professional, helpful, and efficient from start to finish. The car I received was very clean and felt brand new, which made the whole rental experience even better. Everything was smooth and hassle-free. I would definitely rent from this location again and highly recommend it.”
“Personnel at Elmhurst location were helpful, great attitudes, and quick to get us a rental car, so we could be on our way. We will always choose Enterprise, and refer friends and family to them!”
“This location deserves 10 stars
The gentleman Shiva is always doing the best to help his costumers and he is very professional!!!
This is my number 1 location in and out state rental car!!”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“I had a great experience with Enterprise Rent-A-Car thanks to Zoe and the entire team. Zoe was professional, friendly, and went above and beyond to make the rental process smooth and stress-free. She answered all my questions, got me into a clean vehicle quickly, and made sure everything was handled efficiently. Customer service like this is hard to find these days. I truly appreciated her patience and positive attitude. Highly recommend this location and especially Zoe for anyone needing a rental car!”
“Vickie is very nice to deal with. Very focused on customer service and getting the customer into what they need. Very friendly and professional. I have used many different Avis locations in different states and the customer experience at this one is by far the best! Vickie also actually cleans the cars before handing them out which many other locations do not.”
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“Nextcar was great with regard to service and information. They provide curb pickup and dropoff and were very helpful with local driving, sight seeing tips. Have not used them before, but will gladly again.”