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10AM - 8PM
4219 IL-159, Glen Carbon
Mobile Phones
“Darrin is a wonderful Mobile Expert! Got everything sorted on my account in less than 20 minutes. Whoever his boss is there should be an incentive for him regarding reviews and surveys!”
“I just switched from AT&T to Verizon. I went to the Granite City, Illinois location and they were amazing. I would highly recommend going there and dealing with them.”
“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”
“Came in after several attempts over the phone with customer support, Manny the assistant manager had me fixed up in a matter of seconds. Highly recommended the collinsville store and furthermore Manny if he's available!”
“Great Metro store! Staffs are Very knowledgeable of the product and very patient with customers. Just all around great services! Highly recommend this Metro store!!!”
“We had been to SEVERAL other AT&T stores in the area looking for help and the only store that was actually able to help was the Wood River location! Troy and his team were able to help us combine our multiple plans into one when the Alton store, Edwardsville store, and even customer care could not help.”
“Excellent customer service from Jake. He really worked with us to get the most value for our plan and worked promptly with us to get us set up. Will come here indefinitely.”
“It was my first time in the store a few weeks ago. They offer a great selection of phones and accessories I wanted to give a shout out to Alexis and Tiffany they were so helpful and knowledgeable. Thanks for you excellent customer service.”
“They tinted the front doors of our business and did a great job. Got my appointment quickly, and have been very happy with the job they did. They had a lot of suggestions on what type of tint to use and we appreciated the input. Very knowledgeable in their field, I would recommend them.”
“I wanted to show my appreciation to Matthew!! Prior to coming to Collinsville location I went to Edwardsville. Associate, and management could not help me out with a small problem I had. Matthew was able to help me out in less than 10 minutes. I will always know where to go in the future. Again Matthew thank you for helping me with eSIM. This store is lucky to have you. I wish you the best of day!”
“To be honest I absolutely hate going to the store to do anything with the phones! I dread it so much I will hang on to an out of date phone for years just to not have to deal with it! However, I spoke with the sales associate Morgan, she was so understanding and made the whole process, super simple and enjoyable, and most importantly in my book quick! I am very pleased with my experience yesterday mainly because of Morgan!”
“Neily was a very kind worker if it wasn’t for her I don’t think I would be able to fix the issue on my phone other stores would just tell me to call customer service but when I came in this store she treated me kind and respectfully and help me solved my issue on my phone”
“Went in to upgrade my phone recently and everything was super quick and easy, I can’t remember the girl’s name that helped me but she was so sweet and helpful. Some of the friendliest and most knowledgeable staff around!”
“Great customer service. The woman who works behind counter knows her stuff. I mean she is good. She has excellent customer service and very very helpful. TMobile is lucky to have her as an exceptional employee. Not kidding. My name is Kellie and Ed and I are on t mobile plan. She's been there a while. She definitely needs a great raise promotion or something. She takes pride in her job and it shows.”
“Need to give a shout out to Alexis! It wasn’t easy getting into my account after I lost my phone.. but she kept trying. The systems were having a few other tech issues and the store starting filling with people.. but she kept her calm and never even seemed frustrated. She turned a super stressful day around for me. Thanks again girl!”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
10AM - 8PM
1911 Vaughn Rd, Wood River
Mobile Phones
“Brad and David was great! They went way beyond helping us. Being older They took their time with us and nowadays when everyone is in a rush it was wonderful! I can't say enough good things about them and how T-mobile has treated us. A+”
“The worker was very nice very open funny good atmosphere set my daughter up really good with her iPhone 11 I really liked the worker he was really nice polite and a sweet guy and I would recommend anybody to go to him”
“Santosh was great! We went for 2 I phones, added internet for a total savings of $50 a month. Devices were all set up in store so we had no problems when we got home, just plug and play.”
“I love Boost Mobile, I had a young man help me not only how to do the family plan, but also set all the phones up. He was patient, funny, adebt, and kind. I went to the store on Collinsville Rd. I like the service, the price and the customer service. It's been a good buy and service from the very start.”
“I've had service with boost for my family for years now. They are easy to deal with, no complaints and prices and very reasonable. I get coverage everywhere”
“Everytime I have come into this T-Mobile they have been a great help. Whether it’s tech issues, inquiring about updating a phone or just purchasing they are spectacular. Especially the assistant Manager Dave. Since he began at the store I have noticed my experience has shot through the roof!! If you ever go in ask for Dave”
“First of all, thanks for being open on Sunday! We upgraded a phone today and went for a streaming bundle. Paul was the guy who helped us today. He went the extra mile for us and made this entire process smooth! Thanks Paul for your patience!! Verizon in Edwardsville should be glad to have you!!”
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“Teenager dropped her phone causing a glitch in the display. ??♀️ Same day appointment. In and out in less than an hour. Price was what I expected. Customer service was OUTSTANDING!!! We have for sure found our place for phone repair! ?”