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“Maria met us at the door and asked if there was anything in particular we were looking for. We said we weren’t sure yet and just wanted to look around. She was never pushy, just checked in on us once She said she’d take your time and I’ll be around if you need anything. We ended up finding the perfect couch and she helped us through it all. Excellent customer service all throughout!”
“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“Salesperson Dennis was knowledgeable and personable. I appreciated the next-day discounted delivery and the fact that my old mattress would be fully recycled. The mattress is very comfortable for my guest bedroom.”
“I needed a twin mattress. Walking into Mattress Firm was the best decision I made. Walli was so helpful. He was able to fulfill all my mattress wants and we will get the mattress delivered so quickly. We plan to return to Mattress Firm when we are ready to replace our current mattress. If you haven’t shopped in Mattress Firm on 75th St in Downers Grove, give them a try next time you need a new mattress.”
“Drew was very informative and helpful. Turns out he was right about the best mattress for my comfort level. Appreciated his courteous manner. The transactions went very smoothly. Thank you.”
“Zack was incredibly friendly and helpful. I'm always worried about pushy salespeople, but Zack made sure to only give me the features and price that were best for me. Of course, he recommended some additional options, but he did not pressure me about any of them. I tried a few mattresses, found the one I wanted, bought it, and scheduled delivery all in about 20 minutes.”
“Amazing customer service! Go see Jorge for the best advice and expertise on mattresses. His knowledge was top notch and helped us feel confident in our decision. He works really hard to get you the best deal. Will definitely return to this location and see Jorge next time we need another mattress.”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
10AM - 9PM
102 W Roosevelt Rd, Villa Park
Furniture Stores
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
10AM - 7PM
256 Illinois Rte 59, Naperville
Furniture Stores
“Great store. Pro tip:
Ask the sales person which chair or couch is their favorite. They have it narrowed down to 2-3. I cannot wait for my new chair delivery. Great store, and great service. Sale price and free delivery a bonus.”
“We needed a mattress fairly quick and Mark Z. at the Downers Grove store was amazing. He listened to our needs and was able to get us what we needed. I would recommend.”
“Salesman Andy was a great help! Walked out with 2 mattresses and an amazing deal! Definitely the right choice of store! Andy was very good at explaining the differences, as well as listening to what my grandpa was looking for! Will for sure be purchasing here again the next time we need another mattress.”
“Always an incredible experience at this location. Their service, attention to detail and passion to help people sleep better to live better lives is evident. ⭐️⭐️⭐️⭐️⭐️”
10AM - 9PM
545 Illinois Rte 59, Aurora
Furniture Stores
“Jorge was great sales rep, he allow my daughter and I to look without any pressure and answered all our questions and made the purchase quick and easy. Call him after to make a change and he helped without hesitation and confirmed I received the new purchase sale and delivery day.”
“I was very impressed with American Sales, they stood behind their product, arranged for the manufacturer to send out a replacement part and had their delivery group drop part off at my house. Thanks again.”
“Purchased a Springfree trampoline and the entire process was easy. We went to the Carol Stream location, where I was able to see the trampoline and my kids were able to test it out. There was no pressure to buy and the order process was easy. It was delivered and installed quickly and efficiently.”
“Have bought quite a few pieces from China Furniture Online. I am so glad I learned of this company. Personal help is only a phone call away. Everything I've bought has been exquisitely wrapped for shipment and arrives safely and when I open the package the items look even better in person!”
“We had an excellent experience with Paul at the Schaumburg store. Paul was kind and took the time to explain the difference between the mattresses we were interested in. Thank you Paul great customer service!”
“Fourth time buying there. Got a TV stand, mattress set, dining table and 6 chairs plus credenza. This time it was 6 chairs to replace the other ones. It maybe used but it's in very good shape. Also had printed out a 10% off coupon. Worth you checking it out”
“American Mattress was the 3rd place we stopped to shop. We liked the idea of it being family owned and a sale was in progress. Our salesman was personable, and very helpful. We got a great deal on a twin mattress for our guestroom daybed.
Needing our own queen mattress replaced soon, there's no hesitation to return to American Mattress.”
“Allen welcomed us with a very caring and helpful way. He made our experience very easy and fun. Miguel is great at handling the finances and provided us with more discounts to boot ?”
“I live in a small town and couldn't find a case for my pool stick and thank goodness I was able to find 3 to choose from at this store. Plus looked around at some of their nice patio tables with the glass fire centers. Very nice selection.”
“I had the best experience at Steinhafels! We just moved here from Maryland and needed a sofa for living room. Tim Deignan was awesome! He was professional and helped me not only select the perfect sofa but also a rug and fabric for a custom made ottoman. Tim never rushed me and took the time to move things around so I could get the feel and look of the selections! I would definitely recommend Steinhafels and will seek out Tim for additional purchases! Thank you Tim!”
“I have always had a great experience at Littmans. Dave is so responsive and helpful with light selection. This is a quality organization who has provided me with great service over the years when I wanted to replace the lighting in my home. I would highly recommend this company. I can pick up any product I order from them without worrying about shipping and delivery fees. They have assisted me in getting some existing lights repaired and for replacements as well. It’s been a great experience each time I worked with them. Dave is particularly responsive and helpful in finding me the best lighting for my space. I always think of them for my lighting needs.”
“Product I ordered won't be delivered until later in the month but the sales experience overall was excellent. Very friendly, engaging but not high pressure. Store was clean. My first visit here so plan to return when I have new sales needs.”
“Karla was extremely friendly and courteous. She was also very knowledgeable about mattresses. The whole experience of buying a new mattress was easy. I never felt pressured.”
“Our experience was absolutely wonderful, the sales staff understood their product, options and they were more than competitive in pricing. Courteous, knowledgeable and pleasant all without any pressure. I would recommend them.”
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“Lauren is a bright spark and a lovely person to work with.She is everything that you want in a sales person. Knowledgeable but not bushy or over selling Give her five stars for me ?????”