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“There was a point when I wouldn't have written a great review, but things have VASTLY improved at Community Trust Credit Union, particularly at the Grayslake branch. So friendly! So knowledgeable! So willing to go the extra mile. It is going back to the friendly, local credit union I remember when I joined a decade ago. That makes me so happy!”
9AM - 1PM
202 Center St, Grayslake
Banks
“Very friendly staff that sees me as valuable more than the money they handle. That said, the bank is highly effective in dealing with your money via online, in-person and drive-thru.”
“I have accounts with the top names in the industry both on personal and business side. However they do with me what they know to do best in charging high interest and fees. So when I want to apply for a small debt consolidation loan for them I was to small to care about. I enter in First Midwest Bank in Grayslake, my neighborhood bank and I found a much better approach. A very personal and friendly touch. I found Antony and with him I did an inquiry for my good credit score. This guy really knows his job and works to have things done. By the end of the day I got the answer that my personal unsecured loan is approved and in the following day I signed the paperwork. I should mention that I did a similar inquire in the same time with a different bank also. Two weeks later my loan application was still on the underwriter desk and they were requiring more information from me. I highly recommend First Midwest in Grayslake! This is how banking should be.”
9AM - 12PM
480 Cty A27, Grayslake
Banks
“This Huntington bank is the best one that I have been to! The staff is very friendly always willing to help, never any long lines! Edith, is by far the best teller. Her smile and personality is just amazing, she is the biggest reason why I keep coming into this location! Thank you Edith keep up the Fantastic job that your doing,it is well appreciated!”
“Best customer service and branch in the neighborhood appointment may be required but they always accommodate Walk in! Not all branches are the same. I had to leave from another closer branch to this one for a 5 min Business. Special thanks to the gentleman who took care.”
“This brach has very helpful employees. Ivan Figueroa Ramirez, a Financial Solutions Advisor, assisted me today. He was not only very knowledgeable, he was a truly kind person. He clearly cares about clients, and makes a personal connection. He took his time explaining options to me, and I left feeling like I'd left a bank that cares.”
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“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally!”