La-Z-Boy Furniture Galleries provides a wide selection of stylish and comfortable furniture, including sofas, sectionals, chairs, and recliners. Customers appreciate the beautiful designs and the ability to customize items to fit their personal style. Many reviews highlight the high quality of the furniture and the professional craftsmanship involved in creating each piece.
The store is known for its helpful and knowledgeable staff. Customers mention that sales representatives, such as Angel Montero and Charles Cupp, are patient and attentive, assisting them in finding the perfect furniture for their homes. Several customers report positive experiences with delivery services, although some note long wait times for their orders.
Overall, La-Z-Boy Furniture Galleries is recognized for its excellent customer service and commitment to helping customers create their dream homes, making it a popular choice for furniture shopping.
The Gurnee location staff and their Manager are exceptional. The store associate and Manager went bove and beyond to make sure we get the best. Emma, the interior designer - Space planner was the BEST! She made the space work! Thank you all for all your work to make my space into a family room!
October 2026
I was looking for a recliner for my living room. Charles was so helpful and we found the right chair and the perfect fabric in a pretty quick time!
September 2026
Angel was so incredibly helpful with picking out a recliner for my dad. The experience start to finish was positive and Angel was super friendly the whole time. Great representation for La-z-boy!
