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“Rich and Sue were amazing from beginning to end. I’ve had my unit for over a year and needed to downsize and Rich made the process simple and easy! Thank you for being polite, professional and friendly!”
“Lyneshia, customer service is top-tier. She welcomes you with a smile and assures you that Proself is the place for your storage. She made me feel good about a complicated situation. Thanks, Lyneshia for everything.”
“Martino at site 7106 provided excellent customer service. He explained everything including the options to consider. He also walked me through accessing the facility and how to properly lock my unit . I appreciate his detailed support.”
“I'm Truly Grateful to Leave this Review on Today Yes It Was An Amazing, Awesome, and incredible Experience Signing Up With Extra Space Storage on 1040 East 87th St. .
Yes it was Truly A Blessing working With Ms.Dominique She was Like An Angel Sent By God!?
I Will Always Refer Her and Do Business with Her As long As I Need Storage Facilities What An Awesome Place to Have your things Stored.
From: Darrell Thomas”
“Metro Self Storage is the best convenient storage facility. They have amazing people working here like Wendy and Annette, outstanding customer service. If you are in need of a storage facility make sure you stop here and ask for Wendy or Annette, they will help you out immediately!”
“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“Mr. Andre deserves a medal. His customer service skills are outstanding, and he is one of the most genuine individuals I have met in the customer service arena. You are very fortunate to have him represent your company.”
“Patricia is amazing.
I left my phone on that gate entry pad. Patricia found my phone and looked up gate entries on the computer to find my name, and help reunite me with my phone.
Thank you! Very clean and well kept storage.”
“Katrina was phenomenal a very beautiful lady who was so kind and patience with me doing the process. She kept a smile on her face and me laughing need more people like thus young lady in the world”
“Very professional, attentive and knowledgeable! Clean storage unit and the representatives are very helpful, reliable people! Diamond provided great customer service!”
“I had a wonderful experience representative was very informative she went above and beyond to make sure we understood the sizes and what we couldn't couldn't fit oh my God she was wonderful I would recommend this location to anyone and everyone service was 100%. I wouldn't go anywhere else”
“The facility is clean, well-maintained, and easy to access, but what really stood out was the customer service. Alex went above and beyond to help us—he was friendly, professional, and patient while answering all our questions.”
“Carla at Extra Space Storage is wonderful! We have been using this storage location for years, and she has always provided us with extremely helpful and kind customer service that we greatly appreciate! Highly recommended!”
“Shama was wonderful and her customer service was excellent and she was amazing with tips and provided me with extra help with a personal issue. I recommend this location if you are looking”
9:30AM - 6PM
950 165th St, Hammond
Self Storage
“Crystal was so nice with my transfer to Extra Space storage. Facilities are clean and acceptable for anyone looking for a good space to store your belongings. Bathroom was Extra clean just in case you have to go. Was nice and climate controlled as stated I'm sure I will have a better experience here then I've had with Public Storage and I Storage.”
“Sabrina from Extra space storage helped me find the right size storage that was affordable. Really Appreciate her help and she a great communicator and people person.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“Joann was super helpful !! I was so lost coming in & i also ended up needing a bigger space. She helped everything go so smoothly ! Very professional, she needs a raise ASAP Lbs i really appreciate her”
“Rodney was very thorough and polite each visit. On my last visit l had the pleasure of meeting Stacy who was very inviting and will be on site when l move in. I look forward to doing business with Cube Storage.”
“Mrs. Kathy is very empathetic and a life saver. She was extremely helpful in my family’s time of need. She guided us every step of the way to ensure we were fully taken of. I would highly recommend this location to anyone looking for quality service and a good place to store there belongs! *****”
“Shronda and Tennille helped me beyond and above with the best customer service I've experienced in all of my years living here in Chicago. Don't hesitate to call or visit this location for the same or better service than I received. 10 star service.”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“Aida is amazing. Knows her storage units. I appreciate her and grateful that she was able to help us. I recommend 84th and South Chicago. Thank you Aida☺️☺️???”
“I have been a customer of this location for over 20 years. When it was sold and cubes mart took over they answered all my questions and addressed any concerns I might have. No need to go anywhere else. Thank you”
“Maurisha L.’s courtesy, professionalism, and going the extra mile to sort out an online rental issue really provided an exceptional customer service experience! My unit was ready as promised and even the ridiculously difficult to open lock packing was precut for easy access when I got to my unit! She thought of everything! ??”
“Sheila Foster is the representative who has been helping me. She is the consummate professional and her customer service skills etc is excellent. I like doing business with this company because of Sheila Foster. Thank you.”
“I had a fantastic experience with CubeSmart! From the moment I walked in, the customer service was outstanding friendly, professional, and incredibly helpful. The entire process was quick yet thorough, with everything clearly explained, making it completely stress-free.A special shoutout to Edward in the office he was amazing! I’ve had a unit here in the past, and he was just as helpful and friendly back then. This time around, I was hoping to run into him again, and I’m so glad I did. He consistently goes above and beyond and truly makes a difference.CubeSmart is lucky to have someone like Edward on their team. I’ll definitely be saying hello every time I stop by. Highly recommend this location to anyone looking for exceptional service and a smooth experience!”
“Ms nique is literally the reason I stay with this company, everything i look up they are charging new prices and I get upset.but nique the store manager is great at what she does. Update:Nique is still one of the best employees that they have,a manager calls me 5 mins ago to basically verbally tell me why I keep getting an increase on rent on a place of business that doesn’t need upgrades or anything done to specific unit and mentioned market rate and competitive pricing and I simply mentioned his competitors are charging me lesser for the same unit but he definitely didn’t offer to match it if that’s the excuse we are using to keep price gouging on a standstill place that needs nothing or justifys the comp of keep raising the rent on a unit I’ve kept for years….the storage game is becoming like the insurance game…my social media outlets reach close to 100,000 followers in total combined and I wonder which one can point me to a place that isn’t gonna keep almost doubling the price on a stand still product and keeps its rates locked in,I can work the system by simply moving out and renting another unit online but who has the time to keep moving”
“Well, what can I say Eric was a breath of fresh air, his customer service skills exceeded my expectations. He was knowledgeable, friendly, professional and he went over and beyond to make sure I was satisfied and was helped. I have never visited a storage unit before, he explained everything walked me through the process and gave me all my options. I appreciate him so much and what he did for a confused customer like me.
He is more than a five star employee but a 10 star employee. He is a rear gem and treasure please treasure him. God was using one of his best earth angels. It’s rear…have a wonderful day to you and your team.”
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“Amazing service! I called and had questions about a 5x5 storage locker and Alicia helped me with everything from start to finish. I came in and she showed me the space and offered if I needed a size up! She was super sweet and helpful through my whole process! Definitely will recommend to other family and truck drivers! Thank you so much!!”