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“Excellent service. My phone’s issue was diagnosed and resolved in less than forty five minutes. The owner was friendly as well. Will definitely come back if I ever have an issue with and would recommend it to others”
“Paul provided one of the best customer service experiences I’ve had at a cellphone store. He was knowledgeable, patient, and took the time to walk me through all my options when switching plans. He even found me a better price than what I was previously paying. I truly appreciate his professionalism and support. thank you again!”
10AM - 6PM
1825 Tower Dr, Glenview
Mobile Phones
“Had a great experience here, upgrading my old phone. Dave was a king! He helped me through the process and even stayed late past close, making sure my data got safely transferred over to the new phone. Definitely coming back here for any future purchases or upgrades!”
“friendly and fast customer service. Definitely recommend this location
Back after 2 years and once again they helped me upgrade my phone super fast.. Meghan was great thanks”
“Just had my iPhone screen replaced everybody was extremely nice, super fast service with a year warranty I got a Great deal and I also got free headphones a case and charging cord. I would recommend this place to everybody”
“Absolutely fast and amazing service. We went to Apple to get my ipad fixed, apple said $300 buy the new ipad instead. I wanted mine fixed because of the invaluable family photos. These guys got it done in like 30 min and reasonable price!”
“Brandon was extremely helpful and provided amazing customer service during my experience at the store today. We will be coming back to the store in the future because of his knowledge and help today.”
“This AT&T is amazing! They always have workers that are so helpful! Sofia and Amy are very knowledgeable and helpful every Time I come into the store!! 5 Stars Always!!!”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“I really enjoyed my experience at this AT&T location. Delcy’s customer service was spectacular. She was very knowledgeable about all of the phones, accessories, and service plans. She was also incredibly patient in answering my questions. She is an asset to this store and I highly recommend working with her. She cares about her clients and it shows!”
“I recently went to the Apple Store to help my mom trade on her phone. They were not equipped to help us, gave us misinformation about price of a phone through ATT, told us her phone plan had to change and would be more expensive - and took the screen protector off of the phone without our consent. We left and went to ATT and met with Benjamin. Wow!! He was amazing!! Gave my mother the exact information, support and service she needed to walk out the door with the perfect phone and even saved her money on her phone plan. Not only that, but he showed me how to optimize the camera on my 17 pro max. Terrific service!!!”
“Excellent Service at Metro by T-Mobile!
We had a great experience at Metro. Safi was fantastic — he knew exactly what we needed and is truly an expert in his field. He helped my family get the best plans and accessories with outstanding customer service throughout. The store is clean, modern, and well-organized, making it a great place to shop for phones and plans.
Highly recommended for anyone looking for expert guidance and a smooth, friendly experience!”
“It's a busy store and understaffed so be prepared. Went in today to get my 90 year old dad a new iPhone when his SE stopped charging. David was great. Very helpful. Very patient. We got the old iPhone charged and bought a new 17 and moved everything over. Big thanks again to David for taking the time and being amazing.”
10AM - 8PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“I was met with professionalism with regards to upgrades and opportunities to adjust my account. I purchased a watch, Rich was knowledgeable professional and enjoyable to work with. I will continue to do business at this AT&T and recommend the store to other users.”
“Ali
The most patient in helping my get my phone
back to order.
Verizon should be very happy with ALI
Excellent customer service
Fern Carlin”
“Valeria was highly helpful and lead me to switching company, the prices and the plan I was matched with were according to my comfort. Such great experience all staff were very professional alongside their service. :))”
“We husband and wife are senior citizens, this was our lucky day that Michael was our sales and service representative at AT&T store on Milwaukee avenue .
Mike helped us buying appropriate cell phone, he got us new phone numbers on our requests also he loaded all the necessary software, he educated us a lot about product and techniques.
He went extra miles in order help us getting us completely satisfied.
He is extremely knowledgeable and multitasker.
Thanks Michael.”
“We recently switched to this provider, and we couldn’t be happier with our decision. The entire process was smooth, efficient, and completely stress-free.
A special thank you to Paul for his outstanding professionalism, knowledge, and support throughout the process. He made everything easy to understand and was always ready to answer our questions. The entire team was friendly, professional, and a pleasure to work with.
We are very satisfied with the service we received and highly recommend this company to anyone looking for reliable and professional service.”
“Thank you to Brian at this store for expertly navigating me on the path of a new phone. He was patient, kind and resourceful. The other gentleman in the store was also very kind and helpful.”
“My experience with Jorge at AT&T in Nile’s was the best customer service I ever had at any other AT&T store. He was super respectable, super professional & definately super knowlegible about every issue I had with my phone.Jorge was awesome & amazing!!! Thank u Jorge for your perfect outstanding 5 star service!!!⭐️⭐️⭐️⭐️⭐️”
“Michaela was superb! She did a great job managing expectations of multiple customers at once, and staying cool with many technical setbacks. We are so appreciate of how quickly she helped us when it was our turn and how simple she made the process.”
“This is the best Verizon location in the area! I am truly impressed with the quality of service provided by the staff here. My experience of switching from another carrier to Verizon was quick and seamless; I left the store with a smile on my face.
Thank you to Izabella and Natalie for providing outstanding service and answering all my questions. Highly recommend this location if you're looking for quality service”
“⭐️⭐️⭐️⭐️⭐️
Hands down the best Metro by T-Mobile store in Wheeling and the surrounding area. Alan and Razi are absolute stars — they always go above and beyond to take care of their customers. Their professionalism and friendliness are the reason people keep coming back.”
“"Absolutely phenomenal service! I took my iPhone 14 Pro Max to cellular express after it stopped turning on, and I was blown away by the exceptional expertise and care. The team quickly diagnosed the issue and got to work on fixing it. Not only did they repair my phone, but they also went above and beyond to ensure it was in pristine condition. The communication was top-notch, and I was kept informed every step of the way.
My phone is now working like new again, and I couldn't be happier! The price was very reasonable, and the service was lightning-fast. I've already recommended [store/technician name] to friends and family, and I will continue to do so. If you need your iPhone fixed, look no further! 5 stars isn't enough - I'd give them 10 stars if I could!"”
“I went into this location looking to finance a phone . Jorge went above and beyond with his customer service. He is very personable and kind and he even remembered me from months ago when I went in with my husband to get his phone . Definitely recommend this location as they are very patient and informative . ! Thanks Jorge for helping me during those almost 3 hours . ☺”
“Last minute transaction for a new line for my kid. Did not the woman's name, visited 5:30pm on a Sunday. Was likely one of her last customers. She was thorough with what I wanted accomplished. Great store every time I've visited.”
“Quick and easy way to buy a phone with $0 down. The process was smooth, fast, and hassle-free. It helped me a lot, and the staff made everything simple to understand. I’m very happy with my experience and would definitely recommend it to anyone looking for an easy way to get a new phone.”
“This is the best place I know to fix any problem with your phones or tablets they always have a fair prices for this and a good service. They are really helpful I hope more people know this place because in the past I used to buy always my phone very expensive in the Phone companies and here maybe you find gentle used phones with a good and affordable prices and unlocked. This place give you a guaranty in some electronics for few months and in my case the electronics I got from here still all working well. ?% recommended and a way to save some money??
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“Michael made this one of the best customer experiences ever. Normally this process is arduous at best and a series of upsells that is all about increasing revenue and not helping the actual customer. This was not the case here.— Michael was all about the service and set up and customer needs. I was seriously considering leaving Verizon after 25 years because of the lack of attentiveness, lackluster customer service and increasing bills. The experience today gave me renewed hope that truly caring customer service isn’t dead just yet.”