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“We had an excellent experience. Danny was terrific. Knowledgeable, helpful, friendly. He helped me set my new phone up and patiently answered all my questions. When my husband is ready to upgrade, we will go back to Danny.”
“I dropped my phone (s23 ultra) and messed up the digital display (despite no cracked screen). I brought my phone in to the shop and within 5 minutes they were able to diagnose that it was a digital display issue. I left my phone with the team to repair and within 1.5-2 hours they had my phone back up and running as if there were no issues. Highly recommend the shop and their great team.”
“Cynthia was very helpful with purchasing new phone and transferring phone data. She was very patient and explained each step of the way. This was a very pleasant experience. Kuos.”
“Did a great job installing a new battery in my old iPhone. Dropped it off on my way out to do errands. Picked it up 45 minutes later on my way home. AND they gave me a new screen protector. Highly recommend.”
“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”
“I stopped in the store today with my elderly neighbor who was quite anxious about getting a new cellphone. Danny and Jonathan assisted him with remarkable patience and kindness. They got the job done as quickly as possible and wrote everything down for further reference. I couldn't feel more gratitude for their compassionate care.”
10AM - 6PM
1825 Tower Dr, Glenview
Mobile Phones
“This is my favorite Verizon location!! I drive 30 minutes to this store just to see Stephany! She is very knowledgeable and has helped upgrade the whole family. She made everything super easy and simple. We all now have new iPhone 15s and switched over to the 5G home internet and everything is working out great!! Thank you Stephany for your amazing service!”
“Great prices , great verierty of phones and the employes there are very tech savvy,so happy with my new Samsung phone I just wanted people know this place u can go to if want a great deal on a phone I definitely recommend this place”
“From the moment my wife and I came in we were greeted and helped out right away. We came in with the intent to open new phone lines and home internet. We are now happy AT&T customers. With the help of Alfredo we were able to get additional savings on top of the promotions they had going on. The process was smooth and efficient. We were on a time crunch because I had to be at work by a certain time and with Arturo covering everything from A-Z and we able to be in and out in less than an hour compared to other visits with other companies that make take more than an hour. Thank you so much for your help.Will be coming back! Great service!5/5Tuesday February 13th 2024”
“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”
“Outstanding customer service. They go above and beyond to help you with your phone service needs. Expert advice and very patient and knowledgeable. We had a very complex issue and they were able to resolve it quickly and professionally. My family and I have been coming here for years and they always do a great job.”
“Customer service is usually on point. Our in person retailer is very kind and professional. Only thing keeping us away from 5 stars is the price we pay feels expensive.”
“They stayed late after the store closed to make sure my 4 phones were setup and working correctly. Leron is the guy to goto, he was great. Straight forward and will tell you how it is bluntly. Kept us entertained and laughing while he was working. Will be going back here for his assistance with phone issue going forward”
“Angel went above and beyond with a complicated phone number porting from a hard line controlled by two different entities to a new cell phone, and finally a SIM card switch between two iphones. Patiently took me through the process, step by step, contacting the AT&T porting department, answering numerous questions, following up on his own to check progress, and facilitating the purchase of a new phone added to my service as well. Couldn't be happier with my experience.”
“Great experience! We came in to upgrade our plan and purchase two new phones with Frank and he’s the best. Very knowledgeable and attentive. Mauricio explained the process and was so helpful. Highly recommend this location!”
10AM - 7PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“The young man was knowledgeable, patient and explained everything to me. I was so grateful to have a store employee give me time and answer my questions about my options with ATT. When I called the 800 number, the person said he would call me back in 15 minutes. That was 36 hours ago. I will always go to the store for knowledgeable information.”
10AM - 7PM
5 Waukegan Rd, Glenview
Mobile Phones
“I have coming to this location for phone upgrades since the pandemic began and I switched to AT&T. I am very happy with the service ☺️ and attention to detail. Very knowledgeable team.”
“I went to Verizon because I hadn’t gotten any emails in 2 days! I tried for 2 days to figure it out but couldn’t. I was pretty upset about this when I walked in! This really nice guy asked how he could help and when I told him about not getting emails he said he had someone else with the same problem the other day. So he started trying all different things and even asked a co-worker to help. She was working on my phone and he was working on my iPad. After awhile he made some calls and even went on YouTube to try to figure out the problem! He kept apologizing and I told him it wasn’t his fault. After about 2 hours, whatever he did next worked! Over 3000 emails started downloading! He was determined to figure it out and he did! He was so kind and understanding! His name is Sabo Menkovic and I can’t thank him enough for fixing my problem and giving me the best customer service!!! Thanks again ? ???”
“I needed the screen repaired on my iPhone SE. Their price was inline with or cheaper than 2 other places near me. They were quite friendly, helpful on the phone and fixed my screen within 30 minutes.”
10:00 AM - 6:00 PM
Glenview
Mobile Phones
“A really fine, honest, trustworthy, and highly professional repair service! Prompt turnaround. We've utilized their services twice. When I thought my cellphone was kaput and not charging, it turned out it only needed an inexpensive cleaning. In the other instance, a phone was also not charging. They determined it was a bad charging cable and just needed a new one, which they didn't have in stock. We purchased inexpensively on eBay. Our experience was GREAT!”
“Lyman the manager is a great guy did his magic on my IPhone this afternoon which is fully functioning again. Highly recommend him for purchasing, setting up, and just a full review of your plans. Full service!Thanks Lyman”
“Amy the rep who helped me provided service exceeding my expectations. She helped me by reducing my bill and completing a claim form to get a replacement phone. Shop here in confidence!”
“We moved to the suburbs not too long ago, still getting acquainted with the local businesses of all sorts. Definitely prefer to help the local small businesses than cooperate. Called with questions earlier in the day, she answered with a professional kind voice and said swing by so they could assest the damage & what was needed. My phone was battled with a hard concrete brick fall... lol. Damages indeed!! Although we bought another phone through our provider.. transferring everything with a broken black screen would have been a cost and a pain!! The gentleman in charge went over what was needed thoroughly & patiently with my original phone. With people waiting too, as it seemed they had great business for a Sunday. In a very clean organized establishment, we took the offer of the reasonable cost and even so.. the fact it would be ready in a few hours, prior to close. Once they text us, we arrived.. still with customers patiently waiting. Which in my eyes means .. they know what they're doing and the locals are grateful. I double checked to make sure all was good.. they made sure before we walked out the door, all our questions were asked & that we were beyond satisfied! My phone was back to life.. no scratches & working as I originally had it, .. With a new phone case & screensaver as compilatory to all customer business! We have 3 teenage boys.. lol, tech help is always needed. As long as we live in this area.. They've made customers and promoters for life. Thanks again.. for sincere kind businesses!! ~Support local!!”
“Emily and David are amazing. Spending over 2 hours with me figuring out the best for my family to save money. It is so refreshing bc every penny counts in this economy. They are not willing to sell me the most just so they benefit. They are absolutely looking out for their customers. So glad I picked this location to come to!”
“I'm visiting from California and I have to say that Omar and Brian works extremely helpful and competent. I came in looking to switch my service from Verizon and they provided me with a great new plan and I walked out saving money and feeling great about the service! Highly recommend this location.”
“Very friendly ,helped me find the right case and glass for my phone ,and was even able to repair 2 of my older phones ,good prices will be recommending and coming back soon”
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“Great service - Highly recommend. Replaced my iPhone 7 screen in less than an hour. Good as new. Reasonably priced too. Be sure to book your appointment online before going.In the past I've had other shops replace my screen only to find out there's issues with the replacement (discoloration/spots in the display), but this was definitely not the case with CPR Cell Phone Repair of Highland Park.”