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“This place is awesome. I came all the way from Chicago for my daughter's old Samsung A52's broken screen & they did a great job. It only took 40mins. Her phone looks brand new. Well wroth the trip, I will do it anytime I have a technical issue. The service tech I had on 7/29/26 was very respectful and polite. The manager is the absolute best. Keep doing what you guys are doing. I hope they get all tech repair business.”
10AM - 6PM
1825 Tower Dr, Glenview
Mobile Phones
“Had a great experience here, upgrading my old phone. Dave was a king! He helped me through the process and even stayed late past close, making sure my data got safely transferred over to the new phone. Definitely coming back here for any future purchases or upgrades!”
“My godmother, who is grieving a significant loss in her life had to find somewhere to get a battery for her beloved partner’s old Apple phone. The info on it was vital and precious.
Mohammed at Cell Phone Authority on Dempster in Skokie, Il was such a help.
He had the battery in stock and although he was quite busy, he put everything aside to complete her request in a little over a half hour.
He was professional, kind and his services were very reasonably priced.
She gave him a five star rating and would recommend him for all your cell phone needs to anyone looking for a patient, efficient, and caring technician.”
“Paul provided one of the best customer service experiences I’ve had at a cellphone store. He was knowledgeable, patient, and took the time to walk me through all my options when switching plans. He even found me a better price than what I was previously paying. I truly appreciate his professionalism and support. thank you again!”
“10/10 service
Honest efficient and Absolutely model business. I went in needing my phone screen repaired (S25 ultra), they did an amazing job - quick turn around”
“If you go, Make sure to work with Megan!!!
I visited this location after having a frustrating experience at another Boost mbile store, and I’m really glad I did. Megan helped me, and from the moment I walked in, already dealing with a lost phone and a bad prior experience, she completely turned things around.
She was friendly, professional, and extremely helpful. Even though the deal I originally came in for wasnt available to me (which was definitely frustrating), Megan took the time to work with me and find the best option that fit my needs. At no point did I feel rushed or like she was just trying to make a sale, she genuinely cared about helping me.
That level of customer service really stood out. Ill definitely be comin back for any future needs and I highly recommend this location to anyone looking for honest, helpful support and someone who actually takes the time to answer your questions.”
“Was amazing service! Christian answered all our questions,addressed all our concerns. I did feel rushed even when other customers were waiting. This is our Go to store when we need Verizon services. Thank you!!!!”
“Maria and carlos are best to work with they help me get a phone and also very patient with all the questions I was asking looking forward to work with them again”
“Brandon was extremely helpful and provided amazing customer service during my experience at the store today. We will be coming back to the store in the future because of his knowledge and help today.”
10AM - 8PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“I was met with professionalism with regards to upgrades and opportunities to adjust my account. I purchased a watch, Rich was knowledgeable professional and enjoyable to work with. I will continue to do business at this AT&T and recommend the store to other users.”
“I really enjoyed my experience at this AT&T location. Delcy’s customer service was spectacular. She was very knowledgeable about all of the phones, accessories, and service plans. She was also incredibly patient in answering my questions. She is an asset to this store and I highly recommend working with her. She cares about her clients and it shows!”
“We recently switched to this provider, and we couldn’t be happier with our decision. The entire process was smooth, efficient, and completely stress-free.
A special thank you to Paul for his outstanding professionalism, knowledge, and support throughout the process. He made everything easy to understand and was always ready to answer our questions. The entire team was friendly, professional, and a pleasure to work with.
We are very satisfied with the service we received and highly recommend this company to anyone looking for reliable and professional service.”
“Thank you to Brian at this store for expertly navigating me on the path of a new phone. He was patient, kind and resourceful. The other gentleman in the store was also very kind and helpful.”
“Valeria was highly helpful and lead me to switching company, the prices and the plan I was matched with were according to my comfort. Such great experience all staff were very professional alongside their service. :))”
“My mom was at this location today and was being helped by Mohamed. He was very helpful and extremely patient with her. He spent over 2 hours with her and set up her new phone. She couldn't be happier with the experience. Thank you again!”
“Ali
The most patient in helping my get my phone
back to order.
Verizon should be very happy with ALI
Excellent customer service
Fern Carlin”
“This AT&T is amazing! They always have workers that are so helpful! Sofia and Amy are very knowledgeable and helpful every Time I come into the store!! 5 Stars Always!!!”
“I recently went to the Apple Store to help my mom trade on her phone. They were not equipped to help us, gave us misinformation about price of a phone through ATT, told us her phone plan had to change and would be more expensive - and took the screen protector off of the phone without our consent. We left and went to ATT and met with Benjamin. Wow!! He was amazing!! Gave my mother the exact information, support and service she needed to walk out the door with the perfect phone and even saved her money on her phone plan. Not only that, but he showed me how to optimize the camera on my 17 pro max. Terrific service!!!”
“We highly recommend Brayan and AT&T. We stopped in at the Harlem/Dempster location for issues with our internet and Brayan assisted us in resolving the issues. He was friendly, helpful and very knowledgeable. We highly recommend Brayan for any of your AT&T needs.”
“David is truly fantastic. Not only did he walked me through the steps of setting up the internet air (which is what I came to purchase), but he also offered and helped me save money on my wireless plan despite the known intricate process of adjusting account that will take a lot of his time. Definitely deserves a five star. Shout out to David!”
“I went into AT&T with my father to help get all his accounts updated and make sure he was getting the best priced plan. The service was quick and tailored to his exact needs. The staff was pleasant and very honest. It was a great experience”
“I would like to recognize Michaela Quarles for the outstanding help and support she provided me. Michaela was very knowledgeable, patient, and professional throughout the process. She took the time to make sure I understood everything and went above and beyond to help me when I needed it.
Her dedication and willingness to help made a big difference for me, and I truly appreciate the excellent customer service she provided. Michaela is a great representative of AT&T, and I’m very thankful for all of her assistance.”
“Came in to transfer 5 lines from ATT to Verizon last week. Marc helped me with the transition. He made it so easy and even came in on his day off to finish the transaction since we ran out of time the day before. Highly recommend that you look for him for your Verizon needs.”
“This is the best place I know to fix any problem with your phones or tablets they always have a fair prices for this and a good service. They are really helpful I hope more people know this place because in the past I used to buy always my phone very expensive in the Phone companies and here maybe you find gentle used phones with a good and affordable prices and unlocked. This place give you a guaranty in some electronics for few months and in my case the electronics I got from here still all working well. ?% recommended and a way to save some money??
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“Last minute transaction for a new line for my kid. Did not the woman's name, visited 5:30pm on a Sunday. Was likely one of her last customers. She was thorough with what I wanted accomplished. Great store every time I've visited.”
“Quick and easy way to buy a phone with $0 down. The process was smooth, fast, and hassle-free. It helped me a lot, and the staff made everything simple to understand. I’m very happy with my experience and would definitely recommend it to anyone looking for an easy way to get a new phone.”
“"Absolutely phenomenal service! I took my iPhone 14 Pro Max to cellular express after it stopped turning on, and I was blown away by the exceptional expertise and care. The team quickly diagnosed the issue and got to work on fixing it. Not only did they repair my phone, but they also went above and beyond to ensure it was in pristine condition. The communication was top-notch, and I was kept informed every step of the way.
My phone is now working like new again, and I couldn't be happier! The price was very reasonable, and the service was lightning-fast. I've already recommended [store/technician name] to friends and family, and I will continue to do so. If you need your iPhone fixed, look no further! 5 stars isn't enough - I'd give them 10 stars if I could!"”
10:00 AM - 6:00 PM
Glenview
Mobile Phones
“A really fine, honest, trustworthy, and highly professional repair service! Prompt turnaround. We've utilized their services twice. When I thought my cellphone was kaput and not charging, it turned out it only needed an inexpensive cleaning. In the other instance, a phone was also not charging. They determined it was a bad charging cable and just needed a new one, which they didn't have in stock. We purchased inexpensively on eBay. Our experience was GREAT!”
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“Michael made this one of the best customer experiences ever. Normally this process is arduous at best and a series of upsells that is all about increasing revenue and not helping the actual customer. This was not the case here.— Michael was all about the service and set up and customer needs. I was seriously considering leaving Verizon after 25 years because of the lack of attentiveness, lackluster customer service and increasing bills. The experience today gave me renewed hope that truly caring customer service isn’t dead just yet.”