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“Nycole was very knowledgeable, friendly, helpful, and well informed on rates.
We felt comfortable seeing all the security.
We are happy that we secured our unit here.”
“Rent at the Diversey location. Great experience. Roberto help me a lot to find the best storage to feet my need. Price is very nice compared to other storage companies”
“If you're looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it's all thanks to the incredible manager, Scott!From the moment you step foot into the facility, you're greeted with warmth and genuine care. Scott goes above and beyond to ensure that every customer feels not just like a client, but like a friend. His friendly demeanor and approachable nature make even the most stressful moving days a breeze.One of the things that truly sets Metro Storage apart is Scott's dedication to building relationships with his customers. It's not uncommon to see familiar faces popping in just to say hello, share a quick chat, or even bring Scott a cup of coffee! This sense of community and camaraderie is something you won't find at any other storage facility.Scott's passion for what he does shines through in every interaction. He's always ready with a smile, eager to assist with any questions or concerns you might have. Whether you're a first-time renter or a long-time customer, Scott treats everyone with the same level of respect and kindness.The facility itself is impeccably maintained, clean, and secure. Knowing that Scott is overseeing everything gives you peace of mind that your belongings are in good hands. Plus, the rates are competitive, making it a no-brainer choice for all your storage needs.If you're in the market for a self storage facility that feels like family, look no further than Metro Self Storage. And when you visit, be sure to say hello to Scott—you'll be greeted with a smile and a warm welcome every time. Trust me, you'll leave feeling like you've made a friend for life.”
“Mr. Lee is amazing! His customer service is impeccable! I rented with Safeguard in the past just at a different location. But he was so nice and took the time to walk me through the whole process and explained everything so there were no issues or surprises!I also enjoyed the swing music while signing my contract!☺️Thank you again Mr. Lee!”
“Anita was awesome! We came in to check out the rental space and she was super helpful. She did a great job explaining everything and knocking out the rental paperwork quickly. Highly recommend this location for your storage needs!”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Had a great experience today opening up a storage unit with Fernando Vasquez. He was super helpful in finding me the right size unit and I will highly recommend Life storage to anyone seeking storage.”
“Highly highly highly recommend Movetastic! Amazing to work with, fair pricing, and they handled everything beginning to end. Will definitely use again in the future.”
9:30AM - 6PM
1331 S 55th Ct, Cicero
Self Storage
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“I am a delivery driver had a delivery for a person in the facility he was a major help on contacting the person thanks Paul Kraneis for your help much appreciated”
“I went in today to get a storage unit. And the lady there I think her name was Leandra, was very nice and professional. I think I made a great choice choosing this place.”
9:30AM - 6PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
“The young lady in there, her name is Dil, she was very polite and courteous. Went in and out as a breeze and got my storage needs met! Excellent customer service, I would love to do future business with this company”
“Roxanne, the property manager, makes all the difference. It’s just an random storage place without her, makes you feel like you’re part of a friendly community.”
“Antonio was very professional showed us a unit and es able to accommodate prices and needs based on information given. Units look clean. The only thing I didn’t like is asking for reviews prior to signing a lease for unit. Great work and very professional”
“Great experience! Everything was smooth, effortlessly, and great! Came in and had an issue. Randy worked hard and effortlessly to get it done! Excellent customer service!”
9:30AM - 6PM
953 IL-83, Elmhurst
Self Storage
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“Im very pleased with the on site staff customer service was excellent I've been to other places in the past and none of them compare to this place ..highly recommend”
“Today got my new storage, store manager, LaShawn Mills was great explaining the process and showing me the storage options. Very professional and helpful. Thanks for your help, will be referring LifeStorage to family and friends.”
“This is the only location I will use when I need storage. Pricing is competitive. The drive-up experience is so easy and convenient. The staff there are wonderful to work with. Margie and Laura are so kind and extremely helpful. Thank you both so much!”
“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”
“I am very grateful for my experience with this storage facility. The manager Angie was very understanding and worked with keeping me updated on the steps I needed to take when I fell behind on my unit. She was very helpful . She was able to waive some fees and get an adjustment on my unit to help me get back on track with my payments. I highly recommend this facility and it feels good knowing that there are people like Angie that are for the customer. It is a great piece of mind knowing that they are willing to work with you and it means a lot with the importance and value of my personal belongings in my unit. Keep up the good work Angie.”
“This Elmhurst location is great. The facility itself is clean and well maintained. The staff is even better, BJ the manager is such a nice guy and extremely helpful. Five stars all around”
“Great place to go to is very easy and convenient. The staff is very friendly and welcoming. Amber was magnificent in showing me around and very through couldn't of asked for better service.”
“Came inside to ask some pricing questions ended up getting a 10×10 unit ...Very competitive pricing and Clean units ..Angie answered All my questions completely..Thank you and I look forward to doing business with her and Antonio..”
“Jeanine was very helpful. Jeanine Assisted in locating the unit and also helped with a small problem that arose. Jeanine helped me get acclimated to the operations of the facility. The storage facility is very clean, secure and plenty of lighting. Happy to be able to secure my belongings in peace.”
9:30AM - 6PM
7131 W 60th St, Chicago
Self Storage
“I was recently a walk-in customer who stopped in the 60th St. off Harlem Ave, Chicago facility to look at a 5x10 unit,
Jacqueline the Asst. Store Mgr. was super friendly and very thorough from asking questions to help in showing us a few different size units, including through out the rental process of the storage unit. This facility is a very nice and clean storage facility, I would definitely recommend this facility.”
“Sandra is the best employee metro has! She made it very easy to know what storage unit I needed . She was very polite , patient, and helpful. She was very understanding and helped me save time and money! 10/10 service would recommend anybody looking for a storage space.”
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“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”