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“Mila was great! She showed me different storage units which helped me decide on the best size for my items. The customer lobby is spotless and overall the facility is very clean. Highly recommend this location for storage needs.”
“I had work done in my garage and porch and needed storage while the work was completed. The storage pod was delivered on time but the work on the porch was delayed several times resulting in the pickup of the pod being delayed twice. I had to reschedule the pick up twice. Dave at Mobile Storage Solutions was easy to work with and the pickup of the pod also went smoothly.
The pod was in great condition and I would use them again when the need for a storage pod arises.”
“Cathy and her team did an outstanding job for me. I moved out of one of my units and they could not have been more helpful. I have another unit and I know it is under great care.”
“We’ve been very happy with our experience at this storage facility. The location is convenient, the rates are reasonable, and it has been a great solution for our storage needs.
Whenever we’ve had a question or needed assistance, Wendy and Jessica have been wonderful to work with. They are always friendly, professional, and quick to help, making everything simple and stress-free.
We would absolutely recommend this facility to anyone looking for a convenient location, fair pricing, and outstanding customer service!”
“The lady working there was a great help and assisted us with everything we needed no complaints, the facility was clean and smelled good looking forward too keeping this unit for a while here”
“Staff is excellent and the cages are very clean - but you don’t want to store anything upholstered or paper - the humidity is SO high and the concrete floor doesn’t help. We had to move locations to save our furniture. Disappointed that they call it climate controlled - moving belongings twice is a pain! Hopefully they’ll add AC.”
“Excellent service and advice from, Wendy, the front desk person. She was great helping with everything I needed to know about the entire process, from online rental to walking me through the ins and outs of accessing my unit and using my app!”
“Me and my fiance needed a storage unit and Sonrita helped and explained everything with no problem. very nice lady and always asked if we need anything just call.”
“Can always depend on StorageMart being clean and well looked after. Sammy was the most helpful this morning, and can depend on getting the best service from him and the rest of the staff.”
“I've been very happy with Metro Storage. Clean, safe, well maintained, nice amenities like the indoor dock, and the friendliest service from Kim the manager.”
“I have been a customer at the Bannockburn Storage Mart facility for 9 years. When the previous Manager retired, I was concerned that the level of quality and customer service would decline. Instead, management brought in a person of exceptional intelligence and dedication, Nancy, who has continued to provide the level of customer service and professionalism I grew to expect at this location. Nancy was especially helpful recently when we were considering downsizing our unit. Knowing that ownership cares about putting an outstanding person like Nancy in as manager keeps me wanting to remain a customer.”
“Mary & James were friendly, informed & helpful as we evaluated which storage locker would best serve our needs. James accompanied us to each of the lockers & demonstrated how the closing & locking mechanisms worked & also demonstrated how to access the secure portions of the building. Mary clearly understood our goals as she guided our decision making process & setup our account. We appreciated their assistance.”
“Amazing! They were extremely professional, helpful, friendly and efficient. Everyone from the guys working, assessing, unloading and unpacking to the friendly office staff. We had a very complicated moving situation and they were very helpful and went above and beyond. Highly recommend using them!”
“Julie was incredibly helpful throughout the entire process. She went above and beyond to help get our storage matter resolved quickly and made everything easy to coordinate. Her responsiveness, professionalism, and willingness to assist were truly appreciated. Excellent customer service—thank you, Julie, for all your help!”
“Jordan the area manager found the right Extra space facility for me in my area , Jennifer the asst Manager on site was excellent I was originally going with a smaller unit but Jennifer helped me find a bigger unit in a better location to store my vehicle which I very much appreciated!”
“Warm welcome and informative. The process was quick and easy and the storage is plenty of room! The staff went above and beyond to ensure I was happy with the price and space.”
“Move in and out was easy. Larry Kane was helpful verifying check out (remotely) when I returned home from Illinois.
Getting hold of an actual person on the phone was not easy, as you are directed to general iStorage phone number and often get disconnected if you are not quick in responding to their customer service robot!”
“Honestly best place to park if your in great lakes/ north chicago. It’s safe, easy to use, amazing quality. The owners are so understanding and nice, i loved parking here!”
“We had a great experience! Mr. Bill is very kind, patient, and attentive. He offered us reasonable prices and the best prices compared to other places around. We highly recommend him!”
“I recently had an extraordinary experience with this location, Ms. Kari was very helpful showing me where my unit was at, cleaned it almost right before I got a chance to move in. They use a very interesting combination of Fabuloso to ensure the storage facility stays smelling great and maintaining an extremely high level of cleanliness. Besides that I also got to meet Ms. Berly who very enthusiastically waved hello to me while I was getting a couple tools from my unit, she also came out to introduce herself and even helped me with a couple of things. Overall it was a very rare experience for a storage facility to have such high levels of client interaction and amazing client experience.”
“Tamika was very nice and knowledgeable about the job and everything public storage had to offer from packing tape to floor layout! Look forward to seeing her agian!”
“I walked into the front desk asking for Jessica.l hadn't met her before, but because she has so many great reviews on the website I wanted the same. She didn't disappoint. She offered suggestions, no pressure. Got the perfect lease for my storage needs. Great job!”
“I had an amazing experience with Public Storage. The facility is extremely clean, safe, and well-organized. The staff is incredibly friendly, knowledgeable, and truly cares about customers. The whole process — from move-in to access — was smooth and hassle-free. I felt confident leaving my belongings here. Highly recommend to anyone looking for reliable storage!”
“We’re removing junk on-site and have had nothing but a great experience working with Andrew at this iStorage location. He’s professional, responsive, and made the process smooth for us. The facility is clean and well managed. Highly recommend!”
“I’ve been using Highway 41 Self Storage for many years, and I can confidently say they deserve every bit of a five-star review. From day one, the experience has been seamless, professional, and reliable.
The facility is always clean, well-maintained, and secure, which gives me complete peace of mind knowing my belongings are safe. The Andy, Charles and Brandi are consistently friendly, helpful, and responsive, whether I’ve had a question, needed assistance, or made changes to my unit, they’ve handled everything with efficiency and care.
It’s rare to find a business that maintains such a high standard over the years, but Highway 41 Self Storage truly does. I highly recommend them to anyone looking for dependable, trustworthy storage solutions.”
“customer service was great. it was a breeze to sign up for the unit. Pam gave me a quick tour of the unit just to make sure it would work for me. great service! love the app. thank you!”
“We had a really good experience working with Chris and Adam! I appreciated the customer service we received. We are happy to use Public Storage in Deerfield going forward.”
“I’M Storage has a great location! It’s a gated and secure clean property. Mike is very accommodating and prices are very competitive. I highly recommend I’M Storage!”
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“Worked with Kristen and she was amazing! She responded to my text in a timely matter and she answers all of my questions. She took me on a tour and let me know of all the available units. Highly recommend working with Kristen.”