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“I am leaving five stars for Tammy, who works the front desk at CubeSmart. She provides excellent customer service! She is so patient and kind with everyone. I witnessed her handle a customer before me and he was provided the same superior customer service that I received after him. Kudos to Tammy.”
“Me and my fiance needed a storage unit and Sonrita helped and explained everything with no problem. very nice lady and always asked if we need anything just call.”
“Worked with Kristen and she was amazing! She responded to my text in a timely matter and she answers all of my questions. She took me on a tour and let me know of all the available units. Highly recommend working with Kristen.”
“This Mundelein storage facility is well lit, clean, solid brick, and easy for me to access but the main reason I rent here is Sammy. He is knowledgeable and attentive, and his upbeat personality turns StorageMart into a pleasant place to visit. Outstanding service is rare these days so it’s good to know I can count on Sammy.”
“Amazing! They were extremely professional, helpful, friendly and efficient. Everyone from the guys working, assessing, unloading and unpacking to the friendly office staff. We had a very complicated moving situation and they were very helpful and went above and beyond. Highly recommend using them!”
“Cathy and her team did an outstanding job for me. I moved out of one of my units and they could not have been more helpful. I have another unit and I know it is under great care.”
“I recently had an extraordinary experience with this location, Ms. Kari was very helpful showing me where my unit was at, cleaned it almost right before I got a chance to move in. They use a very interesting combination of Fabuloso to ensure the storage facility stays smelling great and maintaining an extremely high level of cleanliness. Besides that I also got to meet Ms. Berly who very enthusiastically waved hello to me while I was getting a couple tools from my unit, she also came out to introduce herself and even helped me with a couple of things. Overall it was a very rare experience for a storage facility to have such high levels of client interaction and amazing client experience.”
“The lady working there was a great help and assisted us with everything we needed no complaints, the facility was clean and smelled good looking forward too keeping this unit for a while here”
“Kyle was a tremendous help for me as I lost the keys to my lock. In minutes I was in. I was so stressed over this, but he made it so simple. Best decision I made was coming here.”
“We used Extra Space Storage on 1255 Townline Rd. Mundelein, to store belongings for our daughter and son-in-law, who are moving from Ohio.
Chris was SO helpful to us. Not only did he help us decide what size storage to get, he personally walked us over and showed us everything. I had been calling him several times and he was always kind, patient and friendly.
When we had to get the bigger storage because we needed the space, he drove us over to the new unit and showed us everything. I have never met anyone as personable Chris, who goes out of his way to help people.
The building itself is secure and clean. The security cameras are a plus. We rented a well-lit, indoor climate-controlled unit that you can just drive up to. It’s a piece of cake!”
“Heather was great! I lost the key to my lock and she helped me cut it and buy a new one to secure. Very resourceful and efficient
Heather was extremely helpful, especially, with me being a senior citizen. Thank you..”
“Michael was very friendly and helpful with the process of obtaining a storage space! Should you need a place to store your belongings, I highly recommend coming here!”
9:30AM - 6PM
13000 Rockland Rd, Lake Bluff
Self Storage
“Great experience! Mila helped me and my brother get our stuff in the place, showed us the sizes well, and helped us get the best deal on the unit! Would definitely recommend”
9:30AM - 6PM
2021 Waukegan Rd, Deerfield
Self Storage
“Very nice man! He helped me find my storage unit quickly and efficiently and gave me a clear run down of the layout of the unit! Overall he made my time here very easy!”
“Kyle was awesome! He helped me through the entire process of getting my storage within 10min! Customer Service 10/10!!! My unit was available right away! Kyle also let me know about current promotions and what units were available.”
“I walked into the front desk asking for Jessica.l hadn't met her before, but because she has so many great reviews on the website I wanted the same. She didn't disappoint. She offered suggestions, no pressure. Got the perfect lease for my storage needs. Great job!”
“Ericka was very happy and friendly. She was very helpful on showing me everything step by step. Great job!!! 😃 Will recommend Cubic Smart Self Storage. Great prices also.
Awesome Customer service, Keep up the great work 👍😃”
“Jordan the area manager found the right Extra space facility for me in my area , Jennifer the asst Manager on site was excellent I was originally going with a smaller unit but Jennifer helped me find a bigger unit in a better location to store my vehicle which I very much appreciated!”
“Great experience at Extra Space Storage. Kevin was very professional, friendly, and helpful throughout the whole process. He explained everything clearly, answered all my questions, and made renting the storage unit quick and easy. Customer service like this is hard to find these days. Highly recommend this location!”
“customer service was great. it was a breeze to sign up for the unit. Pam gave me a quick tour of the unit just to make sure it would work for me. great service! love the app. thank you!”
“I’ve been using Highway 41 Self Storage for many years, and I can confidently say they deserve every bit of a five-star review. From day one, the experience has been seamless, professional, and reliable.
The facility is always clean, well-maintained, and secure, which gives me complete peace of mind knowing my belongings are safe. The Andy, Charles and Brandi are consistently friendly, helpful, and responsive, whether I’ve had a question, needed assistance, or made changes to my unit, they’ve handled everything with efficiency and care.
It’s rare to find a business that maintains such a high standard over the years, but Highway 41 Self Storage truly does. I highly recommend them to anyone looking for dependable, trustworthy storage solutions.”
“I had an amazing experience with Public Storage. The facility is extremely clean, safe, and well-organized. The staff is incredibly friendly, knowledgeable, and truly cares about customers. The whole process — from move-in to access — was smooth and hassle-free. I felt confident leaving my belongings here. Highly recommend to anyone looking for reliable storage!”
“(Apologies in advance for any misspelled names)
I want to take a moment to recognize D’kwon and Sebail at the Waukegan U-Haul location for providing an exceptional level of customer service throughout my rental experience.
My reservation changed several times due to circumstances on my end, which could have easily made an already stressful situation much more difficult. Instead, D’kwon and Sebail met every change with patience, professionalism, flexibility, and genuine care. At every turn, they adjusted my reservation, helped me navigate what was needed, and remained focused on making sure my experience was as smooth and stress-free as possible.
What impressed me most was that I never felt like an inconvenience. Even as my needs changed, they continued to be accommodating and solution-oriented. They didn’t simply process a transaction—they paid attention, listened, adapted, and made sure I was taken care of. That level of service makes an enormous difference when a customer is managing the many moving pieces and unexpected changes that can come with a move.
D’kwon and Sebail truly went above and beyond the call of duty. Their commitment to customer care reflects extremely well on the Waukegan U-Haul location and on U-Haul as a company. Employees who consistently demonstrate this kind of patience, professionalism, and dedication deserve to be recognized by their leadership.
To anyone considering this location: you can feel confident knowing there are people here who genuinely care about getting things right for their customers.
And to D’kwon and Sebail: thank you. Your kindness, patience, flexibility, and professionalism did not go unnoticed or unappreciated. You turned what could have been a very stressful rental experience into an excellent one, and I am sincerely grateful for the care you provided.
Five stars without hesitation”
“The ladies in the office are amazingly down to earth!
I'd like to mention BARBARA for being an angel, not only does she do a great job of being a representative she goes out of her job duties to help.
For some reason my day is amazing. The car seemed it would darken my day by not starting for some odd reason.
Miss BARBARA came to the rescue and helped with giving my car a charge to start it!
Not any body does this with busy schedule days. She put on a smile and the help was sincere. These are the kind of business friends i appreciate.
CUBE SMART, shes a great help to the business.”
“I want to take the time to thank Priscilla for helping me on my storage unit. Very precise, accommodating and explained everything. Thank you for making everything so smoothly and with EXCELLENT customer service. 100% recommend.”
“I’M Storage has a great location! It’s a gated and secure clean property. Mike is very accommodating and prices are very competitive. I highly recommend I’M Storage!”
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“Honestly best place to park if your in great lakes/ north chicago. It’s safe, easy to use, amazing quality. The owners are so understanding and nice, i loved parking here!”