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“John and Chris came out for a service call today on fireplace that NW had previously installed. Fortunately it was an easy fix. Both guys were on time, polite and knowledgeable. Thank you!”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“Great customer service from Dan! We were able to schedule delivery for the same week. The delivery service was right on time and very efficient with the set up of both recliners.”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“Cristian the design supervisor was very helpful, patient, and super knowledgeable with helping us pick out products for our bathroom! Highly recommend this location!!”
“Used a groupon for the pyramid-making class. It was fun, interesting, and just hands-on enough to feel like what you created was truly yours. I highly recommend using the groupon to try it and I will definitely be returning for future classes.”
“I had a great experience at the Sleep Number store. Mia was a wonderful sales consultant walking me through the process of the purchase and demonstration of the bed. My mom will love her bed when it is delivered. Thanks so much, Mia.”
“The staff at the Sleep Number store in Schaumburg were very friendly, helpful, knowledgeable, and thorough. I really enjoyed working with Mary D. and I look forward to getting my new bed. :)”
“I had purchased some autographed photos years ago that I had professionally framed. Recently, I decided to sell them, and a collector desired the photos but without the frames.
I didn't want to extricate the photos myself due to their rarity, so I decided to have them removed professionally.
After contacting a number of framing shops by phone, I happened across The Great Frame Up in Niles and spoke with an extraordinary associate named Michael. I told him what I intended to do and sent him photos of the framed autographs. He informed me that they could, indeed, remove the photos.
I walked into the shop and was immediately greeted by both Michael and Maria --- another spectacular employee. Sandy, the owner, also greeted me warmly, and I showed her the framed pieces. She informed me that she could definitely take care of this within the hour. I had other things to do, so I told her I would come back later that day. It worked out perfectly! Really loved Sandy --- she definitely knows her stuff and was just terrific!
When I returned, Sandy was gone for the evening, but Michael and Maria were there. My friend was conversing with Michael, and Maria showed me the photos which were removed expertly. I was delighted! Both Michael and Maria were an absolute joy, and I felt like I was a guest in their home.
Understandably, my situation was rather unusual, but the professional skill necessary to remove the photos was handled with surgical precision and great care.
The extraordinary talent and magnificent customer service provided by Sandy, Michael and Maria at the Niles location set the bar for framing companies. I have had many photos framed over the years from other companies, but this particular Niles shop is far superior to all the others I have been to. Bravo to them!
The store itself is stunningly beautiful. It looks like a professional art gallery, and one of the gorgeous works displayed was actually done by Michael which I think is a brilliant concept! This really shows the framing and artistic virtuosity of the staff to a spectacular level.
I highly recommend the Niles Great Frame Up for everything frame-related. Your photos and art will be given the greatest respect and attention by a staff who really make a difference.”
11AM - 5AM
800 US-45, Mundelein
Home Decor
“Great custom cabinet with concrete countertop and beautiful floating wood shelves to match. Kyle also created a double sided barn door solution to create privacy within our home. Creative, responsive, reliable and good quality.”
9AM - 4:30PM
1946 Lehigh Ave, Glenview
Home Decor
“Jenny & Kevin were a delight to work with and they helped us with the design and made sure we got the award on time. They had very nice pieces to choose from and we would definitely recommend and use them again in the future.”
“Reclaimed Artisans is a gem of a business. Can't say enough good things. Eric and co. do a great job of finding sellers with a great selection of furniture and home items. Always find something great and my house is filled with items from RCA. Love finding excuses to keep going back even though I don't always need something. Love that there is a good mix of antique originals and rehabbed items. The perfect place to shop for unique gifts and for my home built in 1915. If you get lucky and go when a seller is working on their section, you can get some deals too.”
“I had a last-minute need for flowers to be sent, and Edwards was able to fill my order with just 24 hours' notice. The online ordering was easy, and I ordered the Designer's Choice, which essentially allows them to create a gift with the available flowers on hand. This can be a gamble, but I also wanted to be realistic since I was asking for help in a very short time frame.
The arrangement arrived as hoped, and I think it is beautiful! There is an obvious designer's good eye in the finished product, and I was pleased with my purchase.
The other part of this order I appreciated was the communication. I ordered easily online, got an acknowledgement for the order, and then also a notice (can't remember if it was email or text) letting me know when the delivery was made. I was very pleased with this service and will remember Edwards for my future floral needs.”
10AM - 8PM
555 E Townline Rd, Vernon Hills
Home Decor
“Mohamed provided exceptional service. After visiting three furniture stores with unsatisfactory customer service, we chose Bob's as our final destination. Thanks to Mohamed's excellent assistance, we successfully located and purchased the items we desired.”
“I really wish that all of the transactions I did for my home were this enjoyable, especially during the pandemic where companies are having a very hard time with inventory and delivery dates.The outdoor products are fabrics are lovely and unique.The entire staff was super friendly and so accommodating. Kristen and Mark were top professionals and delightful to deal with. We will be back to see them in the future!”
“Bill provided an incredible experience at Apple Frame Studio. He framed a picture in such a short turnaround. Will absolutely only go to The Apple Frame Studio for framing needs.”
“I had been searching for a dresser like this for a long time, so when I finally came across this one, I knew it was the perfect fit. The quality and style are exactly what I was looking for, and it looks great in my space.
Qais made the entire buying process incredibly smooth, from purchase to delivery, everything was easy and stress-free. I’m excited to continue furnishing my home and will definitely be returning to this location in the future. Highly recommend!”
“Super cool stuff! Great for gifts and unique home finds. The young lady working there is super knowledgable, helpful, and patient. The buyer/owner needs to be commended for some great, unique finds. A bit pricey, but considering the high rent district, I get it.”
“I just love Upscale so much! The sections are organized so you can find items based on what you're looking for- from clothing to kitchenware to furniture and lighting. I love their mission, and they have half off sales relatively frequently. The inventory changes and I find new treasures every time I go! Especially recommend to anyone looking for interesting furnishings.”
“This whimsical store is an absolute delight! From the moment we walked in, my preteen daughter was captivated, exclaiming she wanted to own 'the whole shop!' It's a place where you can happily lose yourself for hours, as every shelf and display is brimming with character and holds a charming new discovery. The local jazz band Quintessence was playing this particular night which was an extra treat :)”
“I love visiting this Garden Center! I don't live in the area, but when I visit, Pasquesi's is on my list. The plants and shrubs are excellently taken care of. It's a wonderful place to find a gift for my pet sitters. The products they sell are top notch. Definitely add Pasquesi's to your shopping list!”
“I have been online shopping with Marco at Artistica Italian Gallery - Deruta of Italy for a few years now and always come back happy as ever. His professionalism and his exceptional customer service in conjunction with the masterfully crafted ceramic pieces in store always draws me back to buy more. Thank you always for the suburb experience. "Grazie" as he would say it!!”
“Its my personal happy place. Excellent staff that are incredibly wonderful, helpful and knowledgeable. Chic, stylish, and ready to take home make this my favorite go to place when decorating. Pretend you are in Paris at the flea market and head over!”
“Britt Carter is a wonderful place to shop! We have worked with Shaun to redo our family room and living room- he is knowledgeable, personable and wonderful to work with”
9:30AM - 9:30PM
3000 W Illinois-60, Mundelein
Home Decor
“Update:They have changes the store layout a little. Seems they have moved clearance to the front. Not liking the selection.. may have missed what i wanted as there were not full sets of plates..Still on the lookout for those elusive golden franchise's. Love to visit ans see wht they are trying to hide each day.”
“Beautiful store with great affordable finds, even better when discounted or on clearance. Smells amazing as you walk in and throughout the store as you shop. Friendly, welcoming staff happy to assist you find what you're looking for.”
“Always a great experience. Great selection of awesome stuff you don't see everywhere. All of the employees/owners are always very helpful and will go out of their way to help!!! My go to, especially for hostess and birthday gifts. Their Christmas items are so cool and always so beautifully decorated!!!!”
“Exceptional service and great customer experience. Michael was so helpful and treated me so kindly. After a day to think things over I went back and met Taylor the showroom manager and the fun continues! Her knowledge and hospitality along with Michael I ordered a new mattress, sofa and recliner. So happy and cannot wait for delivery!”
“Had an excellent experience with the staff in the Vernon Hills store over two visits. They were open and transparent when we had questions and seemed to want us to get the most sleep and financial value from our purchase. Our mattress (P6) won’t be delivered for a while but we look forward to the rest once it’s setup.”
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“I have been ordering from *** since the 80's when they were **** The stuff they show in their catalogs is spot on. I have placed hundreds of orders since the 80's and have NEVER been disappointed. I truly love love love this company and the operators are ALWAYS super nice.”