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“I have hated all of my Chicago’s post office experience (21 years here) but Toni makes this location different! She is kind, polite and efficient; treats all clients with care and attention! Thank you Toni!!”
“This is my favorite post office. Every time I come in, the staff is friendly and always willing to help. Craig, in particular, is great—always kind, professional, and a pleasure to chat with. He treats everyone with the same respect and warmth, no matter their age. It’s always a good experience here!”
“Lovely lady that works here is great. Downside is, it's a single employee location. No, for real, a government facility with one person. If she's out sick, the place is closed without notice. She takes a late afternoon lunch, handwritten sign in Spanish (only???) so I'm not sure when she starts lunch and if her target return time is 3:30 or what. Would be nice if she posted a regularly closed lunch time so we don't waste our time coming here only to find the place closed. I still choose to go to this location over my local pit of misery post office (California Ave), it's worth the no 40 minute wait and service with a smile, when it's open...”
“I’m surprised by all the negative reviews. I am always treated with nothing but kindness when I visit this location. The postal workers are so friendly and helpful. Love this post office!”
“I’ve always enjoyed prompt and good customer service at this location.
The only reason I give four stars is because they need to clean up and organise their walk-in customer area regularly .”
“I have a suggestion . I am at Skokie post office almost every morning , it would be nice if they would have coffee , even a coffee vending machine .
Otherwise great service , nice helpful employees .”
“Probably the best post office in the United States. There's only two postal clerk windows and PO boxes. No route carriers. PO personnel are expertly trained.”
“Very courteous staff- today, I had to send a certified letter and needed to fill out some forms. But I had gone to the eye doctor just before, my eyes were dilated and could not write at all. The very polite employee filled out all forms for me with a big smile. Excellent service ! Thank you so much.”
“I love this post office is amazing. I always come on Saturday mornings and the representatives always has a smile on their face and the line moves fast. I come here from the south side because of the service.”
“Walked in there 10 mins before closing time the lady at the front desk still took me in and helped me step by step.
She worked after hours to make sure I got done what needed to be done. Very friendly and professional lady, very patient with me and explained the process to me, will definitely go back to this place if I need services! Thank you!”
“A wonderful post office superbly operated by Naomi. Exceptionally kind, gracious and a credit to the postal service. Naomi, is exactly the sort of operator everyone should aspire to be and one USPS should treasure. She makes the experience hands down the best experience in the Chicagoland area. Her, and Victor are both wonderful, and I'm grateful for all their support no matter the complexity of the postal problem you have!”
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
“Out of the seven post offices near my house that I visited, this location by far has the most polite employees.
It’s located just minutes off of I-290.
You can find a few free parking spots in front of the building otherwise. Also, there is a parking lot on the other side of the street that can fit more people.
This post office was pretty clean as well.
When I visited, there was only one other person in line.”
“By far, this is the most helpful, friendly, and well organized post office I have ever lived near. They routinely go out of their way to help you mail a package (even when you don't have the right tape or box), choose the correct shipping class and even will run out to the truck to retrieve your mother in law's Easter package because Yours Truly forgot to put her room # on the address. It is a jewel of a post office and I hope it stays open for a long long time.”
“Thank you very much for all help and explanations to Mika! She is very nice and very helpful ??? She really cares about customers! She is that type of person that is very valuable for company!”
“While headed to the Green Bay Trail for a run, I found this United States Postal Service (Glencoe Post Office) to be the closest near the trail while enroute. At the time, I had an eBay shipment that needed to be shipped out. I took a liking to its cute building which sat in a classy looking area nearby Glencoe Village Hall right in the heart of Glencoe! Via Village Ct, I was able to veer quickly into a parking spot rather than entering off of Hazel Ave. Along with its cute building exterior, the inside environment gave off a very positive vibe rather than a negative one. As I waited to be seen, I adored the postal clerks' interaction with a customer ahead of me, who had a young daughter. The interaction appeared so genuine which put a smile on my face immediately while in line and as I moved towards the counter to be helped. As someone who visits post offices regularly whether it be for Poshmark or eBay shipments, the postal clerk presented one of the friendliest vibes I have ever encountered at any post office location.After giving the clerk my package, he questioned me if it had anything liquid or hazardous inside then explained to me the shipment options for my package which I always choose the cheapest, hehe. As a Poshmark Ambassador on Poshmark, and someone with a 100% positive feedback rating on eBay as long as the package gets to my buyer I am always satisfied. I was on my way in minutes. I am terrible at doing the surveys pertaining to my visits at post offices, but best believe I always share some sort of a review. Being that I had a great experience, I would gladly utilize this United States Postal Service (Glencoe Post Office) again when in the area. ~ Embrace the journey. ~Thomas G”
“This place is a real gem with a lots of unique items. Jim is absolutely professional, knowledgeable and honest person. I received the top highest price. Awesome day, happy day! Highly recommend it !”
“I recently experienced an issue with some of my mail and contacted my local Post Office. Since then, I’ve been contacted by multiple team members who have been incredibly helpful and genuinely committed to finding a solution. Everyone I spoke with was friendly, professional, and extremely supportive. This level of service has always been my experience when visiting this Post Office. It’s truly nice to know there is such a dedicated and caring group of people working there.”
“5 star service. This is the best post office in the area. I frequent here Mon-Sat. Knowledgeable and friendly staff, always happy to help with a smile. Even under pressure, they're efficient with moving the lines when it gets busy, and most times I can get in and out quickly without any hassle. Most importantly, I get a smile and a thank you for stopping in. I always feel welcome to return again and again.”
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“Jerry was amazing! He did a fantastic job taking our baby’s passport picture (got it on the first shot), and took care of the paperwork nice and easy. Super helpful and professional!”
“One of the staff stayed out during the start of her lunch break to help me cancel a package I had dropped in the drop box earlier that day. She had no obligation to help me but chose to anyways, incredibly incredibly nice and made my day.”
“John was awesome! Got my passport taken care of here today and he was an absolute joy to work with on this cold day. Very grateful we’re lucky enough to have him working at our local post office”
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
“Dee is the absolute best! She has helped me countless times with shipping for my small business. Her advice on how to pack and ship my wares has saved me tons on money! LOVE. LOVE. LOVE HER!”
“I ship a lot of packages (about 10 a month) and I always have a pleasant experience at this post office. In fact, I travel out of my way on the bus to get here (my closest USPS is in Uptown on Broadway, iykyk lol). The staff here is patient, kind, and competent, and provides excellent service consistently (in my experience). Since this is not my neighborhood, I don't have experience with mail delivery issues or anything like that, but I do know that mailing packages here is a PLEASURE compared to some other locations, with a much higher level of friendliness, successful package processing, and also shorter lines.”
“I see a lot of bad reviews but I've been here probably about 10 times and generally don't really have any issues. And definitely not any issues that would not happen at any other post office I've been to. Yeah the workers might not have a fake customer service Smile on 24/7 but don't really expect it, they help with the transaction and then we're done”
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“I came to the Lynnwood location to drop off bulk mail, something I’ve been doing for many years at various locations. I know the routine and what’s required at each one. However, a newer person in the back seemed determined to do things differently. They told me I needed to pay for something that was already paid and directed me to another area for help—where the staff had no idea what was going on.
Thankfully, I was eventually able to find a supervisor who, along with another supervisor, quickly understood the situation and handled it perfectly. Meanwhile, the original person who sent me on this wild goose chase stood by, telling others I was doing it wrong.
Let’s be clear—I’ve been handling bulk mail professionally for a long time. Nothing significant has changed with this process in all these years. Some people just need to come down off their high horse and stop acting like they’re reinventing the wheel just because they’re newer at this location I am guessing. Or they have been there a long time, and it is just crabby, at everybody. Even at their supervisors.
I always say enjoy life.
AND IF YOU DON'T LIKE YOUR JOB, JUST QUIT.”