Verizon's Lincolnwood store provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews present mixed feelings about the customer care experience. Some customers report fantastic service, describing staff as honest, knowledgeable, straightforward, helpful, professional, and great to work with, noting they went above and beyond to resolve issues smoothly. Others advise finding a different store for major problems, stating customer care is not always the priority. The service speed receives praise, with some noting their process was very fast.
We have been coming back to this store for years more than 10 yrs, SHOUT OUT TO MOIN! Very honest, knowledgeable, straight forward, helpful and professional.
June 2024
I have mixed feelings about this place. I don’t think customer care is priority here. Just find a better store if your problem is dire and the issue requires some major assistance. If you find Edgar Good. If not just leave!
May 2024
Eli was great. Changed my sim card and had my phone up and running in a few minutes. Thanks
