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“The 3 gentlemen in the service area are great to work with. I regret that I cannot recall their names because each of them was a pleasure to work with... Professional, friendly and had great personalities. They really enjoyed what they do.”
“Ace is the place! Has what you need and higher quality of items, for your repairs.
Propane tanks filled and sold here. Great selection of garden products and needs.
Screen and window repair.
Has large selection of lawn, yard, power equipment.”
“Went to this store looking for a LONG punch set. Mr. Barcenas Mr. Sandoval were very helpful and informative in guiding me to find this tool i needed. Even went into detail as to which correct size i needed. Very professional. Highly recommend this location”
“This is one of the best Ace I have been to. The employees try to help to the best of their knowledge. Always friendly and even in a power outage, they are their to help everyone.”
“I just want to share my experiences at H.F.T. at Gurnee by being greeted and treated like family so thank u Lori and Destiny and Jessica for my new saw that I'm enjoying so thank u.”
7:30AM - 8PM
1001 Rte 59, Antioch
Hardware Stores
“If you're unsure about what tools/supplies you need to complete a job, the crew here will help you with whatever you need, from planning to completed project Antioch Ace can get you through it.”
“Scott is an incredible guy. I came in with a cabinet drawer handle that was driving me up a wall. Scott took it to the service center and tapped it for me. He was professional and easy to work with, and people like Scott truly are keeping brick and mortar stores alive in today's world. Give that man a raise - it's harder than it has ever been to find good people and having an employee like Scott at your store is a blessing. So whatever manager or community engagement rep reads this - for real, give him a raise. Only a matter of time until somebody walks in and offers him more than he's getting paid now. Thanks Scott!”
“The customer service from Caroline here was amazing! We bought a lawn tractor (huge purchase) her advice was so good, she went out of her way to help us. We have already been back to buy more garden stuff. Fab prices great quality. Highly recommend a visit!”
“They were quickly to remove the old carpeting they vacuumed and cleaned up then they proceeded to install the new car padding and carpeting and in a matter of hours I had a new beautiful new flooring”
“I recommend to everyone to check this place out. Although at times the prices seem accurate little high, it's definitely a savings compared to original price. I have been shopping here since they originally opened the first shop.”
“It's Home Depot, so you can get most of the usual home improvement things. I would give it 5 stars, but the tools selection is mostly made in China and not worth the price.”
“I recently needed to pick up an online order, and although there was a hiccup with locating my item, the experience turned out to be remarkably positive thanks to the cashier who assisted me. Upon arrival, when the item wasn’t immediately found, the cashier promptly had someone also check another location and was extremely courteous, apologizing for the wait.
Throughout the process, she was not only professional but also proactive—at the first sign the item could not be found, she started reassuringly explaining the next steps. The store manager stepped in to assist, but it was the cashier’s initiative and clear communication that really stood out.
Ultimately, I decided to wait for the item to be delivered, and the way this situation was handled by the cashier left me impressed. She made what could have been a frustrating experience very manageable. She is a credit to Ace Hardware and exemplifies the type of service that builds customer loyalty. She definitely has a bright future ahead. Thank you!”
“Awesome service. The lady at the online pickup area was so helpful and friendly. I wish I remembered her name to give her recognition in this comment—five stars on selection, value, and service.”
“I had an impossible bolt to find. I went through every option I thought I had until Jesus Rivas came to the rescue. He didn't give up and found me the bolts I needed. Thanks Jesus.”
“I had a fantastic experience at the Home Depot in Gurnee. The store was well-organized and had a wide variety of products available. The staff was incredibly helpful and knowledgeable, assisting me in finding exactly what I needed for my home improvement project. The checkout process was smooth and efficient. Even though I went into the self check out, the cashier was very helpful to scan all my items too! Overall, a great place to shop for all your home improvement needs.”
“Good bunch of people. They know how to get you what you need . If they don't have it they find it and get it fast . Delivery is available, they have access to a lift that can get your stuff to the roof in many cases . Commercial sales here not for homeowners. Very nice that they stock more than one of most items . So you can get a couple of an item at one time . Many others these days have only have min stock on site and you always get told "I can have that for you in a day "”
“Always had great service at this location from paint, appliance, PRO desk, including the wide varities of product and knowledage sales people - this location is GREAT!!!”
6AM - 10PM
6401 Grand Ave, Gurnee
Hardware Stores
“I never have any issues at this location. The employees are courteous and down to eat, they stock much more than most of the other big hardware chains. As a guy that was in field services, I have come to know Menards like a 2nd home. Try sourcing all ma”
“I had a fantastic experience at the Home Depot in Gurnee. The store was well-organized and had a wide variety of products available. The staff was incredibly helpful and knowledgeable, assisting me in finding exactly what I needed for my home improvement project. The checkout process was smooth and efficient. Even though I went into the self check out, the cashier was very helpful to scan all my items too! Overall, a great place to shop for all your home improvement needs.”
“One of the counter guys suggested the purple tag sead for shade .. stuffs amazing. Went from a mud pit under the big trees to actually a good start to a nice yard again..seriously the best $50 spent.. Those pics are 10 days apart.”
6AM - 10PM
369 IL-173, Antioch
Hardware Stores
“There is a single Menard's location and ten miles of radio coverage in Antioch. I can attest to the exceptional service, well-maintained facilities, and organized environment.”
“The manager Maria in the evening is great. She was very helpful in getting my issue resolved and very professional. How customer service should be. Thank you again Maria!”
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“I recently took in a patio screen door to be rescreened. I wasn’t sure it could be done because the door is 35 years old, the frame partially rusted, and the screen was in tatters. The young man at Ace took it and set it up to be replaced by the “screen guy” who would be there tomorrow. He asked what kind of screen I wanted, light or dark, and being embarrassed because I know nothing about screens, I said just replace it with light screen because that’s how it was originally made. Also, I thought the light screen would provide better visibility to the outside. I was pretty sure I’d get a call saying there’s nothing we can do with this, you need a new screen door. Then I got a call from Ed saying it was done, but he wanted to double check that I didn’t want the dark screen, that he would redo it at no extra cost if I change my mind. He discussed that the dark screen actually provides better visibility because it absorbs light rather than refracting it back to your eyes, and it’s sturdier, considered “pet safe”, and it doesn’t billow out with contact, but stays firm in the door. So I said yes, please switch it. There was a minimal difference in cost to upgrade, so I am very happy about the price, look, and the functionality of the screen. Ed also loosened all the rusted screws so the wheels could drop properly. I am pleased with the exceptional customer service and product I received.”