“I had an excellent experience working with Heidi Caldieraro at Constitution Bank! From start to finish (and even later!), she made the loan process smooth, stress-free, and easy to understand.
What really stood out was her professionalism, patience, and genuine care. I never felt rushed or overlooked; she truly goes above and beyond to make sure I have everything I need.
I’m so grateful for the outstanding service and personal attention I received. I highly recommend Heidi and the entire team at Constitution Bank to anyone looking for a loan officer who truly puts customers first!”
“Revity Credit Union in Edwardsville is the best. Everyone there exhibits kindness, respect, and professionalism. Tai at Revity is excellent with providing all the information we needed to complete our goals in a prompt manner.. Plus Tai at Revity is a personable individual who is easy to talk with and took the time to address all our concerns.”
“I recently had the pleasure of working with Tiffany C. at 1st MidAmerica Credit Union, and I can confidently say the experience exceeded my expectations. From the moment I reached out, Tiffany was professional, attentive, and genuinely committed to helping me find the best solution for my needs.
What stood out most was her patience and clarity. She took the time to explain every detail thoroughly, making sure I felt comfortable and informed at each step. It never felt rushed or transactional—she truly cared about getting things right.
Tiffany’s knowledge and efficiency made the entire process smooth and stress-free. She anticipated questions before I even had to ask them and followed up promptly, which made a big difference. It’s rare to encounter someone who combines expertise with such a personable approach.
If you’re looking for someone who is reliable, knowledgeable, and goes above and beyond for their clients, Tiffany C. is exactly the kind of professional you hope to work with. Highly recommended.”
“I had the best experience here! I had to get my very first loan today and was very new to all of it. Teresa walked me through everything and was the most helpful and kind person ever! She made the process simple and alleviated all my stress! 10 stars if I could🤍”
9AM - 4PM
2004 Troy Rd, Edwardsville
Banks
“I got scammed by a company that didn't give me my product and upon request for a refund, they gave me only a partial refund, this bank proceeded to help me out and some time later, give me that full refund, I've never had issues personally using this bank (other than its hours but it does have atms and phone apps to cover this) so in general I cannot relate to these other reviews that give a one star or otherwise”
“Erica was absolutely more than helpful in assisting me with getting my first vehicle loan. She was very easy to communicate with and very willing to help me with every step along the way!”
“The BEST service and support around! We love the Glen Carbon branch! Mckenzie B, Melissa P and Chase are incredibly helpful and professional. They support local businesses, connect professionals to help them grow and always provide the best service! They are so committed to our community! Switch to BOS, you'll never look back!”
9AM - 5:30PM
6659 Center Grove Rd, Edwardsville
Banks
“Kassidi was absolutely amazing to work with, and was so patient and knowledgeable throughout the entire loan process. In a world where we can choose anyone anywhere…I would certainly choose to work with Kassidi again.”
8:30AM - 5PM
333 W Bethalto Dr, Bethalto
Banks
“Beyond helpful with resolving issues. I had the sweetest experience with a lovely lady named Jordan. She was helpful, reassuring, patient, and so incredibly kind!”
8:30AM - 4:30PM
805 S Franklin St, Bunker Hill
Banks
“Leslie was our loan officer for our first time home buying process. We bought our house back in May and she has still helped answer any and every question I have, no matter what time. She has made the process so smooth and easy to understand, especially for not having a realtor. I highly recommend Leslie at UCB!”
8:30AM - 7PM
Walmart Branch, 400 Junction Dr, Glen Carbon
Banks
“Where else can you find a bank that's open 7 days a week?! The service is outstanding. They always greet you when you approach and help you finish up your business quickly. What would a business be if not for their employees? They offer an overnight drop box in case you're later than 7pm on weekdays, and I belive 3pm on weekends. We were looking for a bank or my teenager to open an account. With two locations in the area, and the late hours they were perfect! Now our entire family used them.”
“Been banking with PNC for years, they got a new ATM and Dawson Taylor showed me a bunch of new features (or maybe old ones that i didn't know about) that I had no idea you could do at this location! Thank you sir, you're doing a good job, hope you get recognized for your knowledge and customer service!”
“I lost my debit cards and I went into this branch and met with this incredible lady!!!! Her name is Beverly Graham!!!!! I might have the first name I correct but I know the last name is Graham!!!She helped me get all of my debit cards! She was so kind, sweet, and polite! Her customer service was amazing!!!!! I ended up being there for almost an hour just having amazing conversation with her! She is definitely a keeper! She deserves a raise! I live in Fairview. And I might just come to this branch just to see her again!”
“10/10. I love this bank so much. I’ve been banking here for years. The people here are amazing and so loving everytime I come here. I recommend this bank for everyone!!”
“This bank has the kindest employees and Everyone there always has a smile on their face as they are happy to greet and help you!! I would highly recommend this bank to anyone. I have been using them for 25 years now.”
“I've held my mortgage with Bank of Hillsboro for 10+ years. The customer service and proactive communication is more than I've ever received from any other bank. Highly recommend you check them out in Edwardsville.”
9AM - 5PM
115 Elm St, Staunton
Banks
“We all know banks are just not the same since the Democrats screwed this country up with their nazi like covid rules. I deal with many different banks. I'm not sure if I'm saying his name right but Mr Coakley is the reason this Bank gets five stars.”
9AM - 5PM
501 Wesley Dr, Wood River
Banks
“Once again Evan was outstanding he contacted me with a concern about some accounts that i opened. Went in and we talked about financial future. he is very knowledgeable and helpful and has put me on the correct path for my financial situation. Give this man a Raise!!! lol The rest of the staff are so inviting and are always ready to help in anyway possible. Banking doesn't have to be so serious all the time and this branch makes you feel comfortable 10 stars for you guys!!”
9AM - 5PM
248 Harvard Dr, Edwardsville
Banks
“Leaving a review for Tanya, the associate at this bank, is an absolute pleasure. Amidst unexpected challenges, Tanya's unwavering support and expertise have been invaluable. Her dedication to ensuring my financial well-being during my last two visits has left me feeling empowered and in control. I highly recommend this branch to anyone seeking exceptional service, as Tanya's talent and genuine care shine through in every interaction. I don't normally hype up banks but I really can't express the gratitude with this one!!”
“Katie has gone above and beyond my wildest expectations of service and made a horribly stressful time of traveling endlessly for probate so much less so. Regions could hit me with a $150 ATM fee and I’d say thank you.
Seriously, Katie has clearly earned her place with Regions and is a shining example I hope they’re immensely grateful to have.”
8:30AM - 4PM
2120 S State Rte 157, Glen Carbon
Banks
“This was such a wonderful experience for my 2 year old granddaughter! Everyone was dressed festively & so warm & friendly! We had a tough time trying to keep her fingers out of her mouth (excited & nervous, first time with Santa) but the photographer & Santa were so patient & sweet with her, we finally got a smile!! ♥️. Hot chocolate with all the goodies & a toy for the children. I might just need a savings account for her at this bank, & use the photographer, too (I’ll post her name when I find it). Thanks First Community Credit Union!”
“Tim and Kristin are incredibly helpful. They have helped me through many complicated investment and inheritance situations. They are always willing to offer advise and have not steered me wrong.”
“I read a lot of bad reviews about associated bank.
In my experiance everything has been great
Customer service is always on par, Never had any problems with my account or even the mobile app. They are always understanding when there is an issue and are quick to resolve it
Good to have a hometown bank I can go into when I do have an issue.”
“I personally only have good things to say about this bank. Everyone has always been nothing but very kind and helpful each and every time i have ever needed their assistance. I would recommended them to anyone looking for a good bank. I will never bank anywhere else unless i had to. Even through this covid 19 they are all truely kind and helpful to each and all that need their help.”
“One of the last remaining "hometown" banks! Each member of the staff is knowledgeable, friendly and always pleasant. I moved to this bank a little over a year ago as my old one was "bought out" and service declined tremendously. I was warmly greeted and have always been treated with kindness and a genuine smile.”
“Although I miss my childhood Bank of Edwardsville, I have had several good contacts with Ryan in customer service. I think they went thru some turbulence during the takeover, but I think they got it squared away. Put it this way ... WAY better than Bank of America. It still has a "small bank" feel and it is easy to talk to a real person.”
“Ms. Perry was very helpful and understanding of my banking needs. very patience and informational regarding other entities that region offers members i give her 5 STARS”