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“I had an excellent experience working with Heidi Caldieraro at Constitution Bank! From start to finish (and even later!), she made the loan process smooth, stress-free, and easy to understand.
What really stood out was her professionalism, patience, and genuine care. I never felt rushed or overlooked; she truly goes above and beyond to make sure I have everything I need.
I’m so grateful for the outstanding service and personal attention I received. I highly recommend Heidi and the entire team at Constitution Bank to anyone looking for a loan officer who truly puts customers first!”
“Banking has always been pretty effortless with 1st MidAmerica. I recently worked with Lindsey to adjust my credit limit in a pinch, and she was polite and helpful. Thanks!”
“Kelly in the loan department was amazing to work with. I learned several new things about banking and credit just talking to her. She was awesome. Thank you so much for the friendly and courteous conversation”
“I got scammed by a company that didn't give me my product and upon request for a refund, they gave me only a partial refund, this bank proceeded to help me out and some time later, give me that full refund, I've never had issues personally using this bank (other than its hours but it does have atms and phone apps to cover this) so in general I cannot relate to these other reviews that give a one star or otherwise”
“Lucindia at the Edwardsville branch was an incredible help when we sold our RV. She did everything she could to help us make it happen even when we ran into issues. It's so nice to have someone to actually talk to and not just an automated voice on the phone. Such a pleasant experience!”
“The BEST service and support around! We love the Glen Carbon branch! Mckenzie B, Melissa P and Chase are incredibly helpful and professional. They support local businesses, connect professionals to help them grow and always provide the best service! They are so committed to our community! Switch to BOS, you'll never look back!”
“I was preparing to take a trip and stopped at FCB to notify the bank. MaryJo did all the work (debit card and cash) and had me on my way quickly. Great staff and bank.”
“Been banking with PNC for years, they got a new ATM and Dawson Taylor showed me a bunch of new features (or maybe old ones that i didn't know about) that I had no idea you could do at this location! Thank you sir, you're doing a good job, hope you get recognized for your knowledge and customer service!”
“Where else can you find a bank that's open 7 days a week?! The service is outstanding. They always greet you when you approach and help you finish up your business quickly. What would a business be if not for their employees? They offer an overnight drop box in case you're later than 7pm on weekdays, and I belive 3pm on weekends. We were looking for a bank or my teenager to open an account. With two locations in the area, and the late hours they were perfect! Now our entire family used them.”
“10/10. I love this bank so much. I’ve been banking here for years. The people here are amazing and so loving everytime I come here. I recommend this bank for everyone!!”
“I've held my mortgage with Bank of Hillsboro for 10+ years. The customer service and proactive communication is more than I've ever received from any other bank. Highly recommend you check them out in Edwardsville.”
“My husband and I went to the Liberty Bank because it is in a group of banks under the umbrella of United Community Bank. We were surprised to find that Liberty Bank was in a building with both a pharmacy and a mailing service store. What a great idea.
The Liberty bank employees were very friendly and immediately greeted us as we walked in. We worked with Elizabeth. She is a delight. We actually enjoyed the visit. If we need an onsite banking visit in this banking group, we will definitely choose Bethalto Liberty Bank.”
“Once again Evan was outstanding he contacted me with a concern about some accounts that i opened. Went in and we talked about financial future. he is very knowledgeable and helpful and has put me on the correct path for my financial situation. Give this man a Raise!!! lol The rest of the staff are so inviting and are always ready to help in anyway possible. Banking doesn't have to be so serious all the time and this branch makes you feel comfortable 10 stars for you guys!!”
“This bank has the kindest employees and Everyone there always has a smile on their face as they are happy to greet and help you!! I would highly recommend this bank to anyone. I have been using them for 25 years now.”
“This was such a wonderful experience for my 2 year old granddaughter! Everyone was dressed festively & so warm & friendly! We had a tough time trying to keep her fingers out of her mouth (excited & nervous, first time with Santa) but the photographer & Santa were so patient & sweet with her, we finally got a smile!! ♥️. Hot chocolate with all the goodies & a toy for the children. I might just need a savings account for her at this bank, & use the photographer, too (I’ll post her name when I find it). Thanks First Community Credit Union!”
“Leaving a review for Tanya, the associate at this bank, is an absolute pleasure. Amidst unexpected challenges, Tanya's unwavering support and expertise have been invaluable. Her dedication to ensuring my financial well-being during my last two visits has left me feeling empowered and in control. I highly recommend this branch to anyone seeking exceptional service, as Tanya's talent and genuine care shine through in every interaction. I don't normally hype up banks but I really can't express the gratitude with this one!!”
“Katie has gone above and beyond my wildest expectations of service and made a horribly stressful time of traveling endlessly for probate so much less so. Regions could hit me with a $150 ATM fee and I’d say thank you.
Seriously, Katie has clearly earned her place with Regions and is a shining example I hope they’re immensely grateful to have.”
“SCU in Highland IL makes you feel like family and that your happiness is important! They take of your account as if it were their own! Love this branch of SCU!!”
“Tim and Kristin are incredibly helpful. They have helped me through many complicated investment and inheritance situations. They are always willing to offer advise and have not steered me wrong.”
“We all know banks are just not the same since the Democrats screwed this country up with their nazi like covid rules. I deal with many different banks. I'm not sure if I'm saying his name right but Mr Coakley is the reason this Bank gets five stars.”
“I read a lot of bad reviews about associated bank.
In my experiance everything has been great
Customer service is always on par, Never had any problems with my account or even the mobile app. They are always understanding when there is an issue and are quick to resolve it
Good to have a hometown bank I can go into when I do have an issue.”
“One of the last remaining "hometown" banks! Each member of the staff is knowledgeable, friendly and always pleasant. I moved to this bank a little over a year ago as my old one was "bought out" and service declined tremendously. I was warmly greeted and have always been treated with kindness and a genuine smile.”
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“Ms. Perry was very helpful and understanding of my banking needs. very patience and informational regarding other entities that region offers members i give her 5 STARS”