Verizon, a leading telecommunications company, is praised for its exceptional customer service. Customers highlight the professionalism, courteousness, and knowledge of the staff, who make the process of upgrading devices and resolving issues seamless and easy. The team members are described as helpful, understanding, and able to relate to the customers' needs, creating a great experience. One customer even mentions a specific employee, Joanna, who was very helpful and pleasant throughout the entire process, leaving a positive impression and a willingness to seek her assistance again.
Riley was very professional, courteous, and helpful!! She made the upgrading of my device, seamless and easy. She had a smile on her face, and was pleasant during my time in the store with her!
July 2024
Riley greeted us with a smile as we walked in the door and immediately asked what he could help us with. He was quick, thorough, and extremely helpful answering all the questions we had without a moments hesitation. I wish I had his knowledge!
July 2024
It made buying a new phone so much easier. Great experience
