Verizon's New Lenox store offers a convenient one-stop shop for all your mobile, 5G home internet, and business needs. Customers can visit the store in person or schedule an appointment online for a seamless experience. The store also provides options for online ordering with free 2-day shipping, express lockers, and same-day delivery where available. Reviewers praise the exceptional service and knowledgeable staff at the New Lenox location. Employees, such as Paul, are described as helpful, patient, and professional, ensuring customers' needs are met in a timely manner. The store has been commended for resolving software issues quickly and informing customers about available promotions and deals, even when other retailers have not. Overall, the New Lenox Verizon store provides a positive customer experience, with a focus on convenience, efficient problem-solving, and personalized assistance. Customers can visit the store or check the online store locator for more information about their local options.
I wish all the best to Chris and Lindsey! Professional team!
February 2026
Chris and Lindsey are an amazing team! Super helpful and supportive—they really made my day helping me get a new plan and new devices. Very polite, friendly, and professional staff!
January 2026
We pass many Non-Corporate store fronts to get to this location. They have been helpful to us and my mother for many years now. Ignore the low star reviews and give them a chance.
