Verizon's New Lenox store offers a convenient one-stop shop for all your mobile, 5G home internet, and business needs. Customers can visit the store in person or schedule an appointment online for a seamless experience. The store also provides options for online ordering with free 2-day shipping, express lockers, and same-day delivery where available. Reviewers praise the exceptional service and knowledgeable staff at the New Lenox location. Employees, such as Paul, are described as helpful, patient, and professional, ensuring customers' needs are met in a timely manner. The store has been commended for resolving software issues quickly and informing customers about available promotions and deals, even when other retailers have not. Overall, the New Lenox Verizon store provides a positive customer experience, with a focus on convenience, efficient problem-solving, and personalized assistance. Customers can visit the store or check the online store locator for more information about their local options.
Not sure what her name was🥲 but a young woman helped me today 7/24 set up my new IPhone! She was so helpful and personable, thank you to her!!
April 2026
Hayden was awesome! He helped us upgrade our phone. Hayden was very helpful. So friendly, professional, and informative. Listens to his customers rather than trying to make a deal like other employees over there! Thank you Hayden!
February 2026
I wish all the best to Chris and Lindsey! Professional team!
