“Rich and Sue were amazing from beginning to end. I’ve had my unit for over a year and needed to downsize and Rich made the process simple and easy! Thank you for being polite, professional and friendly!”
“I had a wonderful experience representative was very informative she went above and beyond to make sure we understood the sizes and what we couldn't couldn't fit oh my God she was wonderful I would recommend this location to anyone and everyone service was 100%. I wouldn't go anywhere else”
“Mr. Andre deserves a medal. His customer service skills are outstanding, and he is one of the most genuine individuals I have met in the customer service arena. You are very fortunate to have him represent your company.”
“The accessibility to my storage space is great. I have been taking furniture at my pace and when I needed a cart I called the front office and was assisted within minutes.”
“We required a storage unit for 5-6 months. Our first day, my husband put our lock on the wrong unit. We received a call from Ed almost immediately. He took excellent care of the property and really looked out for his customers. It was a great experience all around.”
“Never have rented a storage facility, but this public storage location made it very easy and simple. Reserved a unit online and then was promptly reached out to by one of their staff , Jennifer was great on the phone. Helpful and patient answering many questions. We wanted to see the facilities and the unit before we committed so she easily made us an appointment for Saturday at noon to meet up. Jennifer was SO NICE in person. Walked us to our storage unit and gave us information along the way… She answered all of our questions sincerely and honestly… She offered some tips based on her experience Which were very helpful, things that we had not thought of. She really took all the difficulty and anxiety out of the situation for us and we felt super comfortable. Jennifer is a true asset to public storage and I would highly recommend their facility in country club Hills Illinois. She truly earned our business with her fantastic customer service and personality and professionalism.”
“Great place ,climate controlled, very clean In the staff is very experienced and very helpful. I recommended them to my whole family. if they ever need a Storage.??????”
“Gabby was amazing! She went above and beyond answering all my questions with incredible patience. She even went out of her way to hold the door for me. You guys are lucky to have her”
“Needed a fast and trustworthy place for an emergency situation. Called and spoke to Tina who quickly sprung into action and got me covered. This weekend could have been awful and now it will be stress free thanks to your wonderful team leader. Thanks Tina!”
“This an Excellent facility , staff is polite and generous , If ask a question , It is explain very well, i would recommend everyone to this facility also very clean ,”
9:30AM - 5:30PM
19301 Chicago Heights Glenwood Rd, Glenwood
Self Storage
“Nice unit, good price, very easy to rent online. I didn't have any issues, and nobody bothers me which is great. The only dislike I have is that they don't do any snow removal and it can be a bit difficult to get to my unit.”
9:30AM - 5:30PM
25608 S Dixie Hwy, Crete
Self Storage
“Great guy very attentive helpful. A person like Tony any establishment will be happy to manage their business. Also seen him doing his rounds in the establishment ??????”
“I came in looking for a storage unit and came across Lavonya and she was excellent. She answered all my questions as well showed me the units. She was extremely professional and knowledgeable”
Open 24 hours
434 E Sauk Trail, South Chicago Heights
Self Storage
“I have had my storage in for 13 years and Infinite has always been professional and courteous, I have never had any problems at all. The storage bins have always been clean and presentable. I would refer all my friends and family to Infinite if they needed it. Thank you for being Exceptional!!”
9:30AM - 5:30PM
23150 Governors Hwy, Richton Park
Self Storage
“Danielle in particular is amazing! Very customer oriented and didn’t judge the stress I was going through during a huge move. Forgot to mention genuine & goes above and beyond. I really appreciated the kindness & willingness to help me through the confusion with no attitude, but genuine empathy.”
“I love this place. Don is a man of his word and always a joy to speak to. A well secured indoor storage for my boat is the reason why my boat is still in great condition.”
“The Devon storage was very clean. It was easy to input the entrance code and the gate moved smoothly. I used this facility when it was red dot and I had no issues then and haven't had any now that it's Devon. I would recommend it if asked.”
8AM - 12PM 1:30 - 3:30PM
301 S Harlem Ave, Peotone
Self Storage
“I love this location. They are inexpensive. They even give you a box truck to use for your move. They pay for the gas as well. The truck has amazing air conditioning. We moved my storage unit from one to another on one of the hottest days. I'm saving $40 a month for a bigger unit than I had.
Downside, no online, over the phone, or card payments.”
“Ok, to start with, I did not rent any trucks or vehicles with U-Haul. I brought my car here to have a hitch installed. Clarence was the man who assisted me. Clarence would call me to clear up questions or to attempt to get my vehicle in earlier than my scheduled time. The only problem I had here was tryin to call Clarence back, the U-Haul phone system always forwarded the call to a centralized U-Haul call center....so that was a little frustrating. BUT, Clarence kept me up to date as to the progress of my install and then he installed the unit in the anticipated time - 2 hours. The job was done neatly, on time and he and the staff at the building were all very courteous. Nice job Clarence, thanks.”
“Each staff member I encountered was friendly, professional and very helpful with clear information and instructions. Martell, LaDonna and Janiece*(I think I'm messing up her name) were very helpful in arranging my reservations, storage unit and return of vehicle. The entire process was stressless and seamless because of those 3!!”
“arrived easily but had to wait till they opened. was a 6am appt. got door right away. took a few hours to get unloaded. would come back here again. lady in shipping office was nice, unloader was good too.”
7AM - 7PM
2210 Western Ave, Park Forest
Self Storage
“Rented March 9, 2024
Sales staff was very friendly.
Had mechanical trouble with truck, tires and couldn't turn on head lights.
Presented photos of warning lights in truck.
Returned rental, and Bria removed
charges. Thank you Bria”
“I chose the Monee location. Super customer service! Love the 24 hour access! They take great care of this location, snow and ice havent been a problem inside the gate!”