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11AM - 7PM
426 County Line Rd, Bensenville
Appliances
“Everyone, you have to check out this store for all your home needs. My refrigerator broke down had it for years, and had to rush to get one, Luke sales representative helped us so much, he is so knowledgeable, honest and friendly. I couldn't have a better experience. I'm so happy we went to A1 Outlet Store on Milwaukee Ave in Chicago”
“Great service. My salesperson, Colby was exceptionally helpful, knowledgeable and made the process of delivery and installation a breeze. The appliance was going to an apartment I rent and the time saved not having to negotiate the logistics made me happy I chose Grand.”
“Stopped in here to watch a Bears game recently. Food was great (recommend the pulled pork sliders, but you cant go wrong) and they also have an excellent variety of unique beers on tap, local and beyond. Really fun energy in the bar area and a good place to grab a gift for the BBQ enthusiast in your life.”
“Excellent experience in all respects with American Heritage Fireplace. Extremely knowledgeable personnel both in my home and at the showroom. State of the art fireplace options and great problem solvers. Installers for both gas and electric fireplaces were timely, efficient, reliable and completed their work with outstanding results. Also, they were very patient in explaining operations of fireplaces. I highly recommend American Heritage Fireplace without reservation.”
11AM - 9:30PM
2603 W Devon Ave, Chicago
Appliances
“I had a wonderful experience at DIA. The store has a beautiful collection of Indian handicrafts, utensils, and many traditional items. Everything is well displayed and truly reflects Indian culture. What made my visit even better was the customer service. The guy was extremely polite, helpful, and welcoming. I really enjoyed shopping here and would highly recommend this store to anyone looking for authentic Indian items.”
9AM - 5PM
3914 North Western Avenue, Chicago
Appliances
“I had an amazing experience at the Ferguson Showroom on Western Ave in Chicago! From start to finish, the entire team was incredibly knowledgeable, professional, and genuinely friendly.
A special thank you to Rhonda, she was absolutely fantastic to work with. She made what could have been an overwhelming process feel easy and manageable, especially while making decisions for a multi-bathroom remodel. Her expertise and guidance helped us feel confident every step of the way.
The pricing was also very fair, which made the overall experience even better. It’s clear they truly care about their customers and go above and beyond to provide great service.
I highly recommend this showroom to anyone tackling a renovation project. Truly a great overall experience!”
10AM - 6:30PM
7447 Linder Ave, Skokie
Appliances
“Very prompt & outstanding service. Items received fit perfect. Company pre-checked all replacments would work with grinder I have before shipping which made it great. Seamless and thank youu again”
“I contacted them and got a response immediately. Their customer service was stellar, working with Mike and the technician, was a joy! They fixed the problem with my Stitchmaster sewing machine, and I was ecstatic that they were willing to work on it.
My only regret was that I didn’t buy a Juki machine from them instead of the stitch master from Tandy Leather.
Thanks for an overall great experience. I would highly recommend them for both service and sales❤️❤️”
“After using other, larger, appliance stores for years, I went to Coles after I bought a new home in order to buy everything - kitchen appliances (range, ovens, refrigerators, dishwasher) and washer and dryer - on the recommendation of people I was working with.
A huge commitment but I'm happy with the results. Kevin was very helpful as I bought the appliances, arranged for delivery, and followed up with minor adjustments once the kitchen appliances were installed and I started to use them. He listened to what I wanted and directed me to specific brands and models, I had much more personal attention here than I've had anywhere else and I feel comfortable that I made the right decision to go with Coles and to buy what Kevin recommended.”
“Eddie and Darwin are awesome here. Mr. Discount in Belmont Cragin is a great spot for beds, furniture and more. You’ll find whatever you’re looking for!”
7:30AM - 5PM
6153 W Mulford St, Niles
Appliances
“Came to this location and met Andrew, representing Nu-Calgon. He was friendly, knowledgeable, and took the time to share information about Nu-Calgon’s new product line. Great experience.”
“The LG BP530 Blu-ray Player I ordered through World-Import played the PAL format discs I ordered from down-under on my NTSC equipment with no problems. And that is even when sending the HDMI output through a wireless extender to a CVBS converter to an old CRT TV! I put in any kind of disc and hit play. I could not be more pleased.”
“Great selection (mostly online but decent in-store), great service, speedy delivery. Sarah in sales was super responsive. I started my renovation project at Studio 41 near Merchandise Mart (near my job) and in Lincolnwood (near nothing) and while the team in Lincolnwood was MUCH nicer than the folks on Hubbard (it wouldn't take much) there wasn't nearly the responsiveness and pricing transparency that I got at Ferguson. I was initially very overwhelmed by by master bath rehab- Sarah was easy to work with and worked well with my contractor to replace a Kohler tub that arrived with minor damage. Totally a 5 star experience”
“This update is based on my experience buying wood trim for a project: they have a great selection, and unlike my experience at Lowe's in Lincolnwood, their website is actually accurate and tells you which aisle/bin the item is in (see my Lowe's review for that cluster of a mess). I found what I needed, and they have a sawhorse set up so you can cut trim yourself -- I was surprised that they even had a miter box, as I thought that wasn't something they offered to avoid having people doing their full project cutting in the store. I needed to miter the pieces for my project, but I didn't know the exact measurements and had never used a miter box before, so I didn't want to embarrass myself trying to figure it out at 7am on Christmas Eve in the middle of a Home Depot. So instead I just cut the trim to the approximate sizes I needed with some wiggle room to measure it exactly later, and managed to figure out how to use a miter box at home after watching a Youtube tutorial. So, yay for that. Also after my adventures in elementary woodworking (lol), I needed wood filler/putty because the miter saw I was using was like 20 years old and not the most precise. Their website said they didn't carry the kind/stain shade I was looking for, but when I got there the day after Christmas, they did indeed have it. So, that was perfect. And now I have an awesome, handbuilt coffee table. About 5 years ago I also needed a random 1x4 (or maybe 1x6?) for a single shelf to fill the gap between my fridge and my wall, and one of their staff members used the power saw setup to cut that for me. That was also an easy peasy process. For my future random wood project needs, I'll definitely come here rather than Lowe's.”
“I have used Kelly for a number of years at my house in Wilmette and have had great experiences with service and communication.
Over the last decade, I have had them replace my dryer vent, and a few other laundry repairs.
Alex the owner and head technician is extremely knowledgeable and experienced, he is honest and prompt.
Highly recommended.”
“Good people working here. Fast unloading, I was one hour late for appointment because of bad Chicago downtown traffic, but the receiver didn’t care and put me on dock once I arrived.
If you are confused how to get there just put the Home Depot address in GPS and follow directions, they share same yard where both of their docks are (behind home depot). It’s easier to take kimball exit off the highway I 90.”
“I had an outstanding experience working with Brian in the appliance department at Home Depot. He normally works in doors and windows however, he was incredibly knowledgeable, patient, and genuinely interested in helping me find the right refrigerator for my home rather than just making a sale.
Brian took the time to answer all of my questions, explained the differences between the various models, and helped me compare features, pricing, and value. His professionalism and attention to detail made what could have been an overwhelming purchase feel easy and stress-free.
Excellent customer service like Brian's is hard to find these days. Thank you, Brian, for making this such a positive experience!”
“Went in to grab some carpet for a project and Felix was great! Instead of just making me buy whatever he talked me through my project and was able to help me more than I could on my own for some carpet!”
“We were putting together a bed set. The manufacturer shorted us two screws. I went to Home Depot and Chris in hardware totally saved me. He took the time to cut bolts custom size for what I needed. And saved the day way to go, Chris!”
“We had a great experience with the rental tools department. Torrey went above and beyond to make sure we had the right generator. He was so knowledgeable, kind, and helpful. Great experience.”
“Kitchen Cabinet design center
Vlad did an amazing job not only creating a kitchen island but also was attentive to his email when I requested a different style cabinet. He had the quote ready and waiting for me upon arrival.
I can't say enough about the customer service, obvious care in his work and the overall experience Vlad was able to deliver”
“I am not very happy with them. I ordered a vanity, and worked with a designer who was not responsive at all. I emailed about delivery, came over to ask her about timing, and she said she will be getting back to me. I was also supposed to order the rest of my master bath as well, but she was completely unresponsive. I also called the store to give them my contractor's number, so they can coordinate with him when I am out of the country. They called me, of course, on the date of delivery. They brought the delivery on time, but did not bring one of the sinks because it was backordered; they did not bother to tell me that when they were supposed to deliver the vanity. Bottom line- order from a different place. This is not professional at all.
Review update:
I discussed the issues with Dan, the manager, and he helped tremendously in navigating everything; He went above and beyond. I really appreciate his customer service.”
“Business as usual, there welcoming, friendly and helpful. It ok when you coming to buy small stuff but it when you buying stove and dryer the big stuff that when you have problems they mounted the stove to close to window melt the blinds I was told fire it hazardous, call try to get the worker to remove it from being so close to they said no, now we buy a dryer from here the worker put sliver or duck tape on everything I don’t him to use clips he refuse then use that duck tapes on everything few day later all that mess came a loose call the store try get somebody help I got hang up the girl on the phone didn’t know nothing I had to go store buy a clip and paid a family hood the dryer up right. I paid for insurance not work out with Home Depot.”
“We come here pretty often for home improvement supplies and even plants for the garden. On my latest visit, Patrick in the paint department was a huge help when I was working on my bathroom cabinet. He recommended the right primer color and saved me from probably having to apply several unnecessary coats. Really appreciated the advice and helpful service. Thanks, Patrick!”
6AM - 10PM
740 E Rand Rd, Mt Prospect
Appliances
“Renard is a great place to save money. The rebate program is an excellent resource, as their prices are already low. I've had rebates that have paid for my entire purchase. Since they sell staples, such as coffee, toilet paper, drinking water, you can redeem the 11% checks on any items.
When you park take note of the location. I try to always park in the same area. I see several people that can't find their cars when they leave.”
“I can always find what I need to get my jobs done. From the friendly and knowledgeable service shown by the associates, to the instock or special order merchandise that I need to do my work, I can always count on having a great experience when I shop here.”
“We had HD install new carpet on the stairs down to our finished basement. We couldn’t be happier with every step of the process. Our salesman was very helpful in helping us make our selection. The time for our measurement and delivery/install were very reasonable and the two installers did a wonderful job - careful, clean and very friendly. We appreciated how they explained the difference between a waterfall installation and a Hollywood installation - something we had never heard of before, but opted for it and are glad we did. It all looks beautiful.”
“Workers are very friendly and tentative to your needs. You can say that with all home depots. They carry the same structure and everything just seems to flow. Make sure you grab a new home depot pro member card. Saved me $100.”
“Mike's was highly recommended by friends for couch shopping. I called for assistance on couch size versus door width and Julia was absolutely delightful. She was knowledgeable and helpful, assisted me through the buying process and she was very clear, concise and made the whole process a breeze.”
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“This is the best place to shop for appliances. Great service, and friendly staff. I Will definitely come back for future purchase on appliances and home furniture.”